FedEx Office in Atlanta, GA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude and unprofessional.
Efficiency
Many customers appreciate the quick service and efficiency of the staff, especially during busy times.
Staffing Issues
Several reviews mention that the location is often understaffed, leading to longer wait times and customer frustration.
Product Quality
There are complaints about the quality of printed materials and issues with package handling, including lost items and poor printing results.
Location Experience
The overall experience at this location varies greatly, with some customers expressing loyalty due to positive interactions, while others report consistently negative experiences.
RA
Roy Austin
Oct 23, 2025
1.0
How can overnight be over at 6:40 on Thursday the door says 7pm thank you to the nice lady behind the counter for letting me know
AL
Abi Lambert
Oct 13, 2025
5.0
Normally I dread going to FedEx but I must have gone at a good time because there was no line. I also found McKinley to be super helpful. I'm not used to employees being helpful at FedEx so this was a delightful surprise. Thanks!
CS
Chad Stouffer
Oct 8, 2025
5.0
I always come in here for very large jobs because I know they are always efficient and precise. Greg in particular is extremely helpful and knowledgeable
AT
Ashanti Tate
Oct 7, 2025
5.0
McKinley is fantastic! Stayed open late to help us customers and went out the way to handle my issue that came up with my printing. Also greeted everyone that walked in the store. Thank you fed ex!
AR
A R
Sep 24, 2025
1.0
Be careful with this place. Especially If you’re sending a trade-in or returning an Apple product. The young lady seemed to know I “had a phone” in one of two packages I dropped off. Just her mentioning that to me was quite concerning. One package was immediately scanned and produced a notification that FedEx “has my shipment”. The other package, containing the phone, did not get immediately scanned. After sitting in my car waiting for the package scan notification for the phone package, I decided go back inside. I voiced my concerns to the young lady. She then immediately produced my phone from under the register. It was only then that the phone package got scanned, I I received notification.
However, the OTHER package has made it to its destination. The phone package has no further scans since drop off, and appears to still be in Atlanta with no movement.
If the package EVER makes it to its destination, I will amend my review.
Be careful