FedEx Office in Atlanta, GA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Efficiency
Several reviews highlight issues with slow service and inefficiency, with customers often experiencing long wait times.
Staff Competence
There are concerns about staff knowledge and training, with some customers reporting that employees were unhelpful or lacked basic product knowledge.
Parking Issues
Customers frequently mention difficulties with parking, including hidden fees and limited validation options.
Positive Experiences
Despite the negative feedback, many customers report positive experiences with specific staff members who provided exceptional service.
JF
james ford-hutchinson
Dec 28, 2025
5.0
I had an excellent experience at the FedEx Office location on 1375 Peachtree St NE in Midtown, especially after a very poor experience at another nearby FedEx location earlier the same day.
I came in needing to print a blueprint and had an issue where the self-service machine wouldn’t recognize my USB drive. At the previous location, this exact issue turned into a frustrating ordeal with no help, no problem-solving, and an attempt to push an expensive staff-assisted print option instead.
At this Midtown location, the staff immediately stepped in. They took my USB, opened the file, and sent it directly to the self-service machine in about 30 seconds. No excuses, no upselling—just competent, friendly service. I was completely done within 10 minutes.
The difference in attitude, training, and willingness to help was night and day. This team actually cared about resolving the issue and made the experience smooth and stress-free. After how bad the earlier visit was, this staff truly shined and restored my confidence in FedEx Office.
Highly recommend this location. This is what great customer service looks like.
SB
SHANNA BEA
Dec 28, 2025
1.0
My parcel was delayed and cannot reach any customer service.
JL
Johnny Lopez-Sanchez
Dec 7, 2025
1.0
I went in to do a google fiber return on 12/07/25 around 4pm. The two young ladies working were on their phones on speaker talking to what sounded like their friends. One of them started my return but when she noticed it was a modem they had to package there was suddenly a realization that they got a email that the system was down in the area and I had to come in tomorrow. I asked if I should try the location on Ponce and they said it would be best to just try tomorrow again. I drove 10 mins away to the location on Ponce and they processed my return instantly with no hassle. It was pretty obvious that the two girls at this location simply did not want to do their jobs.
AF
Austin Fooks
Nov 27, 2025
1.0
Locked us in the parking lot during thanksgiving with no way to contact anyone due to a 3rd party Valet issue the hotel is having
LK
Lharyn Kennedy
Nov 6, 2025
5.0
JAMAL IS AMAZING. Every time I come to this location, I am not only greeted with a warm warm salutation. I met with beyond comprehensive customer service. Jamal goes out of his way to make each visit at FedEx office, exceptional, and streamlined if you are in the greater Atlanta area and need things shipped or any type of business Things done Jamal will definitely help execute or find solutions for you. Hands down the best and easiest place to ship in Atlanta.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Atlanta provide?
FedEx Office offers printing, shipping, copying, fax, passport photos, online notary, lamination, binding, computer rental, direct mail services, and online document upload for printing.
What are the opening hours of FedEx Office Print & Ship Center in Atlanta?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located in Atlanta?
It is located at 1375 Peachtree St NE, Atlanta, GA 30309, United States.
Which payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Office in Atlanta offer in-store pickup and shopping?
Yes, they offer both in-store pickup and in-store shopping options for customers.
What types of printing products can I order at the FedEx Office in Atlanta?
They offer business cards, brochures, flyers, manuals, booklets, newsletters, banners, posters, specialty prints, canvas prints, yard signs, metal and plastic signs, vehicle magnets, cards, and calendars.
Are there parking options near FedEx Office Print & Ship Center in Atlanta?
Yes, Central Parking and SP+ Parking are nearby options for convenient parking when visiting FedEx Office.
Which nearby food options are available near FedEx Office in Atlanta?
You can find Jimmy John's sandwich shops and Brasserie Lundi restaurant near the FedEx Office for quick meals or dining.
Are there any nearby hotels for visitors to FedEx Office Atlanta?
The Residence Inn by Marriott Atlanta Midtown/Peachtree at 17th Street is a nearby hotel offering accommodation for visitors.
How can nearby businesses complement services at FedEx Office Print & Ship Center?
Local businesses such as Ajroni web design, Greenwood Law, and RushMyPassport offer complementary services like web development, legal assistance, and expedited passport services to support your business and travel needs.