Business Details
About
Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport Office
FedEx Office in Atlanta, GA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
FedEx Office Print & Ship Center
4805 Briarcliff Rd NE, Atlanta, GA
30345, United States
Hours
Reviews
3.1
151 reviews
5 stars
67
4 stars
10
3 stars
5
2 stars
6
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like J'nelle and Xavier received praise for their helpfulness, others were criticized for being rude or inattentive.
Staffing Issues
Many reviews mention understaffing, leading to long wait times and poor service during busy hours.
Efficiency
Customers expressed frustration with slow service and inefficiencies, particularly during peak times, resulting in long waits and unresolved issues.
Positive Experiences
Despite negative feedback, several customers reported positive experiences, particularly with specific staff members who provided exceptional service.
Communication Problems
There are multiple instances of miscommunication regarding orders and services, leading to customer dissatisfaction.
- AMA MillinerNov 16, 20255.0I promised to acknowledge the help Cynthia gave me on Oct.15, 2025. I wanted to know how much money to add to my FED EX stored value card to complete a project. Another representative suggested I manually count the pages. Cynthia stepped in, after seeing my frustration, and offered an automative count for me. It was a simple solution while there was no line that exemplified exceptional service! Thank you Cynthia!!! You helped me out in more than one way with that count!
- CSChris SullivanNov 10, 20255.0I had a great experience at Kinko’s thanks to Asia. She was attentive, professional, and clearly takes pride in her work. Even while helping other customers, she stayed aware of everyone’s needs — never missing a beat. What really stood out was how she balanced great customer service with keeping the space clean and organized. That kind of attention to detail says a lot about her work ethic and care for the customer experience. Big thanks to Asia and the Kinko’s team — it’s rare to see that level of consistency and pride in what you do. Keep it up!
- PNPearl NicholsNov 9, 20251.0Do not come to this location they will add on fees without you know. I came into this location on Saturday 11/8/25 for a printing job 1 color page 1 black&white page. I clearly asked the boy if they charged extra to fold the paper in half he said NO all he had to do is run it through the machine. I come to pick up my 100 copies and they charged me a folding setup fee and a fee per page and because the original was 2 pages eventhough the final copy was front color back black in white which would have been 100 copies they charges for 200 copies. I clearly stated on 11/8 if there was a charge for folding I would fold them myself. SMH. STAPLES FROM HERE ON OUT!! PEARL NICHOLS
- TATerry ArmstrongOct 26, 20251.0Staff is lazy and will not do there job. As a customer, it is not my job to handle packages after they have been scanned in. Individual working on Sunday, 10/26/25 at 12:20pm asked me to scan my boxes at a kiosk and place on a counter off of the cart even though I clearly told him the boxes are too heavy to be lifting. FedEx customer service is crappy and has been that way for way too long
- JDJ. DavidOct 12, 20255.0I really do like to leave a good review when I can. often customer service can be so poor anywhere you go. I had International packages to ship never done it before had no clue what to do and did not have high expectations for help, it being on a Sunday and Limited hours. I will say the ladies on duty here, the crew, did great, one in particular. Jnelle. it took time to work everything through and figure best shipping. She was attentive and focused and found the best options. She also had good advice. This far exceeded anything I expected. I came in a little grumpy and when I left I had a smile at the quality experience. thanks to Jnelle. Great job and results. exactly what I needed. Thank you Jnelle and the Sunday crew at this location.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services are offered at the FedEx Office Print & Ship Center in Atlanta?
The FedEx Office Print & Ship Center offers printing, copying, digital color printing, shipping, business services, fax & scanning, passport photos, lamination, binding, direct mail, online printing, computer rental, and design services.
What are the business hours for this FedEx Office location?
The FedEx Office Print & Ship Center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What types of printing products can I order here?
You can order business cards, flyers, brochures, sell sheets, manuals, booklets, newsletters, photo prints, yard signs, metal and plastic signs, banners, posters, canvas prints, lettering & decals, vehicle magnets, and calendars.
Where is the FedEx Office Print & Ship Center located?
It is located at 4805 Briarcliff Rd NE, Suite A, Atlanta, GA 30345, United States.
What payment methods are accepted at this FedEx Office?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Does this FedEx Office offer in-store pickup and shopping?
Yes, this location offers both in-store pickup and in-store shopping services.
Are there any nearby places where I can get tutoring or test preparation?
Yes, Mathnasium, a tutoring and test preparation center, is located nearby and can be convenient to visit before or after your business at FedEx Office.
Which nearby salons could I visit for beauty or spa services after having printing or shipping done?
Nearby salons include K Spa Nails, Madisyn Morgann Salon Suites, Dan Brown The Barber, Joibyon Salon Services, Salon Lofts, Smooth Me Spa and Boutique, CutsbyTyshawn, Divine Details, M. SharRon Designs by Monaé Allen, Kai Killed It Inc, Zahara's Artistry Hair Salon, Brandy Andrews, and Natural Hairology Salon.
Where can I find mobile phone services near FedEx Office Print & Ship Center?
Nearby mobile phone stores include the Sprint Store By Next Star Communications and the AT&T Store, both of which offer retail services and mobile phone accessories.
Are there dining options near the FedEx Office location?
Nearby dining options include JR Crickets Briarcliff Rd, an American and chicken restaurant and sports bar, as well as The Dinner A'Fare, a restaurant where you can enjoy a meal before or after your visit to FedEx Office.