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Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Athens, GA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.5
150 reviews
5 stars
79
4 stars
13
3 stars
4
2 stars
5
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and dismissive.
Delivery Issues
Numerous complaints about packages being delivered to the wrong addresses and poor handling of delivery inquiries.
Staff Behavior
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of assistance.
Positive Experiences
Despite negative feedback, many customers reported positive experiences with specific employees who provided excellent service.
- JJJessicaDec 15, 20255.0I was taken care of quickly. They were kind and provided great customer service. I'm glad I went to this FedEx location.
- AEA ENov 30, 20251.0I went in Friday(a couple of days ago) to return a few packages. The guy at the counter, Steve or Shane(I can't remember which one) but his name tag did say assistant manager-2021 was extremely rude. It reminded me why I ALWAYS deal with the UPS store. It's been years since I've been to FedEx and just listening to the other employees talking, seems like the whole store has bad customer service. I only went there because adidas has free returns through FedEx but from now on I will pay the fee to return through UPS. I can tell customer service is not a big part of FedEx. The UPS store has a totally different atmosphere.
- HHHamilton HudsonNov 4, 20255.0Today, I had a highly positive experience with the assistance of Mr. James at the FedEx store. I arrived at the store around 9:45AM. Upon entering, I was greeted by the store manager, who appeared to be the only employee present, wearing a light blue shirt. In response, I wished him a happy Tuesday. As I approached the counter, he asked, "How can I assist you today?" I was holding two packages that I needed to return. He inquired whether I had a shipping label, to which I replied affirmatively, stating that it was on my phone. He examined the label and informed me that I needed to email it to them. I encountered some difficulties in locating the shipping label and received no assistance, so I left the store to return to my vehicle in order to request the labels be resent to my phone. After receiving them, I returned to the store and was once again greeted by Mr. James. After explaining the situation, Mr. James kindly offered to help. He requested that I email the labels, after which I would receive a code on my phone to activate the labels. I felt a great sense of relief and was sincerely grateful for his support. Mr. James demonstrated a genuine interest in his work and in assisting customers. The FedEx company indeed has an exemplary employee in Mr. James, whose dedication and professionalism reflect highly on the organization.
- ASAaliyah SmithOct 6, 20251.0The customer service at this location was terrible, marked by extremely rude and unwelcoming staff. From the moment I walked in, I felt that the employees were annoyed and looked at me negatively for simply needing help. Bonnie's attitude was especially egregious; she was completely unsympathetic and acted in a very nasty manner. Staff should be trained to be helpful and welcoming, not hostile. I will take my business elsewhere
- LMLauren McclatchySep 23, 20255.0Friendly and efficient!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Athens provide?
They offer printing and shipping services including FedEx shipping, copying, digital printing, passport photos, direct mail, signs and graphics, computer rental, fax services, lamination, binding, and design services.
What are the operating hours for FedEx Office Print & Ship Center in Athens?
The center is open Monday to Friday from 8 AM to 7 PM, Saturdays from 9 AM to 6 PM, and Sundays from 12 PM to 6 PM.
Which payment methods are accepted at FedEx Office Print & Ship Center in Athens?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is FedEx Office Print & Ship Center located in Athens?
It is located at 2235 W Broad St, Athens, GA 30606, USA.
Does FedEx Office Print & Ship Center offer in-store pickup and shopping?
Yes, the center offers both in-store pickup and in-store shopping options.
Can I get my documents printed online and then pick them up at FedEx Office in Athens?
Yes, you can upload documents through FedEx Office Print Online and have your flyers, brochures, or banners ready for convenient pickup or delivery.
What nearby food options are available around FedEx Office Print & Ship Center in Athens?
Nearby dining options include Zaxby's, Pizza Factory, Golden Dragon Restaurant, Hilltop Grille, and McDonald's, offering a variety of American, fast food, and Asian cuisines.
Are there any nearby telecommunications stores near FedEx Office in Athens?
Yes, nearby mobile phone stores include PCS Partners Athens, Metro by T-Mobile, and T-Mobile, which can be handy if you need telecommunications services while visiting FedEx Office.
Where can I find banking services close to FedEx Office Print & Ship Center in Athens?
You can access banking services at First American Bank and Trust, The National Bank of Georgia, Cadence Bank, and Wells Fargo ATM, all located near the FedEx Office center.
How can I contact FedEx Office Print & Ship Center in Athens for inquiries?
You can call them at +17063538755 or email usa1501@fedex.com for questions or assistance.