As a CPA is it disheartening that ADP refuses to address penalties that they created and refuses to pay or contact my client. I hope they see this review and make a last effort. In the mean time, Paychex may provide you betters services
SS
Stephen Stimson
Apr 12, 2023
1.0
ADP has absolutely NO customer service. I would never employ ADP for any service. Period!
DW
Daniel Woodward
Feb 5, 2021
1.0
INCOMPETENT! We signed up for "Pay-by-Pay" for workers compensation insurance. Even though they withheld premiums from us they failed to pay the Workers Comp company for 4 months. We informed them twice that our policy was going to be cancelled if premiums were not paid and both times they assured us it was taken care of. It wasn't and the insurance was cancelled even though ADP sent us an email with a policy number and effective date. They continued to withhold money for Workers Comp from our payroll for several months. Once we discovered the account was cancelled we asked ADP to resolve. Not only did they not resolve it, they never admitted their fault and never apologized. Don't even consider using this company for your very important payroll services! They are incompetent.
SB
Sean Batcheler
Jan 2, 2021
1.0
There should be a zero-star option for this company. Their software products are something you find in the 90's and their service is horrendous. Outstanding support tickets for weeks without a response, including people not being able to login. By far this is the worst company I have ever worked with. Don't be fooled by a potential lower cost with their products/service as you will spend much more in hours dealing with their product and their non-customer service.
JD
Judd Dunagan
May 17, 2017
5.0
Call Lee Hackett at ADP. I really nice man that does give that sales pressure vibe. Listen to our concerns and was able to give a great experience.
Frequently Asked Questions About ADP West Palm Beach
What services does ADP West Palm Beach provide?
ADP West Palm Beach offers Payroll Services, Human Resource Management, Employee Benefits Administration, Talent Management, Tax Compliance, PEO, and BPO solutions for employers of any size.
Where is ADP West Palm Beach located?
ADP West Palm Beach is located at 701 Northpoint Pkwy, West Palm Beach, FL 33407, United States.
What are the business hours for ADP West Palm Beach?
ADP West Palm Beach is open Monday through Friday from 8:00 AM to 8:00 PM and is closed on Saturdays and Sundays.
How can I contact ADP West Palm Beach by phone?
You can reach ADP West Palm Beach locally at +1 516-615-7478 or toll-free at +1 800-225-5237.
Does ADP West Palm Beach have an online presence on Facebook and Twitter?
Yes, ADP West Palm Beach's Facebook page is accessible at https://www.facebook.com/150491595140726 with the vanity URL ADPWestPalmBeachFlorida, and their Twitter handle is @ADP.
How can I get a free payroll price quote from ADP West Palm Beach?
You can get a free payroll price quote by visiting the ADP solution builder form at http://www.adp.com/solutionbuilder3/solution-builder-form.aspx?cid=local_yxt_featuredmessage.
What radio stations are located near ADP West Palm Beach?
Nearby radio stations include X102.3, CBS Radio, New Country 103.1, 850 WFTL, Fox Sports 640, Hubbard Radio South Florida, and 97.9 WRMF.
Are there any staffing agencies near ADP West Palm Beach?
Yes, Gulfstream Staffing and PrideStaff, both employment agencies, are located near ADP West Palm Beach and can assist with your staffing needs.
What medical facilities can I find near ADP West Palm Beach?
Nearby medical facilities include Andrologix Health & Wellness, Palm Beach Progressive Medicine, ApexNetwork Physical Therapy, Senior Helpers, Leder Douglas R DO (eye care), and Labcorp laboratories.
Are there any hotels near ADP West Palm Beach if I am visiting the area?
Yes, Courtyard West Palm Beach and Extended Stay Hotels are nearby, providing convenient accommodation options for visitors to ADP West Palm Beach.