The UPS Store

4.5
348 reviews
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Business Details

5645 Coral Ridge Dr, Coral Springs, FL
33076, United States
(954) 757-4980
https://locations.theupsstore.com/fl/coral-springs/5645-coral-ridge-dr
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3996 in Coral Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Westview & The Sawgrass Expy (Shoppes At Heron Lakes) Near La Fitness.

Details

  • DeliveryNot available

Location

The UPS Store
5645 Coral Ridge Dr, Coral Springs, FL
33076, United States

Hours

Reviews

4.5
348 reviews
5 stars
300
4 stars
5
3 stars
2
2 stars
3
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting Ravi, Alexa, and other team members for their exceptional service.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor handling of packages, leading to frustration for some customers.

Management Issues

Several reviews mentioned dissatisfaction with the store's management, particularly regarding professionalism and accountability for mistakes.

Efficiency

Customers appreciated the quick service and efficiency in handling shipping and returns, although some experienced delays and issues with package handling.
  • TP
    tal pollak
    Jan 3, 2026
    1.0
    rude staff badmouthing customers.
  • IT
    Isabella Thompson
    Nov 11, 2025
    5.0
    Had the best experience at this UPS location today doing a return for Amazon. I had a massive item that did not fit very well in the box provided, Sheila and another employee, went out of their way to make sure that the item fit and the package was well shut. Love this UPS store!!! The ladies are always so friendly and so helpful!!!
  • JF
    John Farnsworth
    Nov 4, 2025
    5.0
    We all know there are a lot of UPS stores to choose from but only one has Fernando. Fernando made my day by making several different mailings a piece of cake! He’s incredibly polite and always entertains me with his wit and authenticity. As long as Fernando’s in this UPS store location, it’s my spot. Thx, Fernando!!
  • LL
    Latasha
    Oct 19, 2025
    5.0
    I’ve always had wonderful customer service at this location. They are welcoming and friendly. You get in and out very quickly.
  • DR
    Debbie Rosenberg
    Oct 4, 2025
    5.0
    Ravi is the best! He went above and beyond to help me with the daunting project of shipping family heirlooms out of state. He made sure every dish and glass was wrapped and packed with professional care. He secured them perfectly for moving. If you need items packed and boxed, I highly recommend Ravi and this UPS store..The level of service he provides is rare these days, and I can’t recommend him highly enough. If you need someone reliable who truly knows what they’re doing, Ravi at The UPS Store is the one to call!
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3996 in Coral Springs offer?

The UPS Store #3996 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.