The UPS Store

4.5
347 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3996 in Coral Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Westview & The Sawgrass Expy (Shoppes At Heron Lakes) Near La Fitness.

Details

  • DeliveryNot available

Location

The UPS Store
5645 Coral Ridge Dr, Coral Springs, FL
33076, United States

Hours

Reviews

4.5
347 reviews
5 stars
300
4 stars
5
3 stars
2
2 stars
3
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting Ravi and Alexa for their exceptional service.

Inconsistency

There were mixed reviews regarding service quality, with some customers experiencing poor service and unprofessional behavior from certain staff members.

Efficiency

Customers appreciated the quick and efficient service, often noting that they could get in and out without long waits.

Packaging Issues

Several reviews mentioned problems with packaging requirements and additional charges for supplies, leading to frustration among customers.

Management Concerns

Some customers expressed dissatisfaction with the management style and professionalism of the owner, indicating a need for improvement.
  • IT
    Isabella Thompson
    Nov 11, 2025
    5.0
    Had the best experience at this UPS location today doing a return for Amazon. I had a massive item that did not fit very well in the box provided, Sheila and another employee, went out of their way to make sure that the item fit and the package was well shut. Love this UPS store!!! The ladies are always so friendly and so helpful!!!
  • JF
    John Farnsworth
    Nov 4, 2025
    5.0
    We all know there are a lot of UPS stores to choose from but only one has Fernando. Fernando made my day by making several different mailings a piece of cake! He’s incredibly polite and always entertains me with his wit and authenticity. As long as Fernando’s in this UPS store location, it’s my spot. Thx, Fernando!!
  • LL
    Latasha
    Oct 19, 2025
    5.0
    I’ve always had wonderful customer service at this location. They are welcoming and friendly. You get in and out very quickly.
  • DR
    Debbie Rosenberg
    Oct 4, 2025
    5.0
    Ravi is the best! He went above and beyond to help me with the daunting project of shipping family heirlooms out of state. He made sure every dish and glass was wrapped and packed with professional care. He secured them perfectly for moving. If you need items packed and boxed, I highly recommend Ravi and this UPS store..The level of service he provides is rare these days, and I can’t recommend him highly enough. If you need someone reliable who truly knows what they’re doing, Ravi at The UPS Store is the one to call!
  • BW
    Bryan Willman
    Oct 2, 2025
    3.0
    Did a print job here, and the one clerk miss-guided me on services offered, showed no interest in learning from her manager after acknowledging it was her mistake. The quality of the binding was sub-par, so I wouldn't return for that service. Shipping here has been great though.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3996 in Coral Springs offer?

The UPS Store #3996 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.