The UPS Store

3.5
283 reviews

Business Details

1242 SW Pine Island Rd, Cape Coral, FL
33991, United States
(239) 574-6400

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5028 in Cape Coral offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On Pine Island Rd Between Chiquita Blvd And Skyline Rd.

Details

  • DeliveryNot available

Location

The UPS Store
1242 SW Pine Island Rd, Cape Coral, FL
33991, United States

Hours

Reviews

3.5
283 reviews
5 stars
157
4 stars
13
3 stars
9
2 stars
9
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Service Speed

Customers frequently noted long wait times and understaffing, leading to slow service during busy periods.

Notary Services

Several reviews mentioned issues with notary services, including unavailability and miscommunication regarding appointments.

Package Handling

There were multiple complaints about lost or mishandled packages, with some customers expressing frustration over the lack of accountability.

Overall Experience

While many customers had positive experiences, there were significant concerns about service consistency and efficiency.
  • AG
    Ann Gore
    Jan 26, 2026
    1.0
    Say notary. But notary in morning only. Wasted trip.
  • DW
    Donna Wunderlich-Jenkins
    Jan 9, 2026
    1.0
    I came to this location yesterday to overnight an envelope with a house key. I couldn't have been any clearer with the man helping me, the importance of this needing to arrive by tomorrow. I am from out of town, my mom is in the hospital, end of life. I said I need to be here with my mom but this means someone needs to feed our cats. This key absolutely has to arrive by tomorrow. I even said to him, I apologize I am not trying to overstate the details, I need to be sure you are saying this will arrive by tomorrow Jan. 9 Friday, he said yes. I agreed and paid. I just got off the phone with UPS, we have to drive home now, because the package was not delivered. At first they said they did not even have the package, the label was created but they are waiting for me to bring the package to UPS. I said I have the receipt printed from inside your store including the shipping/tracking label stating the overnight delivery contains house keys. How would you have that info on this receipt if you did not have the package? UPS asked me to stop crying, they will have a specialist call me. That still does not deliver the key. This was the very last thing my family and I needed. And I paid for overnight delivery......
  • RP
    rodrigo perez
    Jan 7, 2026
    1.0
    my package got returned for no reason
  • RB
    Ryan Beaumont
    Jan 4, 2026
    5.0
    No matter how busy they are you are treated with professional, courteous service. Treat people the way you want to be treated.
  • DR
    Diana Ripoll
    Dec 10, 2025
    5.0
    Quick Service friendly staff!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5028 in Cape Coral offer?

The UPS Store #5028 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Where is The UPS Store located in Cape Coral?

The store is located at 1242 SW Pine Island Rd, Ste 42, Cape Coral, FL 33991, between Chiquita Blvd and Skyline Rd.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: