Business Details
1242 SW Pine Island Rd, Cape Coral, FL
33991, United States
Certified by The UPS Store • Feb 01, 2026
(239) 574-6400
Certified by The UPS Store • Feb 01, 2026
https://locations.theupsstore.com/fl/cape-coral/1242-sw-pine-island-rd
Certified by The UPS Store • Feb 01, 2026
About
Certified by The UPS Store • Feb 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5028 in Cape Coral offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On Pine Island Rd Between Chiquita Blvd And Skyline Rd.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 01, 2026
Hours
Certified by The UPS Store • Feb 01, 2026
Reviews
3.5
283 reviews
5 stars
157
4 stars
13
3 stars
9
2 stars
9
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Service Speed
Customers frequently noted long wait times and understaffing, leading to slow service during busy periods.
Notary Services
Several reviews mentioned issues with notary services, including unavailability and miscommunication regarding appointments.
Package Handling
There were multiple complaints about lost or mishandled packages, with some customers expressing frustration over the lack of accountability.
Overall Experience
While many customers had positive experiences, there were significant concerns about service consistency and efficiency.
- AGAnn GoreJan 26, 20261.0Say notary. But notary in morning only. Wasted trip.
- DWDonna Wunderlich-JenkinsJan 9, 20261.0I came to this location yesterday to overnight an envelope with a house key. I couldn't have been any clearer with the man helping me, the importance of this needing to arrive by tomorrow. I am from out of town, my mom is in the hospital, end of life. I said I need to be here with my mom but this means someone needs to feed our cats. This key absolutely has to arrive by tomorrow. I even said to him, I apologize I am not trying to overstate the details, I need to be sure you are saying this will arrive by tomorrow Jan. 9 Friday, he said yes. I agreed and paid. I just got off the phone with UPS, we have to drive home now, because the package was not delivered. At first they said they did not even have the package, the label was created but they are waiting for me to bring the package to UPS. I said I have the receipt printed from inside your store including the shipping/tracking label stating the overnight delivery contains house keys. How would you have that info on this receipt if you did not have the package? UPS asked me to stop crying, they will have a specialist call me. That still does not deliver the key. This was the very last thing my family and I needed. And I paid for overnight delivery......
- RProdrigo perezJan 7, 20261.0my package got returned for no reason
- RBRyan BeaumontJan 4, 20265.0No matter how busy they are you are treated with professional, courteous service. Treat people the way you want to be treated.
- DRDiana RipollDec 10, 20255.0Quick Service friendly staff!
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5028 in Cape Coral offer?
The UPS Store #5028 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located in Cape Coral?
The store is located at 1242 SW Pine Island Rd, Ste 42, Cape Coral, FL 33991, between Chiquita Blvd and Skyline Rd.
What are the regular business hours for The UPS Store #5028?
Monday to Friday, the store is open from 8:30 AM to 6:30 PM, and on Saturday from 9:00 AM to 5:00 PM. The store is closed on Sundays.
Is The UPS Store #5028 open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on November 11 and November 28.
What payment methods does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, cash, checks, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5028 provide mailbox rental services?
Yes, they offer mailbox rental services for receiving mail and packages securely.
How can I contact The UPS Store #5028?
You can call them at +1 239-574-6400 or email store5028@theupsstore.com.
What nearby businesses can I visit before or after stopping at The UPS Store?
Nearby places include Dynamic Design (web and interior design), Shred Nations (shredding services), and Jackpot Corner (arcade and casino) for various professional and recreational needs.
Are there any nearby real estate services close to The UPS Store?
Yes, Sunshine homes by Shelley, Jessica May Realtor Sellstate Excelsior Realty, Anelys Grillo - Realtor, Sellstate Excelsior Realty, Coastal Mountain Home Buyers, and RealtorWendy are all nearby real estate agents and services.
What are some entertainment options near The UPS Store in Cape Coral?
Nearby entertainment includes Jackpot Corner, an arcade and casino, and Diamond Billiards: Sports Bar & Grill for a fun night out.
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