The UPS Store

4.1
128 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3207 in Cape Coral offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Big John Town Center/ At Del Prado And Cape Coral Parkway.

Details

  • DeliveryNot available

Location

The UPS Store
1217 Cape Coral Pkwy, Cape Coral, FL
33904, United States

Hours

Reviews

4.1
128 reviews
5 stars
94
4 stars
4
3 stars
2
2 stars
0
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting employees like Andy and David.

Mixed Experiences

While most reviews were positive, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.

Efficiency

Customers frequently noted the quick service and minimal wait times, making it a preferred location for shipping and returns.

Store Hours Issues

Several reviews mentioned problems with store hours, including being closed earlier than advertised, leading to customer frustration.

Product Knowledge

Staff were often recognized for their knowledge and ability to assist with various shipping and printing needs.
  • AS
    Artist Solar
    Nov 10, 2025
    1.0
    Not necessarily an issue with the store itself, but the parking lot, I just don't know where else to put the review- the parking lot is absolutely HORRIBLE. I had never been here before, so I wasn't aware the parking spots were slanted, just thought we parked weird since nobody was there and since I was in a rush, so I had hopped out the car to head into the store only to immediately trip on the parking stump next to us. I busted BOTH of my knees. They're both badly scraped and have very painful bruises, and I have scapes on my toes (I was in sandals) and my wrist. I was lucky I didn't damage what I was returning when I fell! Now I can barely walk without having to limp or without being in horrible pain, and even now I'm lucky I wasn't hurt worse. Not to mention, I'm young, imagine how bad it would be if an older person took a fall like this!
  • WW
    Wendy Walton
    Oct 30, 2025
    3.0
    Young man professional Manager not professional at all Talk to you like you are stupid
  • GG
    Gsm
    Oct 27, 2025
    1.0
    On 10/27/25 I wanted to return (2) filters boxes back to Amazon and went to the UPS store on Cape Coral Parkway. When my boxes were delivered there were two individual boxes under one order, not taped together as one large box. The crew leader at the UPS Store (with dark hair and a long beard) said they could not accept those and they had to be taped and they do not tape them. I asked for tape in which I would tape them together. He said I would have to buy a roll of tape on the wall. I only needed less than 14" of tape not a complete roll. He would not offer any additional customer service. Very poor! I went home to get my tape and went to A&J Packing on Chiquita Blvd next to Public's . No problem. Super A+++ customer service without issues! Guess where I will not be returning.
  • AT
    Abby Tomczak
    Oct 24, 2025
    5.0
    Good experience very nice guy was very genuine and helped us with any questions that we had
  • AA
    Ana Alvarez
    Oct 23, 2025
    5.0
    I always handle all my returns at this UPS Store. The team works incredibly fast, and their customer service is outstanding. Truly a 10 out of 10 experience every time!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:30 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Cape Coral offer?

The UPS Store #3207 in Cape Coral offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and passport/photo ID services.