I attempted to hire this service to shred several boxes of client files. I called this company VRC and spoke to a very polite young man in Texas. Set the appointment was given a date and then days later attempted to contact the local office to verify appointment without any success. After 4 attempts I recontacted the young man and he went on to contact the local office for me.
I recieved a call today from a very rude woman who claimed to have called me. As we spoke I checked my phone log showing no calls from the local number and no messages left. When I asked why no message was left and no evidence of her call she went off asking if I was calling her a liar. I would not recommend this company at all. I called a company in Glastonbury CT, they will be here tomorrow thrusday for a considerable amount less. Avoid VRC... very unprofessional.
CL
Catalina Langin
Aug 21, 2025
5.0
Place is ready to find. Phone calls are answered promptly. The secretary was friendly and helpful.
LO
Ldorio79@yahoo.com Olivia18
Aug 8, 2025
1.0
Last year I shredded with this company all the time I always went after 3 pm due to work hours now they are telling me the office open till 5 pm but not to drop off a medium size box of shredding to be shredded. That’s not good.
JL
Jeanne Leone
Oct 8, 2015
5.0
Bravo!
Lisa & Jessie came to our rescue.
Great customer service is hard to find today. We thank you for your help and immediate assistance
S & J