The UPS Store

3.0
105 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5807 in Pagosa Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The City Market Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
135 Country Center Dr, Pagosa Springs, CO
81147, United States

Hours

Reviews

3.0
105 reviews
5 stars
49
4 stars
2
3 stars
4
2 stars
3
1 star
47
  • AR
    Anna Ramirez
    Oct 22, 2025
    5.0
    the new owner always makes it right! she has managed it for the past year and a half and responds to any issue in a positive way!
  • GM
    Gene Mashburn
    Oct 20, 2025
    5.0
    Quick and easy and reasonable shipping rate versus a 30 min one-way trip to the post office and standing in line for 30 min or more
  • RN
    Ron Naiser
    Oct 1, 2025
    1.0
    Do not use this place for an Amazon drop point. You receive two messages indicating your package is available to pick up, then you drive 30 miles into town. When you get to the UPS store, they tell you to come back after 4:00 PM because your package is sitting in the back to be sorted. When I asked them to just into the back and grab it and process it, as the store had no customers just three employees doing nothing they told me no with a bad attitude. This place stinks. Complaints are going to Amazon to find a better drop point for Pagosa Springs.
  • DG
    Donne Geck
    Aug 20, 2025
    1.0
    Traveling and husband needed a new sleep machine accessory. According to Amazon it was delivered at 3:00 on the 19th of August. Was told to check on it after 4:00 which I did and was told they were short staffed and hadn’t processed it. Went back on the 20th around 5:00 and was told they knew it was delivered but didn’t have time to process it yet. This is no way to run a business. Will try again tomorrow and hopefully someone will have had time to process it.
  • JY
    Jennifer Yurechko
    Aug 14, 2025
    1.0
    Worst UPS store I’ve ever encountered. At one point, this was an alternative to the post office, but now it is just as bad if not worse. Please just sell and have new ownership come in and try to revamp things. Nobody here is efficient, cares, or even knows basic computer skills - that’s if they even show up to work. What a joke.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Pagosa Springs provide?

The UPS Store #5807 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.