United States Postal Service

2.4
227 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2641 E Uintah St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2641 E Uintah St, Colorado Springs, CO
80909, United States

Hours

Reviews

2.4
227 reviews
5 stars
55
4 stars
22
3 stars
5
2 stars
14
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with specific complaints about certain employees' attitudes.

Delivery Issues

Many customers reported problems with package deliveries, including lost packages and claims of attempted deliveries without actual delivery.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.

Long Wait Times

Customers frequently mentioned long wait times and understaffing, leading to frustration during visits.

Negative Environment

Several reviews described the atmosphere as unpleasant, with staff appearing unhappy and unengaged.
  • MA
    Mark Alamo
    4 days ago
    5.0
    Been going to this post office for 58 years, staff is always friendly and courteous!!!
  • CT
    Cheryl Torrez
    Oct 21, 2025
    1.0
    They were rude ,yelled and then canceled my order so they said but still charged me. They did not care that their employee was just nasty. Horrible service
  • MG
    Mohammed Ghunaim
    Oct 17, 2025
    1.0
    Bad costumer service
  • JF
    jenai Freng
    Oct 15, 2025
    5.0
    They had what I needed. Quick in & out.
  • KI
    Katie Imondi
    Sep 19, 2025
    5.0
    I’ve been coming to this post office for a couple of years and I think it’s great. I’m there 2 to 3 times a week due to my business and I can say these poor employees deal with the most rude and ignorant customers who show no respect. The lady with the curly hair and glasses is always super friendly and she’s always been a great help to me any time I’ve had an issue with missing packages. The bald guy can be tough to deal with but for the most part, he’s friendly. Francisco is ok too. He always looks like a typical person just trying to get through his day. I’ve seen customers go there and cause a scene over things those cashiers have no control over. They’ve always been professional and courteous. Some of ya’ll demand a whole lot of respect but aren’t capable of showing any. For those of you on a crusade to get these folks fired…don’t bother. It’s USPS and they’re all unionized. Hell will freeze over before they’re fired! So give these folks a break and try showing some empathy for what they deal with every day and maybe they’ll be more friendly and willing to help the next time you visit!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.