Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1611 McDonald St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1611 McDonald St, Colorado Springs, CO
80913, United States
Hours
Reviews
1.8
177 reviews
5 stars
22
4 stars
10
3 stars
10
2 stars
8
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times and understaffing being common complaints.
Employee Attitude
While some employees were praised for their friendliness and helpfulness, many reviews highlighted rude and unprofessional behavior from staff.
Package Handling
Numerous customers experienced issues with lost or misdelivered packages, leading to frustration and dissatisfaction.
Operational Hours
The post office's hours were criticized for being inconvenient, particularly for military personnel who often cannot access services after work.
Customer Support
Many customers expressed dissatisfaction with the lack of assistance and accountability from staff regarding their mail and package issues.
- SLScott LabitaOct 31, 20251.0The worst mailing experience I have ever had. There were 3 of us in line and it took me 35 minutes to mail my package. Terribly slow service! Will never go here again. (Service member)
- KJK JAug 19, 20255.0Got there at 1237. Lady was professional and I was the only one there. Great stuff
- RWRobert Webster (Webbie)Jun 9, 20254.0I would give it five stars but there is enough people and it seems like this is just a super busy post after lunch Please fix this also this is a very convenient location for us on fort Carson or right outside fort Carson
- NLN LJun 7, 20252.0Delivered my package here instead of the address for my PO Box on the package.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service location on 1611 McDonald St?
This Post Office offers mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday to Friday: 9:00 AM – 4:30 PM; Saturday: 9:30 AM – 12:00 PM; Sunday: Closed.
Can I rent a PO Box at this Post Office and how?
Yes, you can reserve a PO Box online or in person. Online reservations are quick and secure at the USPS website.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary; please check locally.
What nearby food options are available when visiting this Post Office?
Nearby options include Domino's Pizza, Jimmy John's sandwich shops, Perfect Java coffee shop, Green Beans Coffee, Subway, and Borriello Brothers Real NY Pizza.
Are there automotive services close to this Post Office?
Yes, you can find Breeze Oil Changes and Firestone Complete Auto Care nearby for automotive repair and gas services.
What nearby government or community services can customers access near this USPS?
Nearby are the Fort Carson Fire and Emergency Services, DMV Fort Carson, Fort Carson CID Office, and the Fort Carson Army Community Service center.
Where can I find additional shipping and packing services near this Post Office?
The UPS Store 5039 offers printing, packing supplies, and freight services nearby.