United States Postal Service

2.3
265 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1540 S 8th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1540 S 8th St, Colorado Springs, CO
80905, United States

Hours

Reviews

2.3
265 reviews
5 stars
70
4 stars
14
3 stars
10
2 stars
15
1 star
156

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendliness and helpfulness of staff, many reported rude and unprofessional behavior from employees.

Delivery Issues

Numerous complaints about lost or undelivered packages, with customers expressing frustration over tracking discrepancies and poor delivery practices.

Efficiency

Customers noted long wait times and slow service, with some expressing dissatisfaction with the speed of processing mail and packages.

Mixed Experiences

There are conflicting reviews, with some customers having positive experiences while others reported significant issues, indicating inconsistency in service quality.

Management Concerns

Several reviews highlighted dissatisfaction with management's response to complaints and issues, suggesting a lack of accountability and effective resolution.
  • KM
    K Moore
    Nov 5, 2025
    1.0
    Tellers are all rude
  • LS
    Lindsey Sheppard
    Oct 18, 2025
    5.0
    I've been dealing with my condo's mailbox being broken and having to pick up my mail for 6 months. Everyone here is always polite and helpful.
  • D8
    drhitman 83
    Oct 16, 2025
    1.0
    Sooo I've been at my address for just over a yr now and have renewed my lease for a 2nd yr. All of a sudden this post office has deemed that I no longer live at my own apartment and now not getting mail. You guys suck.
  • CH
    Crystal Hooper
    Sep 11, 2025
    1.0
    This is the worst post office I have ever used. I've had packages go missing multiple times, and only one was found. Most recently they placed my PO Box payment in my box instead of processing the payment. Luckily I was able to pay it online so there was not a disruption in my service. If you have the option, use a different post office.
  • DG
    D G
    Sep 9, 2025
    5.0
    The staff at the 8th street location were helpful and friendly

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.