Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2940 N Prospect St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
2940 N Prospect St, Colorado Springs, CO
80907, United States
Hours
Reviews
2.4
150 reviews
5 stars
37
4 stars
14
3 stars
3
2 stars
8
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific mentions of poor attitudes and lack of assistance.
Delivery Issues
Numerous complaints about lost packages, misdeliveries, and failure to deliver mail as expected.
Phone Accessibility
Consistent feedback about the inability to reach the post office by phone, with many customers stating their calls went unanswered.
Mixed Experiences
While some customers praised the friendly and helpful staff, others had negative experiences, indicating inconsistency in service quality.
Operational Hours
Customers expressed frustration over the post office's hours and accessibility, including being closed during posted business hours.
- T_Thoughtsofstray _Oct 21, 20251.0As someone else said they never answer the phone Never...decent service face to face but they have never once answered the phone for me.
- GGgoldfishSep 30, 20251.0Never answer calls. I brought 2 packages to mail and asked for 2 individual receipts. I got 2 receipts for 1 package and 2nd package has never been processed into the system tracking and appears to be lost or stolen. Terrible office impossible to get any information on what happened to my 2nd package.
- LBLisa BarrSep 8, 20255.0My local mail carrier goes above and beyond. 80907 85 Sunflower in Monument Creek mhp Thank you
- TWTanner WilburnAug 22, 20251.0This is the only usps or any postal service that I’ve ever used that absolutely refuses to go up exactly 8 steps to deliver to my home. I absolutely promise that my 4.6lb package is not heavy enough to where you have to make me drive across town 3x a week to retrieve my packages.
- JHJ Herz HerzAug 13, 20255.0Great customer service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 2940 N Prospect St?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Is an appointment necessary for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 2940 N Prospect St?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:30 AM to 1:00 PM, and is closed on Sundays.
How can I rent a PO Box at this location?
You can search for and reserve PO Boxes online. Complete your application online, then visit the Post Office with two valid IDs to finalize it.
Does this Post Office offer 24/7 access to PO Boxes?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; however, access hours may vary, so check with this local Post Office for specific times.
Are there other Post Offices near the United States Postal Service at 2940 N Prospect St?
Yes, nearby options include the US Post Office (North End Station) and another United States Postal Service location near you, useful if you need alternative mailing or shipping services.
What dining options are near the USPS on N Prospect St?
Nearby eateries include KFC, Whataburger, El Pollo Loco, and Backyards & Billiards, perfect for grabbing a meal before or after your visit to the Post Office.
Are there any convenient local amenities I can visit near the Post Office?
Yes, nearby services include Revolution Rentals for car rentals, Peerless Tires for automotive needs, and The Library Documentary for community services and events.
How can nearby transportation or retail locations assist my visit to the USPS?
Nearby gas stations like Maverik Adventure's First Stop and retail stores like Cheapies Grocery Outlet can make your trip easier by offering fuel and shopping options nearby the Post Office.