United States Postal Service

2.0
417 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3655 E Fountain Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3655 E Fountain Blvd, Colorado Springs, CO
80910, United States

Hours

Reviews

2.0
417 reviews
5 stars
80
4 stars
21
3 stars
8
2 stars
21
1 star
287

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many reported rude and unhelpful interactions, particularly with specific employees.

Delivery Issues

Numerous complaints about packages not being delivered, misdelivered, or marked as attempted delivery without any actual attempt made.

Staffing Problems

Frequent mentions of understaffing leading to long wait times and inadequate service, with some employees being overwhelmed.

Mail Handling

Issues with mail being opened, lost, or delivered to the wrong addresses were commonly reported, causing frustration among customers.

Facility Management

Customers expressed dissatisfaction with the management and operational efficiency of the post office, citing poor organization and lack of accountability.
  • GT
    gia:3 themostokaycomputer
    1 day ago
    1.0
    mailman who works here wrote on a piece of mail then ripped it up before tossing it into my mailbox, which I'm pretty sure is a federal crime.
  • MS
    Moises Boscan sanchez
    Nov 4, 2025
    1.0
    Demasiado irresponsables, fui dos veces a preguntar por mi correo perdido que es un ID. Y nisiquiera me dieron una respuesta de donde pudiera estar.
  • RW
    Racheal Williams
    Oct 9, 2025
    2.0
    Lost package and don’t have details about where it was delivered to the sneaky part on the day of supposed delivery it says it’s been delayed and on Monday it says delivered and was lost carelessness
  • JL
    Jay Lane
    Oct 7, 2025
    1.0
    Rose was really rude, unhelpful, and condescending. Disappointing waste of time.
  • MG
    Mary Garay
    Sep 24, 2025
    5.0
    Personal muy amable, siempre que necesito sus servicios me atienden muy bien 👍

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.