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Visit your local Post Office™ at 3655 E Fountain Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
While some customers praised the friendly and helpful staff, many reported rude and unhelpful interactions, particularly with specific employees.
Delivery Issues
Numerous complaints about packages not being delivered, misdelivered, or marked as attempted delivery without any actual attempt made.
Staffing Problems
Frequent mentions of understaffing leading to long wait times and inadequate service, with some employees being overwhelmed.
Mail Handling
Issues with mail being opened, lost, or delivered to the wrong addresses were commonly reported, causing frustration among customers.
Facility Management
Customers expressed dissatisfaction with the management and operational efficiency of the post office, citing poor organization and lack of accountability.
GT
gia:3 themostokaycomputer
1 day ago
1.0
mailman who works here wrote on a piece of mail then ripped it up before tossing it into my mailbox, which I'm pretty sure is a federal crime.
MS
Moises Boscan sanchez
Nov 4, 2025
1.0
Demasiado irresponsables, fui dos veces a preguntar por mi correo perdido que es un ID. Y nisiquiera me dieron una respuesta de donde pudiera estar.
RW
Racheal Williams
Oct 9, 2025
2.0
Lost package and don’t have details about where it was delivered to the sneaky part on the day of supposed delivery it says it’s been delayed and on Monday it says delivered and was lost carelessness
JL
Jay Lane
Oct 7, 2025
1.0
Rose was really rude, unhelpful, and condescending. Disappointing waste of time.
MG
Mary Garay
Sep 24, 2025
5.0
Personal muy amable, siempre que necesito sus servicios me atienden muy bien 👍
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service branch located?
The United States Postal Service branch is located at 3655 E Fountain Blvd, Ste 106, Colorado Springs, CO 80910.
What are the regular operating hours for this USPS location?
This USPS location is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:30 PM. It is closed on Sundays.
What services does this USPS branch offer?
This branch offers mailing and shipping services, money orders, Post Office boxes, passport processing, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services?
Yes, most passport services require scheduling an appointment using the USPS online scheduler. Limited walk-in passport hours may also be available at select locations.
Are passport photos available at this location, and what is the cost?
Passport photos are available by appointment, and the current fee for a passport photo at USPS is $15.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person at this Post Office with two valid IDs. Online reservations and pricing can be checked at the USPS website.
Are there other postal services nearby?
Yes, nearby postal services include the USPS Collection Point, US Post Office, General Mail Facility, and another United States Postal Service location for convenient mailing and shipping options.
What nearby places can be visited before or after a trip to the Post Office?
Nearby attractions include Peak 1465 and Panorama Heights, both landmark and historical buildings, ideal for sightseeing or a quick visit before or after your postal errands.
Are there convenient services nearby like stores or gas stations?
Yes, Family Dollar and Circle K are nearby for shopping and fuel, which could be useful for picking up supplies or snacks during your visit to the Post Office area.