Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5925 Galley Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
5925 Galley Rd, Colorado Springs, CO
80915, United States
Hours
Reviews
1.8
400 reviews
5 stars
54
4 stars
21
3 stars
12
2 stars
23
1 star
290
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.
Efficiency
Customers frequently reported long wait times and inefficiencies, with many stating that the post office is understaffed and slow.
Delivery Issues
There were multiple complaints about packages being misdelivered, lost, or not delivered at all, leading to significant customer dissatisfaction.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members, indicating inconsistent service quality.
Professionalism
Several reviews mentioned unprofessional behavior from employees, including aggressive interactions and lack of accountability.
- TQthomas Quintana6 days ago1.0This post office is very shady put mail in drive up mail box they lost my mail they were bills they told me that mail could be anywhere that I should put trackers on my mail which cost 5 dollars per envelope the guy was very rude
- CHCharlene HamptonNov 6, 20255.05 stars for the great customer service I received from ALO! She was patient, welcoming and very kind! She answered all the questions I needed!
- MPMatt PashleyOct 18, 20251.0I just saw one of their drivers in a mail truck smoking a cigarette while filling her vehicle with gas right next to mine on Hathaway and Galley. Do they really hire people that stupid? Her truck number was 7201496. I really hope they do something about this lady. She could have killed a few people, including myself.
- EMEd MenjivarOct 15, 20255.0Another location to send and pick up packages and buy stamps
- TKTammy KosleyAug 22, 20252.0Submitted a hold mail, which worked great until it was time to deliver it. Didn't receive it on the day scheduled even though I called the Galley office and was told that there were two drivers on my route so the other driver should have it. Still never got my 3 weeks of mail. Going to call AGAIN this morning and hope that it shows up in my box, as I shouldn't have to drive to the post office to get it. In the future, I'll ask for delivery a few days before I really want it delivered.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Colorado Springs?
The United States Postal Service is located at 5925 Galley Rd, Colorado Springs, CO 80915.
What are the operating hours of this Post Office on weekdays?
This Post Office operates from 9:00 AM to 5:00 PM Monday through Friday.
Is the Post Office open on Saturdays and Sundays?
Yes, it is open on Saturdays from 8:00 AM to 1:00 PM and closed on Sundays.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and often provides passport photo services by appointment.
Do I need an appointment to use the passport services at this location?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
How much does a passport photo cost at this Post Office?
A passport photo costs $15 at USPS locations.
Can I rent a PO Box at this Post Office and how do I do it?
Yes, you can rent a PO Box by searching availability and reserving one online, then completing the setup in person at the Post Office.
What nearby places can I visit before or after my visit to the Post Office at 5925 Galley Rd?
Nearby places include United Rentals for equipment rental, Miller's Chicago Dogs for a quick meal, and Results Fitness Rx for fitness activities.
Are there other postal or shipping services near this Post Office?
Yes, nearby you can find another United States Postal Service location and the US Post Office for additional mailing and shipping services.
What nearby dining options are available close to the Post Office on Galley Rd?
Nearby dining options include Miller's Chicago Dogs, Dragon King Chinese Kitchen, Aroi Thai Food, and Frankie’s Bar & Grill.