The UPS Store

3.1
121 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7267 in Colorado Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Marketplace At Briargate.

Details

  • DeliveryNot available

Location

The UPS Store
9235 N Union Blvd, Colorado Springs, CO
80920, United States

Hours

Reviews

3.1
121 reviews
5 stars
59
4 stars
5
3 stars
2
2 stars
3
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude and unhelpful interactions.

Efficiency

Many customers appreciate the quick service, but there are complaints about long wait times and inefficiencies, especially during busy periods.

Packaging Policies

Customers express frustration over strict packaging policies and additional charges for services like taping boxes, leading to negative experiences.

Staff Attitude

There are numerous comments about staff attitudes, with some employees being described as friendly and helpful, while others are noted for being rude or indifferent.

Notary Services

Notary services are criticized for inconsistency, with reports of unavailability and poor service when attempted.
  • AM
    Alex Martinez
    6 days ago
    5.0
    I always have a great experience at this UPS location. Every time I drop off my Amazon returns or online purchases, the staff is incredibly helpful and efficient. They’re friendly, quick, and always make the process easy—no stress, no hassle
  • RD
    Rachel Dube
    6 days ago
    1.0
    I went to this location to return some packages from Amazon . A man with dark hair wearing a winter hat and beard rudely told me that I am to scan my own packages going forward as it gets busy around Christmas. Respectfully, regardless of what time of year it is, is it not an ups employees job to scan a return package? It made me and the other employee uncomfortable .
  • JL
    Joshua Love
    6 days ago
    5.0
    People need to quit crying about a service being done for them when 9 times outta 10 they come in the store and don't even spend one penny all the employees prove excellence and follow protocol if you don't like it then return your Amazon's to whole foods people gotta understand this is a community service not an obligation
  • EV
    Eugena Vicars
    Dec 4, 2025
    1.0
    I have returned Amazon in many different places over the years, UPS stores included. This is the first one where the employee was freaking out about having to use tape on the box.
  • AS
    Amanda Stewart
    Nov 17, 2025
    1.0
    I have been to this location several times since moving around the corner. No matter the time or day the employees seem as if they hate their job. They are extremely rude, and hostile from the moment they begin speaking. Unfortunately convenience does not outweigh experience, I would rather drive a little further away and have exceptional customer service from the Hartsel location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7267 in Colorado Springs offer?

The UPS Store #7267 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and computer access services.