First American Title Company

4.1
15 reviews

About

Title CompanyEscrow Service
Our First American Title office in the San Francisco Peninsula provides comprehensive title insurance protection and professional escrow and settlement services for all types real estate transactions. By providing superior service and technology, First American delivers the industry's best customer experience. Contact our local First American Title team in San Francisco, CA to experience the First American difference.

Details

  • Requires appointmentAvailable

Location

First American Title Company
1900 Lombard Street, San Francisco, CA
94123, United States

Hours

Reviews

4.1
15 reviews
5 stars
11
4 stars
0
3 stars
1
2 stars
0
1 star
3
  • AK
    Alex Kayumau
    2 days ago
    1.0
    I visited the branch on 11/20/25 to make a deposit, and my interaction with an employee named Melinda was extremely disappointing. From the beginning, Melinda was rude and unprofessional. She did not introduce herself until I specifically asked for her name. Throughout the interaction, she argued with me without cause and showed a dismissive attitude toward my questions. I was clearly struggling to hold my paperwork while also trying to show her an email thread on my phone, yet she did not offer any assistance or even a place to set my documents down. Her demeanor made me feel unwelcome and undervalued as a customer. I rely on First American Title Company for important transactions and have always expected—and usually received—professional and courteous service. Unfortunately, this experience fell far below those standards. I am bringing this to your attention because I believe customer-facing staff should maintain a respectful and helpful attitude, and I sincerely hope appropriate steps will be taken to ensure that interactions like this do not happen again with other customers.
  • TK
    Tony Knott
    Dec 1, 2023
    5.0
    Excellent experience working with First American Title and Heather Shiffer. From the moment we opened escrow, until closing, she was extremely communicative and timely with letting all parties know what was happening and within what timeframes. I'd highly recommend working with Heather and First American!
  • RR
    Richard Royse
    Nov 9, 2022
    5.0
    Fast, efficient, and friendly service.
  • LM
    Lorraine Meier
    Feb 5, 2022
    5.0
    I've worked with Heather Shiffer for 15 years. She always gets back to me in a timely manner and advices me on how to proceed to make sure the transaction is seamless. I highly recommend.
  • DN
    David Nugent
    May 24, 2021
    3.0
    It’s impossible to get someone on the phone to verify wire instructions, which is a shame since there is so much wire fraud these days. I had to have my realtor contact them and have them call me, which is not secure or ideal. I would not recommend using this branch.

Frequently Asked Questions About First American Title Company

What services does First American Title Company provide?

They provide comprehensive title insurance coverage and professional escrow and closing services for all types of real estate transactions.

Where is First American Title Company located?

The office is located at 1900 Lombard Street, San Francisco, CA 94123, USA.