Our First American Title office in the San Francisco Peninsula provides comprehensive title insurance protection and professional escrow and settlement services for all types real estate transactions. By providing superior service and technology, First American delivers the industry's best customer experience. Contact our local First American Title team in San Francisco, CA to experience the First American difference.
I visited the branch on 11/20/25 to make a deposit, and my interaction with an employee named Melinda was extremely disappointing.
From the beginning, Melinda was rude and unprofessional. She did not introduce herself until I specifically asked for her name. Throughout the interaction, she argued with me without cause and showed a dismissive attitude toward my questions. I was clearly struggling to hold my paperwork while also trying to show her an email thread on my phone, yet she did not offer any assistance or even a place to set my documents down. Her demeanor made me feel unwelcome and undervalued as a customer.
I rely on First American Title Company for important transactions and have always expected—and usually received—professional and courteous service. Unfortunately, this experience fell far below those standards.
I am bringing this to your attention because I believe customer-facing staff should maintain a respectful and helpful attitude, and I sincerely hope appropriate steps will be taken to ensure that interactions like this do not happen again with other customers.
TK
Tony Knott
Dec 1, 2023
5.0
Excellent experience working with First American Title and Heather Shiffer. From the moment we opened escrow, until closing, she was extremely communicative and timely with letting all parties know what was happening and within what timeframes. I'd highly recommend working with Heather and First American!
RR
Richard Royse
Nov 9, 2022
5.0
Fast, efficient, and friendly service.
LM
Lorraine Meier
Feb 5, 2022
5.0
I've worked with Heather Shiffer for 15 years. She always gets back to me in a timely manner and advices me on how to proceed to make sure the transaction is seamless. I highly recommend.
DN
David Nugent
May 24, 2021
3.0
It’s impossible to get someone on the phone to verify wire instructions, which is a shame since there is so much wire fraud these days. I had to have my realtor contact them and have them call me, which is not secure or ideal. I would not recommend using this branch.
Frequently Asked Questions About First American Title Company
What services does First American Title Company provide?
They provide comprehensive title insurance coverage and professional escrow and closing services for all types of real estate transactions.
Where is First American Title Company located?
The office is located at 1900 Lombard Street, San Francisco, CA 94123, USA.
What are the operating hours of First American Title Company?
Monday to Friday from 8:00 AM to 5:00 PM; closed on Saturdays and Sundays. The office is open by appointment only until further notice, so please call ahead.
How can I schedule an appointment with First American Title Company?
Appointments are required. You can call the main phone number at +1 415-563-2206 or email cdow@firstam.com to schedule.
Does First American Title Company have a website for more information?
Yes, their website is https://local.firstam.com/ca/offices/marina.
Can I follow First American Title Company on Facebook?
Yes, you can visit their Facebook page at https://www.facebook.com/FirstAmericanTitle or find them under the username FirstAmMarinaSFCA.
What notable places are near First American Title Company?
Nearby places include CORE40 Marina Pilates Studio, Jake's Steaks restaurant, and the Golden Gate Spa.
Are there dining options close to First American Title Company?
Yes, you can enjoy meals at Jake's Steaks, a steakhouse and sandwich shop, or Zushi Puzzle, a Japanese sushi restaurant nearby.
Which fitness and wellness centers are located near First American Title Company?
Nearby wellness centers include CORE40 Marina Pilates Studio, Pilates Works gym, Golden Gate Spa, Reboot Float & Cryo Spa, and Boniva Nail Spa.
Are there any lodging options near First American Title Company for out-of-town clients?
Yes, nearby hotels include Howard Johnson by Wyndham San Francisco Marina District, Coventry Inn, and SureStay.