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Visit your local Post Office™ at 2641 Palo Alto Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Incredibly rude staff especially to young women, I swear they think we are stupid. Had a package delivered and apparently they don’t accept ups, even though it says it was delivered there, the staff was extremely rude while I was asking questions to try to figure out where my package was. I tried to give them the tracking number and the lady cut me off and basically said she won’t help me. Both people working were incredibly rude, this was my first time using this post office and I just genuinely didn’t know they didn’t accept ups. The simple solution was just telling me that rather than cutting me off and refusing to help. Get it together!!!!!!!!
MH
Monique Hernandez
Jul 23, 2025
1.0
More than once packages have been lost. I had a slip in my box with my box number and was told they had nothing for me. I repeated "the company stated it was delivered" and got silence, I stated "you put a slip in my box, so you received something for me" and the response I got was a hard stare and "yep". How are they not accountable and so dismissive?
AD
Ali Derry
Jul 16, 2025
1.0
Certified mail got lost by this location. The package was delivered to my PO Box on a Saturday and I went in the following Monday. They couldn’t find my package and I left my information for them to contact me. They haven’t contacted me and the package was extremely important.
RN
Rosanne N
Jun 9, 2025
1.0
I had two packages marked delivered, they were a week apart, but no yellow slip in my box to go get them, so I go to the counter and they guy asks if someone else could have picked it up, I said no because I'm the only one with the box key to check the mail... but they don't find them, saying they must of been put in someone else's box and that person will be honest and bring it back... it's been a month, I'm doubting it. So, the Post Office gave away some expensive items I've ordered. He had the balls to be upset with me for being upset. But my voice was normal tone, I wasn't mean. All I said, "I doubt someone will bring my stuff back?" He raised his voice with me though! He said, "people around here are honest and will give it back." Well, whoever got my mail isn't Apparently, you do not have the right to question when they make mistakes. They lose your stuff, "Oh well, deal with it!" It makes me sick to my stomach that I can no longer trust them. So, I'm going to have to figure out another place to have my items delivered or another service that can deliver to my mountain home.
JJ
Jim
Jul 14, 2019
3.0
Staff are great but it’s clear that the USPS is not funding their branch adequately.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is this United States Postal Service location?
The United States Postal Service is located at 2641 Palo Alto Way, Running Springs, CA 92382.
What are the operating hours of this Post Office?
This Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 11:00 AM to 1:00 PM, and closed on Sundays.
What services does this Post Office offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and packing supplies.
Can I apply for a passport at this location?
Yes, you can submit first-time passport applications and most locations also offer passport photo services. Please complete and print your application before you visit.
Do I need an appointment for passport services here?
Most locations require an appointment for passport services which can be scheduled online. Limited passport walk-in hours may be available at select locations.
Can I get a PO Box at this Post Office?
Yes, you can search for and reserve a PO Box online, then complete the setup in person at this Post Office with proper identification.
Are PO Boxes accessible after normal operating hours here?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; please check with this Post Office for exact times.
What nearby places can I visit before or after coming to the Post Office?
Nearby you can visit Firehouse Park, a local park with dining options, and Running Springs Farmers Market and Artisan Faire for fresh produce and crafts.
Is there a library near this Post Office?
Yes, the Running Springs Branch Library is close by, offering community services and a great selection of books for visitors.
Are there other shops or services near the Post Office that might be useful?
Nearby is Ed's Toys & Collectibles for gifts and toys, Warm Willies flower and gift shop, and insurance agencies like Eric Price Farmers Insurance.