United States Postal Service

3.3
43 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2641 Palo Alto Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2641 Palo Alto Way, Running Springs, CA
92382, United States

Hours

Reviews

3.3
43 reviews
5 stars
20
4 stars
3
3 stars
5
2 stars
2
1 star
13
  • JD
    Julia DiGiovanni
    Oct 21, 2025
    1.0
    Incredibly rude staff especially to young women, I swear they think we are stupid. Had a package delivered and apparently they don’t accept ups, even though it says it was delivered there, the staff was extremely rude while I was asking questions to try to figure out where my package was. I tried to give them the tracking number and the lady cut me off and basically said she won’t help me. Both people working were incredibly rude, this was my first time using this post office and I just genuinely didn’t know they didn’t accept ups. The simple solution was just telling me that rather than cutting me off and refusing to help. Get it together!!!!!!!!
  • AD
    Ali Derry
    Jul 16, 2025
    1.0
    Certified mail got lost by this location. The package was delivered to my PO Box on a Saturday and I went in the following Monday. They couldn’t find my package and I left my information for them to contact me. They haven’t contacted me and the package was extremely important.
  • AT
    Andrew Traweek
    Nov 23, 2024
    3.0
    They’ve gotten into the habit of scanning packages as delivered to PO Box or Parcel Locker, without them actually being delivered. So when USPS Informed Delivery tells you your packages are delivered, they probably won’t be actually in your box via slip or locker key until the next business day. Really inconvenient when it’s Amazon Pharmacy, and it’s a weekend. It’s also a waste of gas driving into town, only to have your box empty. This didn’t used to be a problem until about four months ago. Other than that, the workers are nice. The mail is mail.
  • SG
    Sharon Garcia
    Aug 13, 2023
    5.0
    Every time I've been to the counter the folks are very friendly helpful there. Unfortunately because we all live in the mountains USPS does not deliver to our home so PO boxes are the only where we can get mail. And if we buy something online it can't get shipped to our houses most time. That's just something to be aware of and to plan for. If you put your PO box number in a second address line that makes it easier for the postal folks however they only have so much space in that little bitty office so they can't hold on to packages especially ones that they cannot identify an addressee for.
  • SW
    Sean C. Wood
    Dec 27, 2020
    5.0
    Mountain P.O.Boxes have a lot of nuance to them. The staff here does a great job with a difficult scenario. Always make sure you have both physical address and P.O. Box!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.