Staples

3.6
205 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Cupertino, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
20830 Stevens Creek Blvd, Cupertino, CA
95014, United States

Hours

Reviews

3.6
205 reviews
5 stars
95
4 stars
39
3 stars
15
2 stars
11
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Kyle and Shwetha for their exceptional service.

Service Efficiency

Customers expressed frustration with slow service, particularly during busy times, and noted a lack of staff leading to long wait times for transactions and Amazon returns.

Store Organization

The store was frequently described as clean, well-organized, and well-stocked, making it easy for customers to find what they needed.

Customer Service Issues

Several reviews mentioned poor customer service experiences, including rude interactions and unhelpful responses from staff, particularly in the print and returns departments.

Online Order Problems

Customers reported issues with online orders, including inaccurate inventory information and delays in order fulfillment.
  • TS
    Terri S
    Dec 19, 2025
    4.0
    Nice, clean store. Associates were all very helpful. Sorry to be seeing this location closing in January due to land being sold for housing development.
  • VL
    Vincent Li
    Dec 9, 2025
    5.0
    Staff is friendly, Kyle in printing is absolutely killing it. Kyle is my go-to print guy, he's always helpful, chill, and resourceful in helping me get my printing done. He deserves the best, and he makes me want to keep coming back here.
  • DZ
    Dany Zuniga
    Nov 23, 2025
    5.0
    If u need a copy done this is the place to go!!! The staff was super friendly and helped me with great service!! 10/10 would totally recommend
  • MR
    Manisha Rana
    Nov 17, 2025
    1.0
    I went to Staples to scan my documents and have them combined into one PDF — a service Staples does offer. When I came back the next day to fix a small mistake, Pearl, Kris, and another lady were very rude. They kept insisting it was something Staples “doesn’t do,” even though they had already done it for me before. I asked where the person who normally does this service was, and they said not until Friday. Meanwhile, they wasted my half an hour going back and forth instead of helping. I wasn’t asking for anything free — just a correction on the service I already paid for. The attitude and lack of professionalism made the experience very frustrating.
  • HL
    Hendrick Lee
    Oct 6, 2025
    5.0
    The store is always well organized and the staff here are amazing, especially Karen, who I think is the store manager. Whether I order ahead online or drop in for something, this Staples is always a great experience, and I love the convenient location. Karen and her staff are always helpful and friendly. We have been coming here for years, and we recognize many of the staff from years ago - amazing they've kept a core crew for so long, it's a testament to the store leader. I do feel bad for them when they hit a morning rush of everyone needing everything right at opening (especially if there's a promotion rush), but they seem to manage it all with a smile, a pep in their step, and as efficiently as possible. I'm glad this store is here when we need to pick up school supplies or miscellaneous home office items. Kudos to Karen and the store staff!

Frequently Asked Questions About Staples

What services does Staples in Cupertino offer?

Staples in Cupertino offers printing, shipping, technology, travel, and recycling services, along with design services, passport photos, Amazon returns and pickup.

What are the store hours for Staples in Cupertino?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.