Staples

3.6
203 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Cupertino, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
20830 Stevens Creek Blvd, Cupertino, CA
95014, United States

Hours

Reviews

3.6
203 reviews
5 stars
94
4 stars
38
3 stars
15
2 stars
11
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Karen and Shwetha for their exceptional service.

Staffing Issues

Several reviews highlighted understaffing during busy hours, leading to slow service and long wait times, especially for Amazon returns.

Store Organization

The store is generally well-organized and clean, making it easy for customers to find what they need, although some noted issues with inventory management.

Mixed Experiences with Returns

While some customers had positive experiences with returns, others reported frustration with return policies and service speed, particularly regarding Amazon returns.

Printing Services

Feedback on printing services was mixed; while some praised the quality and speed, others experienced delays and issues with order accuracy.
  • DZ
    Dany Zuniga
    1 day ago
    5.0
    If u need a copy done this is the place to go!!! The staff was super friendly and helped me with great service!! 10/10 would totally recommend
  • MR
    Manisha Rana
    Nov 17, 2025
    1.0
    I went to Staples to scan my documents and have them combined into one PDF — a service Staples does offer. When I came back the next day to fix a small mistake, Pearl, Kris, and another lady were very rude. They kept insisting it was something Staples “doesn’t do,” even though they had already done it for me before. I asked where the person who normally does this service was, and they said not until Friday. Meanwhile, they wasted my half an hour going back and forth instead of helping. I wasn’t asking for anything free — just a correction on the service I already paid for. The attitude and lack of professionalism made the experience very frustrating.
  • JS
    Jason Schaub (Sparky)
    Oct 18, 2025
    1.0
    BEEP BEEP
  • HL
    Hendrick Lee
    Oct 6, 2025
    5.0
    The store is always well organized and the staff here are amazing, especially Karen, who I think is the store manager. Whether I order ahead online or drop in for something, this Staples is always a great experience, and I love the convenient location. Karen and her staff are always helpful and friendly. We have been coming here for years, and we recognize many of the staff from years ago - amazing they've kept a core crew for so long, it's a testament to the store leader. I do feel bad for them when they hit a morning rush of everyone needing everything right at opening (especially if there's a promotion rush), but they seem to manage it all with a smile, a pep in their step, and as efficiently as possible. I'm glad this store is here when we need to pick up school supplies or miscellaneous home office items. Kudos to Karen and the store staff!
  • TW
    Tristen Watkins
    Oct 6, 2025
    5.0
    The associated that helped me went above and beyond to process my return and ensure I got the right product I wanted and the associated points to my account.

Frequently Asked Questions About Staples

What services does Staples in Cupertino offer?

Staples in Cupertino offers printing, shipping, technology, travel, and recycling services, along with design services, passport photos, Amazon returns and pickup.

What are the store hours for Staples in Cupertino?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.