First American Title provides comprehensive title insurance protection and professional settlement services to serve the unique needs of homebuilders and new home transactions. Whether you are closing on a new home, a land purchase, a construction loan, or individual lot sales, First American delivers the industry's best customer experience by providing superior service and technology. Contact First American Title's expert staff to experience the First American difference.
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First American Title Insurance Company - Homebuilder Services
We just closed escrow with First American Title Company in Corona, and I feel compelled to share our experience. Our escrow officer, Delilah Vasquez, was extremely rude, disrespectful, and combative throughout the process—particularly with the buyer’s lender. The only issue seemed to be that the buyer chose his own lender instead of using the builder’s “preferred” lender. That type of pressure feels like redlining and is not only unethical but should be illegal.
Because of the way this escrow was handled, the transaction was unnecessarily delayed. Our buyer was forced to stay in a hotel for five extra days—an expense and stress that could have been avoided if the escrow officer had simply done her job in a timely manner. Balancing a file is basic accounting; it should not have caused this much chaos or hostility.
If I, as an agent, ever told my buyers they had to use a specific lender or else they wouldn’t get the home or credits, I would risk losing my license. Yet, in this case, a large corporation seemed to think it was acceptable to bully and punish buyers for exercising their right to choose their lender. That double standard is disturbing.
I would not recommend working with this office or escrow officer. Professionalism, respect, and efficiency are essential in escrow, and unfortunately, none of those were demonstrated here.
LL
Lily
Apr 4, 2024
1.0
terrible customer service experience
PC
Penelope C
Aug 25, 2023
1.0
Have gone through many many real estate transactions. So I know title companies. And I have never had such a pitiful experience than with this one in Coronado. Apparently Ms. Grumpypants who answers the phone hates her job and anything related to customer service. Sorry, did I interupt your donut break? And it's really sad because I'm sure this isn't what the rest of the office is like. Right?
CH
Cas Hizzle
Mar 2, 2023
1.0
Officer Edmonds is extremely rude. She just flat out hung up on me at the end of our conversation. I expected better customer service.
Frequently Asked Questions About First American Title Insurance Company - Homebuilder Services
What services does First American Title Insurance Company - Homebuilder Services provide?
They offer comprehensive title insurance protection and professional settlement services for homebuilders and new home transactions, including land purchases, construction loans, and individual lot sales.
Where is First American Title Insurance Company - Homebuilder Services located?
The office is located at 1250 Corona Pointe Court, Suite 200, Corona, CA 92879, USA.
What are the business hours of First American Title Insurance Company - Homebuilder Services?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays.
How can I contact First American Title Insurance Company - Homebuilder Services?
You can contact them by phone at +1 951-256-5880 or visit their website at https://www.firstam.com/title/homebuilder/.
What categories or industries is First American Title Insurance Company associated with?
They are categorized under First American, Title Company, and Escrow Service.
Are there any nearby mortgage lenders to First American Title Insurance Company - Homebuilder Services?
Yes, nearby mortgage lenders include loanDepot, Tri Pointe Homes, imortgage, and Fairway Independent Mortgage Corp, which might be useful for clients seeking financing solutions.
Which nearby places can a client visit for insurance services near First American Title?
Nearby insurance agencies include Allstate Insurance and Nationwide Mutual Insurance Company, offering additional insurance options.
Are there real estate professionals near First American Title Insurance Company?
Yes, nearby real estate agents and services include Pardee Homes Inland Empire, Andrea Hove Real Estate, and Alex Garza.
What nearby amenities are available for clients visiting First American Title?
Clients can find food and beverage options at Index Fresh nearby, and for community events or shopping, Victoria Gardens shopping center is also close by.
Does First American Title Insurance Company have a social media presence where I can learn more?
Yes, they have a Facebook page available at https://www.facebook.com/fahomebuilder and a dedicated website for homebuilder services.