About
Telecommunications Service ProviderCell Phone Store
Location
Hours
Reviews
4.7
262 reviews
5 stars
228
4 stars
13
3 stars
4
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Shawn, Nancy, Sarab, and Anshu.
Problem Resolution
Several reviews highlighted the staff's ability to resolve issues efficiently, particularly with billing and phone setup.
Professionalism
Customers frequently noted the professionalism of the staff, with many expressing appreciation for their patience and thoroughness.
Sales Assistance
Customers reported positive experiences with staff helping them find the best plans and deals, often leading to successful phone upgrades.
Mixed Experiences
While many reviews were positive, there were a few mentions of poor customer service experiences, particularly with online support.
- WGWalter Grenkow4 days ago5.0Carl was very helpful and patient! He made sure we were able to send some important photos and documents, and he took his time to teach us how to do it. Thanks again Carl!
- SMsabine Mckenzie6 days ago5.0The service was amazing. Mark helped me more than i can say. He is very pleasant and thourough and clear. Ty so much
- SWSarah Phoebe Worfolk6 days ago5.0Got an upgrade for iPad from Nidhi . The iPad was not letting me swipe or use touchpad. The iPad frozen right before it was to get recent update.
- ESEnglish ScholarNov 11, 20255.0I can’t believe how incredibly helpful and professional Mark and Son are at the Guildord location. I needed help in several areas and they were so patient and knowledgeable. I have moved my entire family to Virgin Plus. I wouldn’t go anywhere else after such amazing service.
- VVVincentNov 7, 20255.0The service experience with Virgin and Public mobile at Guildford Town Centre during their promotional periods was quite positive. The staff were courteous and helpful, making interactions pleasant. The online apps and transaction processes were efficient and user-friendly, enhancing convenience for customers managing their accounts or purchases digitally. The store's location inside Guildford Town Centre added to the ease of access, allowing customers to address any needs or concerns promptly.
Frequently Asked Questions About Virgin Plus
What are the operating hours of Virgin Plus at Guildford Town Centre?
Virgin Plus at Guildford Town Centre is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Where exactly is Virgin Plus located in Guildford Town Centre?
Virgin Plus is located at 10355 152 St, Level 1-K22, in Guildford Town Centre, Surrey, BC, postal code V3R7C1, Canada.
What type of business is Virgin Plus at Guildford Town Centre?
Virgin Plus is a telecommunications service provider and cell phone store.
How can I contact Virgin Plus at Guildford Town Centre by phone?
You can reach Virgin Plus at Guildford Town Centre by calling +1 604-582-9276.
What is the website for Virgin Plus to learn more or shop online?
Virgin Plus's website is https://www.virginplus.ca where you can learn more about their services and shop online.
Is Virgin Plus currently open or closed?
Virgin Plus at Guildford Town Centre is currently open and operational.
Are there other mobile phone stores nearby Virgin Plus at Guildford Town Centre?
Yes, nearby mobile phone stores include Bell, Mobile Klinik, Tbooth Wireless, Rogers, Virgin Mobile Canada, and Freedom Mobile, providing several options for telecommunications services and repairs.
What dining options are available near Virgin Plus within Guildford Town Centre?
Nearby dining options include Cinnzeo Bakery Cafe (Canadian cuisine), Mixylicious (Filipino restaurant and bakery), Thai Express (Thai and Asian cuisine), and Popeyes Louisiana Kitchen (chicken restaurant).
Can I visit fashion and accessory stores near Virgin Plus at Guildford Town Centre?
Yes, several fashion stores are nearby, including ALDO, Suzy Shier, Dynamite, Sirens Fashion, Call It Spring, Garage, and the jewelry store Pandora.
What other services or stores are conveniently located near Virgin Plus in Guildford Town Centre?
Nearby you can find a variety of services such as the Walmart Vision Centre, The Source electronics store, Hallmark gift shop, and Mobile Klinik for phone repair services.