Customers consistently praised the helpfulness, patience, and professionalism of staff members, particularly highlighting individuals like Nidhi, Carl, Shawn, and Sarab.
Product Knowledge
Many reviews noted the staff's extensive knowledge about products and plans, which contributed to positive customer experiences.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to misinformation and unresolved issues, indicating inconsistency in service quality.
Efficiency
Customers appreciated the quick and efficient service, especially in setting up new devices and resolving billing issues.
VG
Vo Giao
2 days ago
5.0
Nidhi is a very good hellper. She is very nice and helpful
LV
Labor Administrativa Vancouver
2 days ago
5.0
Carl Padua was very professional, accurate , and he made calls to looking to fix my complaint and at the end he made success . I’m so happy!! Thank you!!
NW
Nancy Wilson
6 days ago
5.0
Carl was extremely helpful and very polite! He made sure my phone was working and all my data was transferred! And he even offered to stay late to make sure my phone was good and going! Thanks guys! 5 stars
KH
Kidyan Hernández
Jan 2, 2026
5.0
I was attended by a very kind, professional and patient girl Nidhi sHe explained everything to me clearly, solved my doubts and took the necessary time to help me without haste. It's nice to meet people like that, it really makes a difference and leaves a very good impression of Virgin Plus. 100% recommended!
KM
Karan Marwaha
Dec 20, 2025
5.0
Mark and Carl were very helpful, fully explained the plan and benefits. No upselling, just the facts. Setup 5 lines in record time. Great guys to deal with!
What are the operating hours of Virgin Plus at Guildford Town Centre?
Virgin Plus at Guildford Town Centre is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Where exactly is Virgin Plus located in Guildford Town Centre?
Virgin Plus is located at 10355 152 St, Level 1-K22, in Guildford Town Centre, Surrey, BC, postal code V3R7C1, Canada.
What type of business is Virgin Plus at Guildford Town Centre?
Virgin Plus is a telecommunications service provider and cell phone store.
How can I contact Virgin Plus at Guildford Town Centre by phone?
You can reach Virgin Plus at Guildford Town Centre by calling +1 604-582-9276.
What is the website for Virgin Plus to learn more or shop online?
Virgin Plus's website is https://www.virginplus.ca where you can learn more about their services and shop online.
Is Virgin Plus currently open or closed?
Virgin Plus at Guildford Town Centre is currently open and operational.
Are there other mobile phone stores nearby Virgin Plus at Guildford Town Centre?
Yes, nearby mobile phone stores include Bell, Mobile Klinik, Tbooth Wireless, Rogers, Virgin Mobile Canada, and Freedom Mobile, providing several options for telecommunications services and repairs.
What dining options are available near Virgin Plus within Guildford Town Centre?
Nearby dining options include Cinnzeo Bakery Cafe (Canadian cuisine), Mixylicious (Filipino restaurant and bakery), Thai Express (Thai and Asian cuisine), and Popeyes Louisiana Kitchen (chicken restaurant).
Can I visit fashion and accessory stores near Virgin Plus at Guildford Town Centre?
Yes, several fashion stores are nearby, including ALDO, Suzy Shier, Dynamite, Sirens Fashion, Call It Spring, Garage, and the jewelry store Pandora.
What other services or stores are conveniently located near Virgin Plus in Guildford Town Centre?
Nearby you can find a variety of services such as the Walmart Vision Centre, The Source electronics store, Hallmark gift shop, and Mobile Klinik for phone repair services.