Virgin Plus

4.7
356 reviews

About

Telecommunications Service ProviderCell Phone Store

Location

Virgin Plus
2929 Barnet Hwy, Coquitlam, BC
V3B5R5, Canada

Hours

Reviews

4.7
356 reviews
5 stars
316
4 stars
12
3 stars
10
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Vinidu and Tanya, for their exceptional service, patience, and knowledge.

Staff Knowledge

Customers frequently highlighted the staff's expertise in helping them choose the right plans and devices.

Positive Experiences

Numerous reviews reflected a high level of satisfaction with the overall shopping experience, often mentioning a friendly atmosphere.

Service Issues

Some customers reported frustrations with service delays and issues related to billing or device upgrades.

Store Environment

The store was described as busy but well-managed, with staff handling multiple customers effectively.
  • EL
    Eduardo Lopez
    1 day ago
    5.0
    Vinidu , was a very patient and helpful with the setups of my iPhone 16 pro max.. and I am very grateful for that.
  • PC
    Paula Castling
    5 days ago
    5.0
    Many thanks to Isha for her excellent service! I appreciate her patience and expertise!
  • CW
    Cedric Wing
    6 days ago
    5.0
    Vinidu was excellent in reviewing what I had/could do on old plan, which convinced me to upgrade and add data - first time for me. Then Vinidu ran through a demonstration for me.
  • KO
    Kimberly Oviatt
    Nov 15, 2025
    5.0
    I have a health condition that was making it difficult for me to come in- I was waiting on the lavender iPhone to come in because I love that color and need joy in my life. Karen helped me with this and held the phone until I could make it in, he also called me to notify me when it arrived and helped me sort out a phone plan within my budget. The service was wonderful despite the technical issues the staff were navigating during Christmas time. Another mention to Jason for grabbing me a chair as my condition makes it hard to stand for long periods. Thanks so much to the all the staff that helped, you guys were great and the customer service was excellent
  • OL
    Owel Anonuevo (LAG)
    Nov 1, 2025
    5.0
    Hello every one thumbs up to the lady at virgin mobile coquitlam location the lady help us today her name is Vinidu she was great helpful and very patient all the question we ask she answer well keep it up the good work 👏👏👏❤️

Frequently Asked Questions About Virgin Plus

What are the operating hours of Virgin Plus at Coquitlam Centre?

Virgin Plus at Coquitlam Centre is open Monday to Wednesday and Saturday from 10:00 AM to 7:00 PM, Thursday and Friday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Where is Virgin Plus located in Coquitlam?

Virgin Plus is located at Unit 2425, 2929 Barnet Hwy, inside Coquitlam Centre in Coquitlam, BC, V3B5R5, Canada.