GEICO Corporate Office

Reviews

• TM

  Taryn Mayer

  2 days ago
  1.0
  PERMANENTLY CLOSED. This is the wrong location.
• RB

  Randall Behunin

  4 days ago
  1.0
  Geico is terrible. Changing my insurance
• TT

  Tricia “Trish”

  Oct 21, 2025
  1.0
  Dear Lord if I could only give them zero stars. For some reason Geico does not insure rideshare drivers. Because of this I recommend no one use them.
• MM

  MK

  Oct 9, 2025
  1.0
  This building is currently vacant. GEICO moved to a new building years ago down at the Tucson market place
• RR

  Roamingshoes

  Jul 24, 2025
  1.0
  My family spent many trouble-free years paying thousands to Geico for our auto insurance. We will never do so again after they refused to take any accountability for a home policy issue that ultimately cost us $10,000 to repair a roof. Geico was partnered with Hartford then and did the phone intake for their home policies. We hadn't lived in our house long enough to know the roof age so the Geico agent arbitrarily keyed in an unverified "1999" date at the point of sale. A year into the policy, and three weeks before our wind-damaged roof claim, Hartford automatically inserted a clause that reduced our roof payout to about a quarter of replacement costs, based on the roof age as calculated by Geico's "1999" guesswork. Geico twice referred my objection to their "complaint team", which never contacted me directly and quickly parroted what Harford told them. Hardly unbiased due diligence. When I asked to hear the recorded phone call with the original intake agent, Geico stated it no longer existed. I spoke with Geico executives, submitted matters to the BBB, and filed with the state insurance department. At each stage, Geico dodged responsibility. After falsely speculating I provided the "1999" estimation at intake, Geico pushed the notion that I should have noticed it buried in their "business packet" documents. Assuming I had, what actions would I have taken, since I was unaware of the actual roof age? Having never been advised at intake that roof age had consequences, why would the date have concerned me? If I knew, we could have opted for an upgraded or different policy, perhaps with an alternate insurer. Dear Geico: YOUR agents gathered information from potential clients, guided callers through policy options, and essentially set up home policies between customer and another carrier. As paying policyholders, we were entitled to an explanation of the process used by YOUR agent to select a conjectured roof installation date. You refused to provide that, instead deflecting this singular question, which implies you acknowledge the process was flawed. When invited to dispute this, you never responded. Geico agents I've since spoken to on the phone could not give a definitive answer as to how a date is chosen when neither party knows a roof age. YOUR failure to properly document the roof age upfront, or even propose I research it, set in motion a predetermined process with financial repercussions for my family. Trying to shift fault to the client or fall back on your now-divorced partner is despicable. What Hartford later said or did externally is irrelevant to YOUR internal procedure. Had a date of "2000" been randomly entered by YOUR employee rather than "1999", our claim would have been uncontested. I am a senior, this was my first-ever home claim with anyone and the last policy we will arrange with you. Your company earns billions and finances an animated gecko. You had chances to make things right. You should care more for your long-term clients than for furthering the negative stereotype of insurance companies. My family won't forget.

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