Business Details
About
Payroll ServiceTax Preparation ServiceData Processing ServiceHuman Resource ConsultingEmployment Agency
ADP provides Payroll Services, Human Resource Management, Employee Benefits Administration, Talent Management, Tax Compliance, PEO, & BPO solutions for any size employer.
Location
Hours
Reviews
1.8
5 reviews
5 stars
1
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1 star
4
- TRTeresa RitchieSep 19, 20251.0I sign up to use ADP to run my payroll for my business. I sent in all the documents and information in that they require as well as complete all the tasks right away. I get the email saying everything is verified and check my app 30 minutes later they are closing my account for no reason and can not tell me why. Just no. That they have no other information but no. Not only just the no. Pam closed the chat basically cutting off the chat so I could no longer write her a response. This is a huge inconvenience. I'm better off doing my own payroll with a calculator pencil and paper than to waste time turning in the paperwork and filling in all my employees information just for them to turn us down and close my account where I cannot access it anymore. Was it just a trick to get all my employees information just so they can steal identity and close us out so they can get away with it?! That's how I feel about this! So what do I tell my employees? This is crazy.
- CAChandalar Innovative Learning AcademySep 3, 20251.0ADP's customer service leaves much to be desired. The sales team pressures you into choosing their services and then fails to communicate afterwards. We encountered numerous errors on their part during the transition process. There is no assigned customer service representative, and they do not return phone calls. Their focus seems to be more on sales rather than providing quality care for their customers. I do not recommend ADP if you are looking for quality customer service. I regret accruing all the fees and experiencing poor customer support. Additionally, be cautious of Wendy; she is very pushy and disappears after getting your signature. Proceed with caution.
- DCdave ChapmanJun 20, 20251.0Absolutely the worst in every way. You will spend hours trying to get someone on the phone. They’re expensive also. Avoid and find a local payroll company. ADP is not local. You will meet someone locally when you sign up but after the ink dries, that person will vanish and you’ll never see or speak to them again.
- RERick EstesApr 11, 20251.0Very bad customer service would not recommend this to anyone
Frequently Asked Questions About ADP Birmingham
What services does ADP Birmingham provide?
ADP Birmingham offers Payroll Services, Human Resource Management, Employee Benefits Administration, Talent Management, Tax Compliance, PEO, and BPO solutions for any size employer.
What are the business hours of ADP Birmingham?
ADP Birmingham is open Monday through Friday from 8:00 AM to 8:00 PM and is closed on Saturdays and Sundays.
Where is ADP Birmingham located?
ADP Birmingham is located at 2828 Old 280 Court, Vestavia Hills, AL 35243, USA.
How can I contact ADP Birmingham by phone?
You can reach ADP Birmingham at their main phone number +1 800-225-5237 or toll-free at +1 888-871-0155.
Does ADP Birmingham have an online presence on social media?
Yes, ADP Birmingham can be found on Facebook at https://www.facebook.com/100166929149297 and their Twitter handle is @ADP.
Where can I get a free payroll price quote from ADP Birmingham?
You can get a free payroll price quote from ADP Birmingham by visiting http://www.adp.com/solutionbuilder3/solution-builder-form.aspx?cid=local_yxt_featuredmessage.
What nearby insurance agencies are close to ADP Birmingham?
Nearby insurance agencies include Congevity, Farmers Insurance, Russ Richardson Agency Inc., and Nationwide Mutual Insurance Company. These could be helpful for customers interested in insurance services while visiting the area.
Are there any real estate services near ADP Birmingham?
Yes, real estate services near ADP Birmingham include Aaron Mitchell Method Real Estate Advisor, Flat Fee Real Estate, and Flat Fee Real Estate Birmingham, which can assist customers with property needs.
What local places can customers visit near ADP Birmingham for food or coffee?
Customers can visit The Heavenly Donut Company, a nearby donut and coffee shop, for refreshments before or after their appointment at ADP Birmingham.
Are there any legal services near ADP Birmingham?
Nearby legal services include The Callahan Law Firm LLC and Boyd, Fernambucq & Dunn, which offer various legal and probate services that might be useful for business-related needs.