United States Postal Service

3.0
42 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2710 18th St S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2710 18th St S, Birmingham, AL
35209, United States

Hours

Reviews

3.0
42 reviews
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19
  • AC
    Andrew Coats
    Sep 9, 2025
    1.0
    Attendant was incredibly rude to me because I didn’t know how to ship a package. I ended up deciding to take my business to UPS instead because of it.
  • DB
    Dillion Boshell
    Jul 1, 2025
    1.0
    Absolutely the worst customer service I’ve ever experienced. From the moment I walked in, I was treated like I was a problem just for needing help. The staff was extremely rude, dismissive, and clearly didn’t want to assist with what should’ve been a simple shipping request. I left feeling like I had done something wrong just for being there. I won’t be back, and I don’t recommend anyone waste their time here.
  • AP
    Abbey Patrick
    Apr 14, 2025
    1.0
    Just went in to this USPS and arrived at 4:50. There were others there as well and people arriving after me. It clearly says EVERYWHERE (website, door sign, etc) that USPS closes at 5. They locked the doors at 4:50 and refused to help anyone. THE DAY BEFORE TAX DAY!!!!! Keep in mind the employees were still there, they just didn’t want to help. Do better USPS.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.