Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Nafi, Ekam, and Sapinder.
Professionalism
Customers noted the professionalism of the staff, highlighting their ability to explain plans and resolve issues effectively.
Problem Resolution
Several reviews mentioned staff going above and beyond to resolve customer issues, particularly with billing and plan changes.
Product Knowledge
Employees were frequently commended for their extensive knowledge about products and services, helping customers make informed decisions.
Positive Experiences
Overall, customers reported positive experiences at the store, often expressing satisfaction with their purchases and the assistance received.
AW
Amanda Worth
3 days ago
5.0
Had a huge mixup with my phone lines when I upgraded my device. I had so much anxiety about losing my number and I called in after I left and realized my number was different. They told me to come back in and had the entire mix up changed and fixed so quickly for me. Absolutely the biggest reason I visit this virgin mobile kiosk of all places as the staff here is always just so great. every time I need help they are always so knowledgeable and amazing. Huge thank you to the staff for their help!!
JD
Jon Daigle
5 days ago
5.0
The guys were helpful getting, setting up, transferring, and turning in our IPhone 14’s for the 17’s. Buddy just needs to work at putting on screen protectors.
AD
AMAN DUDEJA
Oct 14, 2025
5.0
Chintan helped me to set my new phone.
Sukhleen and Ekam assisted with all my problems and gave me the best advise.
RS
Rasool Saiedi
Oct 14, 2025
5.0
Had a great experience at this location and chintan helped me out a lot
EW
Edward Whiting
Oct 1, 2025
5.0
Ekam was wonderful , always a pleasure to deal with . She’s the main reason we came back for another line. We’ll be back for a 3rd line soon!
What is the address of Virgin Plus at Mill Woods Town Centre?
Virgin Plus is located at 2331 66 St NW, Level 1-K3, Mill Woods Town Centre, Edmonton, AB, T6K4B4, Canada.
What are the opening hours for Virgin Plus at Mill Woods Town Centre?
Virgin Plus is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I contact Virgin Plus at Mill Woods Town Centre?
You can reach Virgin Plus by phone at +1 780-461-0833 or visit their website at https://www.virginplus.ca.
What type of services does Virgin Plus offer at Mill Woods Town Centre?
Virgin Plus is a telecommunications service provider and cell phone store, offering mobile phone plans and devices.
Is Virgin Plus currently open or closed?
Virgin Plus at Mill Woods Town Centre is currently open and operating according to its listed hours.
What nearby mobile phone stores are close to Virgin Plus in Mill Woods Town Centre?
Nearby mobile phone stores include Fido, chatr Mobile, Cellphy, and WOW! mobile boutique, providing additional options for mobile services and devices.
Are there any nearby restaurants or cafes where I can eat before or after visiting Virgin Plus?
Yes, nearby places include Smitty's Restaurant & Lounge, Smitty's, and Tutti Frutti, which offer a variety of dining options near Virgin Plus.
What shopping options are available near Virgin Plus at Mill Woods Town Centre?
Visitors can explore Mill Woods Town Centre shopping center, Edmonton Nerd Sale, MILL WOODS Artisan Collective Market, and Caragari Boutique House near Virgin Plus.
Are there any nearby optical or eyewear stores close to Virgin Plus?
Yes, Hakim Optical and Specsavers Canada are nearby eyewear and optician stores where customers can get optical products and services.
What other services are available near Virgin Plus that customers might find useful?
Nearby services include Western Union for financial services, Mill Woods Library for public resources, and Mill Woods Town Centre Dental Clinic for dental care.