Business Details
About
Hair SalonMassage Spa
As an Aveda concept salon, our mission is to ensure your satisfaction in total relaxation. We strive to ensure that your experience with us exceeds your expectations. We are easily accessible from I-94 at the HWY 50 exit. Gemini is a full-service salon and spa, so you can enjoy a full day of pampering, or schedule with us for your on-going hair, skin and relaxations needs. We continue to evolve with service offerings as our guest’s demand. Gemini Salon and Spa maintains a full offering of Aveda hair, skin and beauty retail products and gift certificates are always available. Consultations with our artists helps to ensure your satisfaction. Walk ins welcome! For appointments, call 262-857-8001.
Location
Hours
Reviews
4.6
423 reviews
5 stars
357
4 stars
27
3 stars
8
2 stars
10
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers reported issues with rude or dismissive staff, particularly at the front desk, leading to negative experiences.
Service Quality
While many customers praised the quality of haircuts and massages, there were notable complaints about inconsistent service and pricing discrepancies.
Atmosphere
The salon's environment received mixed reviews; some found it welcoming and clean, while others described it as unprofessional and cluttered.
Appointment Management
Multiple reviews highlighted problems with appointment scheduling, including cancellations without notice and long wait times.
Staff Expertise
Several customers expressed satisfaction with specific stylists and their skills, but there were also complaints about miscommunication regarding desired services.
- JMJen MoskopfDec 15, 20251.0Very disappointing experience. I scheduled a haircut during my work lunch break. 10 minutes AFTER my scheduled appointment time I was told that my stylist was "running behind" - although the salon was empty. Why not tell me before I arrive or as I walk in the door? The front desk staff was dismissive of this question and seemed to have no concern for my time.
- AZAmanda ZeiNov 20, 20255.0Beautiful place, super clean. Lots of services offered, prices vary based on who you see. Staff is friendly and knowledgeable. They go above and beyond to fit you in and if they can't they get you on a waiting list.
- NRNiamh RahmanAug 31, 20252.0Very disappointing experience. I found this salon near me through a Google search and was impressed by the reasonable prices listed online for a haircut so I called to schedule an appt and specifically confirm price of a cut and style and they confirmed what’s on their website- great. Go to appt, haircut and style goes good (despite the stylist first mixing my service up with another client..) but again, accidents happen, that’s fine. Upon checkout, the receptionist tells me the price and it’s double what I was quoted over the phone and what’s listed on their website. When I ask for the breakdown, she doesn’t even know and has to go back to the stylist to ask. Explains that this stylist is one of the best and so her rate is different ($5 more ..) I’m like so why is it double? This goes on back and forth and the lady can’t even explain the salon’s prices and why there is such a distinct difference on their website, and with who quoted me. She also changes her reasoning for the price multiple times saying because I got a shampoo it was two different services and then when I asked why they would they cut my hair without washing it first she had no explanation. She then rudely said she doesn’t edit the website and I can speak to the manager the following week. I told her that’s ridiculous and I will not be back but she can pass the message along herself. Needless to say I went in excited to find a salon with reasonable prices ($25) and ended up paying double ($60).
- KRKeri RatliffJul 19, 20251.0Didn't even get a hair cut or anything. Instantly was told my appt was canceled as i check in, because their new employee set an appt and wasn't suppose too. Saying they called me, to try to csncel, but i never go a call, or a text, email, nothing.And I asked if there was anyone available today, she said no and nobody would be available until Tuesday. Ans said i should go elsewhere in a bit of a rude tone. Today's Sat. And I set my appt at 9-10am this morning for 2:30. First and last time coming here, wouldn't recommend it to anyone.
- JSJoanna SantiagoJun 2, 20205.0Very pleasant atmosphere, even with everything going on with Covid 19.
Frequently Asked Questions About Gemini Salon & Spa
What services does Gemini Salon & Spa offer?
Gemini Salon & Spa is a full-service salon and spa offering hair, skin, and relaxation services, including Aveda hair and beauty treatments.
Where is Gemini Salon & Spa located?
The salon is located at 7435 117th Avenue, Kenosha, WI 53142, USA.
What are Gemini Salon & Spa's business hours?
Open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
How can I make an appointment at Gemini Salon & Spa?
You can schedule an appointment by calling 262-857-8001. Walk-ins are also welcome.
What payment methods are accepted at Gemini Salon & Spa?
They accept American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are gift certificates available at Gemini Salon & Spa?
Yes, gift certificates are always available for purchase at the salon.
Does Gemini Salon & Spa offer product sales?
Yes, they maintain a full offering of Aveda hair, skin, and beauty retail products.
How can I find Gemini Salon & Spa using major roads?
The salon is easily accessible from I-94 via the HWY 50 exit in Kenosha, WI.
What nearby dining options are available around Gemini Salon & Spa?
Nearby restaurants include Poke Plus Kenosha (Asian cuisine), Dolce Vita Pizza, Mad Rooster Cafe (Middle Eastern), Perkins Restaurant & Bakery, and White Castle (fast food).
Are there any wellness or health-related businesses near Gemini Salon & Spa?
Yes, The Cosmetic Laser Center, Absolute Chiropractic + Wellness, Touch of Peace & Harmony massage, Acupuncture for Everything! LLC, and Wisco Lactation are all nearby for additional health and wellness services.
Where can I grab coffee or snacks close to Gemini Salon & Spa?
Dunkin' is a nearby coffee shop and donut place convenient for a quick snack or beverage before or after your visit.