Gemini Salon & Spa

4.6
422 reviews

About

Hair SalonMassage Spa
As an Aveda concept salon, our mission is to ensure your satisfaction in total relaxation. We strive to ensure that your experience with us exceeds your expectations. We are easily accessible from I-94 at the HWY 50 exit. Gemini is a full-service salon and spa, so you can enjoy a full day of pampering, or schedule with us for your on-going hair, skin and relaxations needs. We continue to evolve with service offerings as our guest’s demand. Gemini Salon and Spa maintains a full offering of Aveda hair, skin and beauty retail products and gift certificates are always available. Consultations with our artists helps to ensure your satisfaction. Walk ins welcome! For appointments, call 262-857-8001.

Location

Gemini Salon & Spa
7435 117th Avenue, Kenosha, WI
53142, United States

Hours

Reviews

4.6
422 reviews
5 stars
357
4 stars
27
3 stars
8
2 stars
10
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some found staff friendly and accommodating, while others reported rude interactions and poor handling of appointments.

Pricing Transparency

Customers expressed frustration over discrepancies between quoted prices and final charges, leading to dissatisfaction.

Service Quality

While many praised the quality of haircuts, massages, and facials, there were notable complaints about inconsistent results and unprofessional behavior from some staff.

Atmosphere

The salon's environment received positive feedback for being clean and inviting, though some found it noisy and unprofessional at times.

Staff Expertise

Several customers highlighted the skill and attentiveness of specific stylists and therapists, indicating a strong talent pool within the salon.
  • AZ
    Amanda Zei
    3 days ago
    5.0
    Beautiful place, super clean. Lots of services offered, prices vary based on who you see. Staff is friendly and knowledgeable. They go above and beyond to fit you in and if they can't they get you on a waiting list.
  • NR
    Niamh Rahman
    Aug 31, 2025
    2.0
    Very disappointing experience. I found this salon near me through a Google search and was impressed by the reasonable prices listed online for a haircut so I called to schedule an appt and specifically confirm price of a cut and style and they confirmed what’s on their website- great. Go to appt, haircut and style goes good (despite the stylist first mixing my service up with another client..) but again, accidents happen, that’s fine. Upon checkout, the receptionist tells me the price and it’s double what I was quoted over the phone and what’s listed on their website. When I ask for the breakdown, she doesn’t even know and has to go back to the stylist to ask. Explains that this stylist is one of the best and so her rate is different ($5 more ..) I’m like so why is it double? This goes on back and forth and the lady can’t even explain the salon’s prices and why there is such a distinct difference on their website, and with who quoted me. She also changes her reasoning for the price multiple times saying because I got a shampoo it was two different services and then when I asked why they would they cut my hair without washing it first she had no explanation. She then rudely said she doesn’t edit the website and I can speak to the manager the following week. I told her that’s ridiculous and I will not be back but she can pass the message along herself. Needless to say I went in excited to find a salon with reasonable prices ($25) and ended up paying double ($60).
  • KR
    Keri Ratliff
    Jul 19, 2025
    1.0
    Didn't even get a hair cut or anything. Instantly was told my appt was canceled as i check in, because their new employee set an appt and wasn't suppose too. Saying they called me, to try to csncel, but i never go a call, or a text, email, nothing.And I asked if there was anyone available today, she said no and nobody would be available until Tuesday. Ans said i should go elsewhere in a bit of a rude tone. Today's Sat. And I set my appt at 9-10am this morning for 2:30. First and last time coming here, wouldn't recommend it to anyone.
  • AM
    Amanda McGovern
    Jul 11, 2025
    1.0
    Went there for my Birthday. Looks nice until you get in the back. Loud and gossipy. Employees look crabby. Very unprofessional. Definitely not a relaxing experience. However, the massage was wonderful as was the facial. So props to them. Made another appointment for a facial, get text reminders. Apparently you can confirm but not cancel. I replied with cancel. I did speak with someone the day prior to the appointment to verbally cancel. When I told her I have tried to cancel through the reminder as well as the link, her reply “ you and I both know you can’t do that”. Actually, no I did not. Regardless, the card on file was charged for 50% of services, as you have to cancel 24 hours in advance. So, definitely will not be back.
  • LA
    Lindsay & James A.
    Jul 11, 2025
    4.0
    Been going here for over a year. It's a decent salon. The lobby is inviting but not large. A fair amount of foot traffic in and out can make the spa experience a bit pedestrian. Prices range from expected to expensive, depending on services.

Frequently Asked Questions About Gemini Salon & Spa

What services does Gemini Salon & Spa offer?

Gemini Salon & Spa is a full-service salon and spa offering hair, skin, and relaxation services, including Aveda hair and beauty treatments.

Where is Gemini Salon & Spa located?

The salon is located at 7435 117th Avenue, Kenosha, WI 53142, USA.