As an Aveda concept salon, our mission is to ensure your satisfaction in total relaxation. We strive to ensure that your experience with us exceeds your expectations. We are easily accessible from I-94 at the HWY 50 exit. Gemini is a full-service salon and spa, so you can enjoy a full day of pampering, or schedule with us for your on-going hair, skin and relaxations needs. We continue to evolve with service offerings as our guest’s demand. Gemini Salon and Spa maintains a full offering of Aveda hair, skin and beauty retail products and gift certificates are always available. Consultations with our artists helps to ensure your satisfaction. Walk ins welcome! For appointments, call 262-857-8001.
Mixed reviews on customer service; some found staff friendly and accommodating, while others reported rude interactions and poor handling of appointments.
Pricing Transparency
Customers expressed frustration over discrepancies between quoted prices and final charges, leading to dissatisfaction.
Service Quality
While many praised the quality of haircuts, massages, and facials, there were notable complaints about inconsistent results and unprofessional behavior from some staff.
Atmosphere
The salon's environment received positive feedback for being clean and inviting, though some found it noisy and unprofessional at times.
Staff Expertise
Several customers highlighted the skill and attentiveness of specific stylists and therapists, indicating a strong talent pool within the salon.
AZ
Amanda Zei
3 days ago
5.0
Beautiful place, super clean. Lots of services offered, prices vary based on who you see. Staff is friendly and knowledgeable. They go above and beyond to fit you in and if they can't they get you on a waiting list.
NR
Niamh Rahman
Aug 31, 2025
2.0
Very disappointing experience. I found this salon near me through a Google search and was impressed by the reasonable prices listed online for a haircut so I called to schedule an appt and specifically confirm price of a cut and style and they confirmed what’s on their website- great. Go to appt, haircut and style goes good (despite the stylist first mixing my service up with another client..) but again, accidents happen, that’s fine. Upon checkout, the receptionist tells me the price and it’s double what I was quoted over the phone and what’s listed on their website. When I ask for the breakdown, she doesn’t even know and has to go back to the stylist to ask. Explains that this stylist is one of the best and so her rate is different ($5 more ..) I’m like so why is it double? This goes on back and forth and the lady can’t even explain the salon’s prices and why there is such a distinct difference on their website, and with who quoted me. She also changes her reasoning for the price multiple times saying because I got a shampoo it was two different services and then when I asked why they would they cut my hair without washing it first she had no explanation. She then rudely said she doesn’t edit the website and I can speak to the manager the following week. I told her that’s ridiculous and I will not be back but she can pass the message along herself. Needless to say I went in excited to find a salon with reasonable prices ($25) and ended up paying double ($60).
KR
Keri Ratliff
Jul 19, 2025
1.0
Didn't even get a hair cut or anything. Instantly was told my appt was canceled as i check in, because their new employee set an appt and wasn't suppose too. Saying they called me, to try to csncel, but i never go a call, or a text, email, nothing.And I asked if there was anyone available today, she said no and nobody would be available until Tuesday. Ans said i should go elsewhere in a bit of a rude tone. Today's Sat. And I set my appt at 9-10am this morning for 2:30.
First and last time coming here, wouldn't recommend it to anyone.
AM
Amanda McGovern
Jul 11, 2025
1.0
Went there for my Birthday. Looks nice until you get in the back. Loud and gossipy. Employees look crabby. Very unprofessional. Definitely not a relaxing experience. However, the massage was wonderful as was the facial. So props to them. Made another appointment for a facial, get text reminders. Apparently you can confirm but not cancel. I replied with cancel. I did speak with someone the day prior to the appointment to verbally cancel. When I told her I have tried to cancel through the reminder as well
as the link, her reply “ you and I both know you can’t do that”. Actually, no I did not. Regardless, the card on file was charged for 50% of services, as you have to cancel 24 hours in advance. So, definitely will not be back.
LA
Lindsay & James A.
Jul 11, 2025
4.0
Been going here for over a year.
It's a decent salon.
The lobby is inviting but not large.
A fair amount of foot traffic in and out can make the spa experience a bit pedestrian.
Prices range from expected to expensive, depending on services.
Frequently Asked Questions About Gemini Salon & Spa
What services does Gemini Salon & Spa offer?
Gemini Salon & Spa is a full-service salon and spa offering hair, skin, and relaxation services, including Aveda hair and beauty treatments.
Where is Gemini Salon & Spa located?
The salon is located at 7435 117th Avenue, Kenosha, WI 53142, USA.
What are Gemini Salon & Spa's business hours?
Open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
How can I make an appointment at Gemini Salon & Spa?
You can schedule an appointment by calling 262-857-8001. Walk-ins are also welcome.
What payment methods are accepted at Gemini Salon & Spa?
They accept American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are gift certificates available at Gemini Salon & Spa?
Yes, gift certificates are always available for purchase at the salon.
Does Gemini Salon & Spa offer product sales?
Yes, they maintain a full offering of Aveda hair, skin, and beauty retail products.
How can I find Gemini Salon & Spa using major roads?
The salon is easily accessible from I-94 via the HWY 50 exit in Kenosha, WI.
What nearby dining options are available around Gemini Salon & Spa?
Nearby restaurants include Poke Plus Kenosha (Asian cuisine), Dolce Vita Pizza, Mad Rooster Cafe (Middle Eastern), Perkins Restaurant & Bakery, and White Castle (fast food).
Are there any wellness or health-related businesses near Gemini Salon & Spa?
Yes, The Cosmetic Laser Center, Absolute Chiropractic + Wellness, Touch of Peace & Harmony massage, Acupuncture for Everything! LLC, and Wisco Lactation are all nearby for additional health and wellness services.
Where can I grab coffee or snacks close to Gemini Salon & Spa?
Dunkin' is a nearby coffee shop and donut place convenient for a quick snack or beverage before or after your visit.