Ecco Salon - Fitchburg

4.8
301 reviews

About

Hair Salon

Location

Ecco Salon - Fitchburg
5500 East Cheryl Parkway, Fitchburg, WI
53711, United States

Hours

Reviews

4.8
301 reviews
5 stars
270
4 stars
10
3 stars
7
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Stylist Quality

Many customers praised the skill and attentiveness of various stylists, highlighting their ability to deliver desired results and provide excellent customer service.

Customer Service

While most reviews noted friendly and welcoming staff, some customers reported issues with communication and service quality, particularly regarding appointment management and pricing.

Mixed Experiences

Several customers had positive experiences, but there were also complaints about inconsistent results, particularly with haircuts and color treatments.

Salon Environment

The salon is generally described as clean and pleasant, with a relaxing atmosphere, although some reviews mentioned noise levels.
  • SK
    SueAnn K
    Dec 15, 2025
    5.0
    SaraBeth at Ecco Salon in Fitchburg has been doing my hair for years. I’m fortunate to have her as my stylist and her consistency is unmatched. I always walk out the door feeling confident, and the compliments I receive on my hair I owe to SaraBeth. Thanks to the reception they are patient and welcoming to all. Great place!
  • SW
    Samantha White
    Dec 10, 2025
    3.0
    Got my hair colored a burgundy that I like but wish there would of been more burgundy in the hair and I still have gray in my hair when the main reason for getting my hair done was to get my gray out and the cut was okay I notice some uneven areas. I called but no manger was there so they informed me that I would get a call from her tomorrow 12/11. This was my first time coming here after not getting my hair done and spent almost $300 dollars including hair and color tip and buying hair products. I should of felt estastic with the results but wasn’t.
  • MW
    Melissa Wilkerson
    Oct 31, 2025
    5.0
    I have had 2 salon appts in a week, a color then a cut. Shelly did mine and she was great so nice, informative and the scalp massage is an added extra My cut was just what I wanted! Ty so much!!!
  • JA
    Janet Adolphson
    Aug 5, 2025
    5.0
    Alli did a beautiful job with my color and blow dry. She was very personable and professional. I would highly recommend her.
  • AL
    Aleksandra “Sasha” Lapaeva
    Jul 24, 2025
    5.0
    I had a great experience with Monique and love my new cut!

Frequently Asked Questions About Ecco Salon - Fitchburg

Where is Ecco Salon - Fitchburg located?

Ecco Salon - Fitchburg is located at 5500 East Cheryl Parkway, STE 120, Fitchburg, WI 53711, US.

What are the operating hours of Ecco Salon - Fitchburg?

The salon is open Monday to Thursday from 9:00 AM to 8:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.