Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Richmond, VA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 11607 Midlothian Tpke offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Richmond, VA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
211 reviews
5 stars
134
4 stars
33
3 stars
13
2 stars
5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with haircuts vary significantly, with some praising the skills of specific stylists while others report terrible cuts and unprofessional behavior.
Staff Professionalism
While many customers appreciate friendly and professional staff, there are numerous complaints about rudeness and lack of attention from certain stylists.
Wait Times
Customers frequently express frustration with long wait times and issues with the online check-in system, leading to dissatisfaction.
Overall Satisfaction
The business has a mix of loyal customers who enjoy their services and others who have had negative experiences, indicating inconsistency in service delivery.
Pricing
Many customers find the prices reasonable, especially with promotions, but some feel the quality does not match the cost.
- KTkenneth ToledoNov 27, 20254.0She new exactly what I needed. Very professional.
- HHHeNov 4, 20251.0Lost a customer. Haircut was terrible it should’ve been free. She put no effort , didn’t even clean the hair off me , gave me the worst cut I’ve ever had in my life , and she had the nerve to take a phone call while cutting my hair. Don’t recommend this place.
- JDjoey driscolOct 9, 20255.0Forget that questionable ‘Marcus’ review below! This place is amazing! See for yourself. Both stylists are seasoned pros! Unlike many of the other places with ‘interns.’ I stopped in on a road trip headed to Arizona. Never been here before but thankfully the gal. “Leslie” gave me one of the best cuts I have ever had!! Again; See for yourself. Don’t bother with that stupid review!
- BBBklynBeauty10Oct 3, 20255.0Wonderful. MeMe is an Amazing Barber. Her Fades are on point. She cuts women's hair great as well. MeMe is pleasant and welcoming. She knows her products and gives an amazing shampoo. Her blow drys are awesome. The prices are ala carte but it's worth it. Still under 100 bucks for the works. Go check her out.
- SMSkip MeadeAug 30, 20255.0Hair stylist did a good job! Kind and curious to me.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services are offered at Great Clips in Richmond?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow drying, hair styling like updos, and select salons offer perms.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon where you can simply walk in, or use Online Check-In to add yourself to the waitlist and save time.
How can I use Online Check-In to save time before visiting the salon?
Online Check-In allows you to add your name to the waitlist, see estimated wait times, and receive text alerts when your wait is about 15 minutes, so you can arrive just in time for your haircut.
What payment methods does Great Clips in Richmond accept?
The salon accepts Mastercard and Visa credit cards for payment.
Are Great Clips salons open on weekends and holidays?
Yes, Great Clips in Richmond is open on Saturdays from 9:00 AM to 6:00 PM and Sundays from 10:00 AM to 5:00 PM. They are closed on Thanksgiving Day and Christmas Day. Hours on other holidays may vary, so check with the salon before visiting.
Does Great Clips in Richmond provide hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What nearby places can I visit when I come to Great Clips at Towne Crossing?
Near Great Clips at Towne Crossing, you can visit Bonchon for Korean chicken, Michaels for arts and crafts supplies, or Cricket Wireless for mobile phone needs. These nearby stores make it convenient to combine errands with your salon visit.
Is there a nearby medical facility close to Great Clips if I need health services?
Yes, Foundation Medical Group: Mental Health and Addiction Treatment and Ortho' On Call are nearby medical facilities you can access for mental health or general medical care near Great Clips.
Can I combine a visit to Great Clips with some shopping nearby?
Certainly! Great Clips is near stores like Burlington for men's clothing, Bed Bath & Beyond for home goods, and Mattress Firm for mattresses, making it easy to shop before or after your hair appointment.
How do I check in once I arrive at the Great Clips salon after using Online Check-In?
After arriving, you should check in at the receptionist desk to let the stylists know you have arrived. They will complete your check-in process then.