About
Hair Salon
Location
PR At Partners - Old Town Alexandria
1008 King Street, Old Town Alexandria, VA
22314, United States
Reviews
4.7
195 reviews
5 stars
177
4 stars
4
3 stars
4
2 stars
3
1 star
7
What are people saying?
AI-generated from recent customer reviews
Stylist Expertise
Customers frequently praised specific stylists, particularly Natalie, Gabe, and Eric, for their exceptional skills and attention to detail, especially with curly and vivid hair.
Customer Service
While many reviews highlighted friendly and welcoming staff, some customers reported poor experiences with reception and management, particularly regarding appointment handling and communication.
Atmosphere
The salon is described as having a pleasant and inviting atmosphere, with many clients appreciating the decor and overall vibe.
Cleanliness and Safety
Several reviews noted the salon's cleanliness and adherence to COVID-19 safety protocols, making clients feel safe during their visits.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about specific services not meeting expectations, particularly regarding color results and stylist communication.
- SHSarah HOct 29, 20251.0If you value your time and good customer service, do not go to this salon. They charge you for late appointment cancellations which is totally fair - it’s lost revenue for them. However, if they are running way behind schedule they don’t seem to recognize the negative impact on the customer. I have been a client at PR Partners for over 20 years. I recently switched to a stylist at the old town Alexandria location. I made an appointment for the middle of the work day because that is all that was available. I took vacation time to get to this appointment. I arrived a little early and waited in the reception area. Twenty minutes after my appointment was scheduled to start, I approached the reception desk to ask about the delay. The assistant came to get me. I was seated next to the stylist who was still cutting the previous clients hair. Five minutes later I walked back down to the reception desk. I explained to them that the delay was too long and that I had a meeting that I was afraid I would miss due to the extensive delay. I spent $35 in uber rides to get to and from the appointment only to have to leave because the stylist was so far behind schedule. I emailed them when I got home expressing my disappointment and asked that they contact me to reschedule. I got no response from the email. The following day I called them and asked to speak to the manager and was told she would call me when she returned to the salon in two days. She never called me back. I always give a business the opportunity to make things right before I rate them on Yelp. This place couldn’t even return my phone call or my email. I will not return here. Very disappointing. I hope they learn to improve customer service.
- SNSarah NicholsOct 1, 20255.0Cheap parking lot across the street and Gabe is a wonderful hair stylist'
- SSsarahAug 21, 20255.0I’ve received three curly cuts from Natalie and she is simply the best! She truly cares that you are satisfied with your look and she loves her craft, it definitely shows. She’s very attentive, respects your preferences, and politely brings suggestions forward. Also, I always learn something new from her about hair care! I highly recommend her if you have curly hair/ wavy hair.
- ASAlicia SerratoAug 18, 20253.0Came for a haircut & blow dry due to the high rating. Overall impressions: place was dirty, receptionists were barely friendly, and my stylist was a sweetheart but I’ve never left a salon with my hair looking so dull after a blowout - no volume or shine. On the plus side, they accepted same day appointments.
- SPShruti PandeyJul 3, 20251.0Poor customer service. Called in for consultation and they said they would negotiate the time and cost and all but constantly changed their stance. Please be honest with your customers as there time is also valuable. It was unnecessarily made complicated.
Frequently Asked Questions About PR At Partners - Old Town Alexandria
What type of business is PR At Partners - Old Town Alexandria?
PR At Partners - Old Town Alexandria is a hair salon located in Old Town Alexandria, VA.
Where is PR At Partners - Old Town Alexandria located?
It is located at 1008 King Street, Old Town Alexandria, VA 22314, USA.
How can I contact PR At Partners - Old Town Alexandria?
You can contact them by phone at +1 703-683-6600.
What is the time zone of PR At Partners - Old Town Alexandria?
The salon operates in the America/New_York time zone.
Are there other hair salons near PR At Partners - Old Town Alexandria?
Yes, nearby hair salons include P R Partners Alexandria, Salon Amarti, Drybar, and PR at Partners Old Town itself.
Which nearby places offer spa or massage services near PR At Partners?
Nearby spa and massage options include Queen Nails & Spa, Salon Amarti, DaHy on King, and Inksthetics for tattoo and piercing services.
What options for real estate services are available near PR At Partners?
There are many nearby real estate agents and services such as Stephen Raffaelli Jr., Jamie Test REALTOR, Jeff Jacobs, Jerrise Spencer, Spencer Smith Properties, and more.
Can I find coffee shops near PR At Partners for a break before or after my appointment?
Yes, Killer E.S.P. and ESP Tea and Coffee are nearby coffee shops where you can relax before or after your visit.
What services does PR At Partners - Old Town Alexandria offer?
As a hair salon, they offer various hair care and styling services to their clients.
How might I combine a visit to PR At Partners with other activities in the area?
After your salon visit, you could enjoy a spa treatment at nearby Queen Nails & Spa or Salon Amarti, get a massage at DaHy on King, or grab coffee at ESP Tea and Coffee, all conveniently located near 1008 King Street in Old Town Alexandria.