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Day SpaSpaNail SalonMassage SpaHair Removal ServiceWoodhouse Day Spa
Discover tranquility at Woodhouse Spa Quarry Market, your serene escape in the heart of San Antonio, Texas. Nestled in the Alamo Quarry Market outdoor shopping center, our spa invites you on a journey of rejuvenation amid luxury retailers and enticing dining.
Indulge in signature spa services like the luxurious HydraFacial and Deep Tissue or Tranquil Stone Massages crafted to pamper and revitalize. Upon arrival, the aroma of warm teas envelops you, setting the stage for complete relaxation.
Immerse yourself in the spa experience in our Quiet Room, where a hot tea, signature Woodhouse Mimosa or a glass of wine awaits, creating the perfect interlude between our exceptional spa services.
Woodhouse Quarry Market is always committed to providing an unparalleled experience, ensuring you discover the true essence of tranquility.
Looking for the perfect gift? Share the gift of relaxation with a Spa Gift Card. Let your loved ones customize their ideal spa day, where each service is tailored to their unique needs. Whether celebrating a special occasion or expressing care, our spa gift cards help them uncover a lasting sense of calm.
Experience the Woodhouse way – a commitment to spa service excellence, a haven of relaxation, and a journey towards complete well-being. Discover the unparalleled luxury that awaits you at Woodhouse Quarry Market in San Antonio.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Woodhouse Spa - San Antonio - Quarry
255 East Basse Rd, San Antonio, TX
78209, United States
Hours
Reviews
4.6
625 reviews
5 stars
520
4 stars
34
3 stars
26
2 stars
15
1 star
30
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the staff for being friendly, professional, and attentive, with several specific mentions of excellent massages and treatments.
Atmosphere
The spa's ambiance was frequently described as beautiful, serene, and relaxing, contributing positively to the overall experience.
Inconsistencies
Some reviews highlighted inconsistencies in service quality, particularly regarding the effectiveness of massages and the attention to detail in treatments.
Customer Experience
A few customers reported negative experiences related to service delays, lack of communication, and unsatisfactory responses from staff, impacting their overall satisfaction.
- BCBrandy Crawford1 day ago2.0The spa seemed disorganized at best. We were part of a group but there was little to no communication on booking from the event cordinator. I had to call the day prior to ensure I even had an appointment with my group. When I arrived it was the little things such as no robe in my assigned locker and two left feet sandals. There were other issues also. I would not recommend this location at least.
- DKDavid Keck4 days ago3.0I was disappointed today when I found that my wife and could not use two of the gift massages that I was told my wife had. I called to make appointments and was told my wife had 4 prepaid massages. The gentleman on the phone then he said there were only three. I asked if we could use two of them. He said yes.Today we were told a refund would be given to my wife’s account because the service to be provided was not available any more. We said ok. We presumed that was why there were only three massages. I was then asked if I was ready to check out. I said yes presuming it would only be for the tips I wanted to leave for the massages. I wasn’t presented a bill because the the clerk didn’t know how to handle the credit for the procedure that is no longer available. I was shocked when I received a $275 charge on my credit card. Otherwise, our massages were great.
- KSKseniia SalazarJan 5, 20261.0Definitely not going back. Worst cosmetologist experience in my life. First of she had a rainy nose and was not wearing a mask so I was wondering all the time if it’s gonna drip on my face. Second, they start doing treatment without even looking at your skin!!! The room is DARK and they start putting stuff on your face without even looking at what you might need. I had a cold sore and asked her to go around it and she sure scratched it (terrible pain). “Deep cleaning” means cleaning your nose pores. All my chin black head still right were they used to be before treatment. I came out of the room with leftovers of the mask on my face and she just gave a me a cotton ball “to clean myself”. Also no cream or moisturizer after. I had to use their free sample at the register because my skin was dry and uncomfortable. Massage was good, but they forgot to do hot stones, but sure did not forget to charge me for that. Dressing rooms are full of used robes and slippers and staff don’t even look in there. Very dissatisfied and upset since it was my Xmas gift and I was excited about it.
- MKMadi Kloubec-MooreDec 30, 20252.0Was excited to enjoy a deep tissue massage for 50 mins but when my mother and I got there, staff told us some quick instructions about changing room and to then get shuffled over to the "VIP" area, which all felt rushed and impersonal; no-one told us drinks were waiting on the tray in the 2nd half of th "VIP" area either so they sat there for our entire experience (we enjoyed when we finished). When it was our time to get massages, everything felt so quick and rushed, truly wasnt relaxing or personal. My lady asked if I wanted deep tissue for extra $15, I said yes, was not worth it. At the end of my experience I didnt feel any different than when I walked in. This was not my 1st Spa experience but this was my least favorite one in the past 10y. The "VIP" room was awkward that it included men & women in the same space wearing robes. I also found the snacks in there, tacky.
- RSRose StanfordDec 27, 20253.0I'm new to SA and it was my first visit to your spa. This massage was much overdue. I did not personally book the appointment. However, with the holiday rush and time crunch, it would have been much better if I were sent a reminder to arrive at least 30 mins. prior to my appointment time. No where in all the text and emails was it recommended to arrive early in order to have the full luxury experience of your spa.
Frequently Asked Questions About Woodhouse Spa - San Antonio - Quarry
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
All guests who enter the Treatment Rooms, Quiet Rooms and/or Locker Rooms must be scheduled
to receive treatment(s).
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
Minors (under the age of 18) may only receive Woodhouse Spa services following written parental/legal guardian consent (via signature on the Spa Intake form).
Minors under the age of 18 must have a parent/legal guardian in the treatment room during the
entirety of the performed service(s) and must be accompanied by a parent/legal guardian in all areas of the spa, including but not limited to the Locker Room, Quiet Room, and Retail/Lobby area.
Woodhouse Spa reserves the right to limit and/or prohibit services for minor guests. Woodhouse Spas will not
perform the following for guests under the age of eighteen:
• Body & Bath Body treatments (Vichy and bath treatments, body scrubs, wraps)
• Peel-based skincare services
• Bikini or Brazilian waxes
• Any packages that contain the above-mentioned prohibited service
Woodhouse Spa does not offer massage services to women in the 1st trimester of pregnancy.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What types of spa services does Woodhouse Spa - San Antonio - Quarry offer?
Woodhouse Spa offers signature spa services including HydraFacial Deluxe, Deep Tissue and Tranquil Stone Massages, body treatments, nail services, waxing, and skincare products.
How can I make a reservation at Woodhouse Spa Quarry Market?
Reservations are recommended to be scheduled with as much advance notice as possible to ensure preferred appointment times. Credit cards are required to guarantee bookings, and appointments can be made online through the reservation link.
What is the cancellation policy for spa appointments?
Cancellations or rescheduling require a 24-hour advance notice. Spa packages and treatments over 2 hours require a 48-hour notice. Insufficient notice or no-shows may result in charges up to full service value.
What are the spa arrival guidelines?
Guests should arrive 15 minutes prior to their appointment and new guests 30 minutes early to complete profiles. Late arrivals may reduce service time and full charges apply for missed time.
Are there any age restrictions for services at Woodhouse Spa?
Minors under 18 require written parental consent and must be accompanied by a guardian during services. Certain treatments, such as body wraps and peel-based skincare, are not available for guests under 18. Pregnant women in their first trimester cannot receive massage services.
Which payment methods does Woodhouse Spa accept?
Payments are accepted by cash, Visa, Mastercard, American Express, and Discover. Spa gift cards can be used for products and services but not to purchase other gift cards.
What nearby restaurants can I visit before or after my spa appointment?
Nearby dining options include Freddy's Frozen Custard & Steakburgers, Piatti pizza restaurant, Chili's Grill & Bar, and Green Vegetarian Cuisine, offering a range of casual and healthy dining experiences.
Are there other beauty and wellness services near Woodhouse Spa Quarry Market?
Yes, nearby you can find Quarry Nails for nail services, Drybar hair salon, FuzzOff Waxing, Charlotte Tilbury beauty salon, and Ulta Beauty for cosmetics and hair supplies.
Is parking available for customers visiting Woodhouse Spa?
Yes, Woodhouse Spa offers onsite free parking lot access for customer convenience within the Alamo Quarry Market area.
What nearby points of interest are there to explore after a spa visit?
Customers can enjoy shopping and entertainment at Quarry Shopping Mall, browse clothing at Nordstrom Rack or J.Crew, or visit the Alamo Heights Farmers Market for fresh produce.