Business Details
About
Hair SalonBeauty Salon
Great Clips in Houston, TX provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 9774 Katy Frwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Houston, TX!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.6
219 reviews
5 stars
117
4 stars
27
3 stars
13
2 stars
4
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising staff kindness while others reported rude interactions and poor handling of issues.
Haircut Quality
Inconsistent haircut quality; some customers received excellent cuts while others experienced significant dissatisfaction and uneven results.
Online Check-In
Online check-in is convenient but often leads to confusion and issues with wait times and reservations.
Pricing
Customers appreciate the affordable pricing, often highlighting promotions and good value for haircuts.
Staff Experience
Concerns about staff experience and training, with several reviews mentioning unprofessional behavior and lack of skill.
- RBramtin barzinOct 8, 20255.0Good for price
- VAVince AlanizSep 1, 20251.0Checked in online. App said I was 3rd in line. When I got to the store shortly before 3:00 they said they are closed. I told them I checked in online and they said they don’t do anything about that. When I tried to check in at another location it would not let me because I was checked in at this location and I even tried to cancel my check in. The other location stayed open till 5:00. If you are going to close early and have people check in then someone should have called me and said we are closing early. Very poor customer service.
- DYdouah yousefAug 27, 20251.0Called this location the day before I came to ask if they would kindly do a return of an upopened and unused product within 30 days. The very kind lady said a manager would call me back which they did. The manager was also very very kind and said I could return the product no problem tomorrow morning. I arrive the next morning with my baby in tow, and was denied a return because its not from the same location. I don't understand why I would be told I could come and then be denied. The location I originally purchased from is denying my return. What's going on???
- ASAdrian SingerAug 26, 20255.0The nice lady that took the time to cut my grandson's hair really listened to what I wanted. Gave me the results and didn't make me feel like I was asking too much.
- MMMaggieAug 18, 20251.0I took my daughter and the lady that cut her hair did amazing. So i decided to go and have the worst haircut ever. It’s very uneven in the front and back.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are available at Great Clips Village Plaza at Bunker Hill?
Great Clips offers haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, conditioning treatments, hair styling, and perms at select locations.
Do I need to make an appointment to get a haircut at Great Clips?
No appointment is needed; Great Clips is a walk-in salon. However, you can use Online Check-In via the Great Clips app or website to save your spot on the waitlist and reduce your wait time.
How does Online Check-In work at Great Clips?
With Online Check-In, you can add yourself to the waitlist, see estimated wait times, and sign up for ReadyNext text alerts to get notified when your wait time is about 15 minutes, allowing you to arrive just in time for your appointment.
What payment options are accepted at Great Clips in Houston?
Great Clips accepts major credit cards including MasterCard and Visa for payment.
What are the operating hours of Great Clips at 9774 Katy Frwy, Houston, TX?
Great Clips is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Great Clips accessible for customers with disabilities?
Yes, Great Clips has a wheelchair accessible entrance to accommodate customers with disabilities.
Are pets or outdoor services available at Great Clips Village Plaza at Bunker Hill?
No, Great Clips does not provide outdoor services and pets are not mentioned as being allowed.
What nearby restaurants can I visit before or after my haircut at Great Clips?
Nearby restaurants include Chuy's (Tex-Mex), The Egg & I (breakfast and brunch), Olive Garden (Italian), MOD Pizza, and Jimmy John's (fast food subs), all located conveniently around Great Clips for a meal or snack.
Are there wellness and spa services near Great Clips at Village Plaza at Bunker Hill?
Yes, nearby spa options include Bora Bora Pedi-Spa & Nail Salon, Bora Bora Nails Salon and Spa, Skin 101 Medical Spa, and The Modern Halo for additional pampering services.
What health and medical facilities are located near Great Clips Houston?
Nearby health facilities include Clear Dental & Orthodontics, Sacred Heart Emergency Center, enTrust Urgent Care Center Katy Freeway, Sinada Dental, The Joint Chiropractic, and EnTrust Immediate Care for various medical and dental needs.