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Welcome to the Woodhouse Spa, here in Fort Worth, Texas. A day of shopping, dining, and relaxation awaits at West Bend Fort Worth, the destination outdoor specialty retail center where you will find Woodhouse Fort Worth. Upon arrival, a variety of warm and relaxing teas are available to help you slip into a state of complete relaxation or enjoy a complimentary signature Woodhouse Mimosa or glass of wine in our luxurious Quiet Room between services. We can't wait for you to experience the Woodhouse way
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
332 reviews
5 stars
285
4 stars
11
3 stars
7
2 stars
8
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and accommodating, there were instances of poor service at the front desk, leading to frustration.
Treatment Quality
The quality of massages and facials varied significantly; some customers reported exceptional experiences, while others felt treatments were rushed or not tailored to their needs.
Ambiance
The spa's atmosphere was frequently described as calming and beautiful, contributing positively to the overall experience.
Value for Money
Several customers expressed disappointment regarding the pricing relative to the quality of service received, with some feeling that the treatments were overpriced.
Consistency
There were mixed reviews about the consistency of service quality, with some customers noting a decline in their experiences compared to previous visits.
- GBG C Brooks5 days ago5.0Wonderful experience from the time I opened the door to step inside for the very first time. My therapist was excellent and she delivered exactly what I asked for. Will definitely be back soon!
- JRJanet ROct 4, 20254.0At first upon arrival, the front desk girl seemed really inpatient and irritated with us. I understood as we were about 5 minutes late. I was kind of disappointed because I picked this place very carefully and with lots of research for my mom. But at the end, my my mom expressed how very happy she was with the service she didn’t even want to leave! She was so contented that she asked for two glasses of wine! She loved the facial and massage and the products recommended. She said she’d like to come back soon! ☺️ Thank you Natasha for being really patient with us and accommodating. You were kind to someone that was going through a lot and I’m truly grateful to you. Also! Great customer service on your end!
- BABrittany ArmstrongOct 2, 20255.0I used a gift card from my husband and went for a Swedish massage and a facial today… to say it was absolutely amazing is not an understatement. From the sweet ladies at the check in desk, to Lea who did my massage and Amy who did my facial, they were all so great! The spa was so beautiful, clean and relaxing. The quiet room is such a great space to wait, they offered drinks, and a neck warmer to go with the robe and sandals. It was an experience I won’t forget and definitely hope to go back!
- MRMadison RichardsSep 16, 20253.0It was okay. My husband booked me the most expensive I think it was the ultimate massage and facial. I opted to pay $25 for the lunch since I was going to be there for 4 hours. After my massage I was told I was good to go I asked if I was done she told me yes so I went and got dressed confused because it has only been two hours. I went to the front asking to cancel my lunch order since I was finished early they told me no I still have my facial I’m not done so I had to go back and change into a robe and go to my facial. When u finished with that I was all done with my experience so I had my food boxes up to go and it was a single piece of avocado toast got $25 dollars. I thought it would at least come with two pieces of toast. I also didn’t get the chance to enjoy a mimosa when I arrived I had my own coffee I though I would get a break between the massage to eat brunch and drink a mimosa but they had it back to back with me not eating until 1:30 I don’t drink and drive so enjoying one after the facial wasn’t an option. What was supposed to be a relaxing day just felt unorganized and rushed. They also tell you to arrive 15-30 mins early but they don’t open until 9 so you can’t even have that time if you schedule for the first appointment of the day. Won’t be back I for the insane amount of money we spent it was not even close to the best massage experience I’ve had.
- JHJasheia HunterSep 7, 20255.0Dear Woodhouse Spa Fort Worth Team, My fiancé Quinton and I recently visited your spa this past Friday, and I feel compelled to share just how much this experience meant to us. Simply put, it was the best spa day I have ever had—and I say that as someone who has worked in salons and spas throughout my early twenties. Woodhouse exceeded every expectation from the moment we arrived until the moment we left. Brianna deserves the highest praise. She guided me through booking and all my questions beforehand, and once we arrived, she ensured we felt cared for every step of the way. From the warm welcome, the thoughtful handwritten board with our names, handwritten thank you note, complimentary champagne bottle, to the complimentary champagne (that white cranberry peach mimosa is unforgettable!), we felt like valued guests rather than just clients. Every staff member we encountered went above and beyond. Our service providers were not only highly skilled but also genuine and kind—you can feel when someone truly loves what they do, and that passion radiated through each interaction. The services themselves were outstanding, leaving us both relaxed and renewed. The attention to detail within your spa speaks volumes. From robes available in all sizes, heated neck wraps, and restrooms stocked with combs and brushes for every hair type, to the thoughtful snacks of chocolates and trail mix—you’ve thought of everything to make relaxation effortless. It is clear your entire space was designed with care, inclusivity, and guest comfort in mind. This visit was particularly meaningful to us. Quinton and I have faced a tough year filled with unexpected challenges—his Achilles rupture, my severe ankle sprain, his pulmonary embolism, and most recently, the heartbreaking loss of his father to brain cancer. Finding a place where we could truly let go, relax, and feel restored together was a gift we both needed more than words can express. For years, we have driven to Dallas for treatments and spa experiences, but this visit confirmed that home is right here at Woodhouse Fort Worth. You’ve earned not just our loyalty, but our gratitude—we will be lifelong customers. And one more note that meant a lot to me personally: the visible diversity and inclusion within your team and space was so refreshing and uplifting. It made the experience feel even more authentic and welcoming. From the bottom of our hearts, thank you for creating such a beautiful experience for us. We left feeling lighter, cared for, and truly seen. Woodhouse Fort Worth, you do it right. With sincere appreciation, Jasheia & Quinton
Frequently Asked Questions About Woodhouse Spa - Fort Worth
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What are the operating hours of Woodhouse Spa - Fort Worth?
Woodhouse Spa - Fort Worth is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 18:00 PM.
How can I make a reservation at Woodhouse Spa - Fort Worth?
Reservations can be made online through their booking platform or by contacting the spa directly. A credit card is required to guarantee your appointment.
What payment methods are accepted at Woodhouse Spa - Fort Worth?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express. Mobile NFC payments and debit cards are also accepted.
What steps should I take when arriving for my spa appointment?
Arrive 15 minutes early, or 30 minutes for new guests to complete a profile. Spa robes, slippers, private lockers, and beverages are provided for your comfort.
What is the cancellation policy at Woodhouse Spa - Fort Worth?
Cancellations or rescheduling require at least 24 hours' notice, or 48 hours for packages lasting more than 2 hours. No-shows and late cancellations may be charged the full price.
Are there any age restrictions or special requirements for spa services?
Guests of all ages are welcome, but some services may require parental release. Only those receiving services can accompany you to maintain a peaceful environment.
What products are available at Woodhouse Spa - Fort Worth?
The spa offers products from brands like SkinCeuticals, Babor, Farmhouse Fresh, Foreo, Phytomer, Sonoma Lavender, Kneipp, and Dr. Dennis Gross.
Can you recommend dining options near Woodhouse Spa - Fort Worth?
Nearby dining includes HG Sply Co., Van Leeuwen Ice Cream, SusieCakes bakery, and Zaap Kitchen Lao & Thai Street Eats at Westbend for a variety of delicious meals and treats.
What shopping opportunities are nearby Woodhouse Spa - Fort Worth?
Woodhouse Spa is located in the West Bend retail center with close shops including Pax & Parker, Marine Layer, Chacos shoe store, and Johnnie-O men's clothing store.
Are there wellness or fitness options near Woodhouse Spa - Fort Worth?
Yes, CorePower Yoga is nearby for yoga and fitness, and Noyau Wellness Center offers counseling and naturopathic holistic services.