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Day SpaSpaNail SalonMassage SpaHair Removal ServiceWaxing Hair Removal SalonMassage TherapyGift ShopWoodhouse Day Spa
We invite you to indulge at Woodhouse Spa Grandview, situated in the Heart of Grandview within the Southern Station building. We are conveniently located within 7 minutes of Upper Arlington, the Ohio State University campus, and downtown Columbus. Our spa beckons you to embark on a journey of unparalleled relaxation and rejuvenation. At Woodhouse Spa, we take pride in offering a sanctuary where you can escape the hustle and bustle of everyday life. Immerse yourself in the serenity of our spa, where luxury meets wellness. Indulge in our signature services, including unparalleled facial and massage services like the restorative Calming Retreat, designed to elevate your senses and nourish your well-being. Upon entering, you'll be greeted by a soothing ambiance and a warm, inviting atmosphere. Delight in a selection of soothing teas, expresso, cappuccino, wine, or mimosa to enhance your journey to tranquility. As you unwind between treatments, our luxurious Quiet Room awaits, providing a serene space to sip on a glass of champagne or simply savor the tranquility. We look forward to introducing you to the Woodhouse Way, where every detail is crafted to ensure your experience is nothing short of extraordinary. Your journey to serenity begins at Woodhouse Spa Grandview.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Woodhouse Spa - Grandview
827 Goodale Blvd, Grandview Heights, OH
43212, United States
Hours
Reviews
4.7
85 reviews
5 stars
73
4 stars
3
3 stars
4
2 stars
4
1 star1
- TTTaylor2 days ago5.0Evan has hands of gold and I’m literally obsessed with this place. It’s so relaxing and chill and it’s super professional. So many different kinds of treatments also.
- TBTori BeymerDec 16, 20253.0I’ve been to Woodhouse Spa before and specifically picked it to celebrate with my husband on our honeymoon. I chose Woodhouse because of the standard of it being so excellent and the amenities that come with the experience at every location I’ve ever been at. Well, this location is much different. The shampoo and conditioner in the showers felt cheap and made my hair feel like straw- the blowdrier was a cheap version probably from Walmart or something and there are only 2 showers. At any other location I’ve been at they have top of the line products, including Dyson hair driers and Olaplex shampoo and conditioner. I also arrived at 11:20 for our 12pm appointment. We were not taken back until closer to 1pm. They offered us a complimentary add on service of the salt room, which seemed nice but also seemed as if the therapists were running late and they were trying to cover up for that. Then, when booking I booked a couples massage- when checking out I paid for two separate massages even though we were in the same room which also was a much different price. With tip I was charged more than $100 more than I originally thought I would be spending, leaving paying over $350 for two 50 minute massages seems crazy to me. I could have gone somewhere else for half the price and had a similar experience- it’s disappointing considering Woodhouse is known for its excellence and the standard it’s held at. A learning experience, will not attend this location again.
- DFDanielle FyffeDec 15, 20251.0HORRIBLE EXPERIENCE AND CUSTOMER SERVICE. I booked a much needed massage , the 80 minute deep tissue and added cupping. I took the day off from work to have a much needed self care day. I usually go to Panacea but wanted to try Woodhouse. I arrived 45 minutes early, because the email and voicemail said to arrive early to give me time to get in a robe and not cut into my massage time , understandable . I arrive early, do the paperwork , get in a robe and wait in waiting room. My massage was scheduled for 3:30 last Friday. I had been waiting about 35 mins , and the power went out. Five plus minutes later someone finally comes to the waiting room and says the power is out and told me she didn’t know what to do and that she would call her boss. I was then told to get dressed and that they couldn’t do my massage anymore , when my massage time was supposed to have started already. I get that it was a power outage but i had scheduled my whole day around this and wasted my time and money. Days later and still nothing from the manager. No apology, nothing . I was told by the worker that “maybe “ i would get a discount or credit for future massage since I was highly inconvenienced but no, NOTHING. BUT, if I were to cancel within 24 hours i would have fully been charged ! Horrible management here and not what I expected from a “luxury” place. SAD.
- NMNoelle McLureDec 12, 20255.0The staff is always so nice. The only service I have received is a massage, but all of them are wonderful. I leave feeling relaxed and pampered
- ACAmara ChambersDec 5, 20253.0I wouldn't really recommend this place. The massage was relaxing enough, but I didn't feel like the pricing was transparent. I booked a 50+ minute hot stone massage with a scalp massage addon. However, I didn't realize that this wouldn't include any additional time. It just meant that I paid $20 for a tablespoon of oil to be rubbed into my scalp. I also booked the same service for my sister at the same time. She said they asked her what scent she preferred for the oil, and she chose peppermint. Then, they charged an additional $25 for "aromatherapy" while my sister thought that this was just part of the hot oil scalp massage. Both of us were disappointed that the scalp massage didn't include any extra time and that my sister paid twice over for the oil. The checkout was also a bit awkward because the receptionist asked how much we would like to tip. There was no tip screen or way to do this discretely. Massages are a luxury service, and I expect to pay for that. However, I did feel like they could have been more clear that I was paying $20 for 1 tbsp of oil. They also didn't tell my sister that by choosing a scent, she would be charged for aromatherapy. There are definitely places where you can get an equal, if not better, experience for the price. (As a side note, we were asked multiple times if we were celebrating something, even after I said that we were there as self-care after losing a family member earlier in the week. Yikes.)
Frequently Asked Questions About Woodhouse Spa - Grandview
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. The Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Minor Policy
To ensure a serene atmosphere for all our guests, Woodhouse Spa welcomes individuals aged 13 and above. We kindly request that only those receiving services accompany you to the spa. Minors (guests under the age of 18) may only receive Woodhouse Spa services following written parental/legal guardian consent. Woodhouse Spa reserves the right to limit and/or prohibit services for underage guests. Minor guests must be paired with a therapist of the same sex. Guests under the age of 18 must have a parent/legal guardian present during the entirety of the performed service(s). Minor guests must be 16+ to receive Bikini Wax and have a parent or guardian in the room. Minors may not receive Brazilian Wax.
Spa Payments, Gratuity, and Gift Cards
We accept all major credit and debit cards, cash and Woodhouse Spa gift cards. Unfortunately, we are unable to accept checks at this time. Woodhouse gift card contains a value that may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at the time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable but can be converted to spa credit. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
For products that have been opened or partially used, or if returned beyond our 30-day return window, we offer an in-store credit. Clothing items and products that remain unopened or unused, and those returned within the 30-day period, qualify for a refund to the original form of payment.
Parking
Nestled within Grandview Yard, our spa is located at the Southern Station Apartments, with front doors facing Goodale Blvd.
Parking Options:
Retail Parking Lot: Parking is available in the lot behind our building labeled "Retail Parking Only," closest to the Southern Station building. This lot is accessible off Yard Street on Bowman Way.
Public Parking Garage: Additional parking is available in the public parking garage behind Esporta and Massage Envy, located at 800 Bobcat Ave.
Please Note: A brief walk from all parking options is required to reach the spa's entrance.
Nails
We are delighted to offer a luxurious selection of traditional manicures and pedicures. Our guests can choose from a variety of premium polishes to suit their preferences:
CND Vinylux Long Wearing Polish: Enjoy a polished look that lasts with our durable and stylish CND Vinylux range.
CND Shellac Gel Polish: Opt for the long-lasting, high-shine finish of CND Shellac, perfect for those seeking a resilient and glossy manicure. Please note that we do not offer gel polish pedicures.
Dazzle Dry: Elevate your experience with Dazzle Dry, a revolutionary lacquer system that dries completely in just 5 minutes without the need for UV or LED lights. Despite its long-lasting nature, Dazzle Dry polish can be removed easily with regular nail polish remover.
Please note: We are unable to remove SNS/dip and acrylic nails at this time. We apologize for any inconvenience this may cause and appreciate your understanding.
Where is Woodhouse Spa - Grandview located?
Woodhouse Spa - Grandview is located at 827 Goodale Blvd, Grandview Heights, OH 43212 in the Southern Station building.
What are the operating hours of Woodhouse Spa - Grandview?
The spa is open Monday to Wednesday from 9 AM to 7 PM, Thursday to Saturday from 9 AM to 8 PM, and Sunday from 9 AM to 7 PM.
How can I make a reservation at Woodhouse Spa - Grandview?
Reservations can be made online via their booking portal. It's recommended to schedule appointments well in advance to secure preferred times, and a credit card is required to guarantee reservations.
What services does Woodhouse Spa - Grandview offer?
They offer massages, facials including Hydrafacial and Calming Retreat, body treatments, manicures, pedicures, waxing, and sell skincare products and gift cards.
What payment methods are accepted at Woodhouse Spa - Grandview?
They accept major credit cards like American Express, Discover, Mastercard, Visa, as well as cash and Woodhouse Spa gift cards.
What is the policy on spa arrivals and cancellations?
Guests should arrive 15 minutes early; new guests need 30 minutes for their profile. Cancellations require 24-hour notice or 48-hour for packages. Insufficient notice incurs charges up to full service value.
Is parking available at Woodhouse Spa - Grandview?
Yes, parking is available in the retail parking lot behind the Southern Station building and in the public parking garage at 800 Bobcat Avenue. A short walk from parking to the spa entrance is required.
What nearby dining options are available for visitors to Woodhouse Spa - Grandview?
Nearby dining options include JT’s Pizza & Pub, Clean Eatz café, Eddie George's Grille 27, Pastimes Pub at Grandview Yard, Jason's Deli, and Wings Etc., offering sports bar, American, sandwich, and pub-style food.
Are there other spas close to Woodhouse Spa - Grandview?
Yes, Massage Envy - Grandview Yard is a nearby spa offering massages and skin care services, providing additional wellness options in the area.
What local landmarks or places of interest are near Woodhouse Spa - Grandview?
The spa is located in the Southern Station building near landmarks such as Southern Station itself and Grand View of Columbus, which is a historic building and accommodation option.