Business Details
About
Hair SalonBeauty Salon
Great Clips in Wilmington, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5120 S College Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Wilmington, NC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
282 reviews
5 stars
215
4 stars
31
3 stars
8
2 stars
5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customers have mixed experiences with stylists; while many praise Hannah and Joanna for their excellent haircuts, others report dissatisfaction with the results and inconsistency in service.
Customer Service
Feedback indicates a range of customer service experiences, with some stylists being friendly and accommodating, while others are described as rude or unprofessional.
Cleanliness and Atmosphere
The salon is generally noted for being clean and welcoming, contributing positively to the overall customer experience.
Wait Times
Customers appreciate the option to check in online, which helps reduce wait times, although some report longer waits during busy periods.
Pricing
The pricing is considered reasonable, with many customers expressing satisfaction with the value for the quality of haircuts received.
- MMMiles McCall4 days ago5.0Been going to Monkey Jct site for a few years. It's not always perfect but it always looks good. Biggest bummer is that the "smart people" in corporate has decided to close this location. Will I go to another location - probably not. Way to go corporate!!!! Miles
- HHHarry HansenNov 16, 20255.0I’ve been going to this place for the past four years, always had fantastic service and very kind people. Yesterday I had the privilege of talking with Susan. He gave me a fantastic haircut and she informed me that they will be closing the monkey Junction office Friday, I find that very disappointing. I really wish they’d reconsider and keep the place open and continue the fantastic work.
- JAJacob AllenOct 18, 20251.0If i could rate -10 stars I would, I had the worst experience of my life at this place about 3 years ago, lady at the front of was so mean and when I got done with my haircut it was terrible. Just tried taking my 5 year old there and a lady named Joanne ( think it was the same lady a few years back) couldn't handle him crying cause he hates haircuts. RUDE, IMPATIENT, DISCOURTEOUS, INCONSIDRATE. NO WONDER YALL HAVE A 5 minute wait compared to BEAU RIVAGES 40 MIN WAIT and they’re 2 miles apart from one another. Do NOT go here. Trust me.
- YEYarrum ElyodOct 8, 20255.0I always get an excellent cut by Joanna. She takes her time because she is a focused perfectionist and it shows. I always get compliments on the cut, and a lot of them strangers. My hair is not the easiest to cut right but she always has for over 3-4 yrs. We always have an interesting conversation which makes for a unique experience.
- MBMartin BairdOct 6, 20255.0The last two haircuts I've had here are the best I've ever had. The first was from Donna and then today was from Joanna. They also have the best products for a good price.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and grooming services does Great Clips at Monkey Junction Plaza offer?
Great Clips offers haircuts for men, women, kids, and seniors, including bang, neck, and beard trims, shampooing, blow drying, and hair styling such as updos. Some salons also provide perm services upon inquiry.
Can I schedule an appointment at Great Clips or do I need to walk in?
Great Clips operates as a walk-in salon, so no appointment is needed. However, you can save time by using Online Check-In to add yourself to the waitlist before visiting.
How does the Online Check-In system work and how can it save me time?
Online Check-In allows you to view estimated wait times and add yourself to the waitlist online. You can also register for ReadyNext text alerts that notify you when your wait time reaches 15 minutes, so you can arrive just in time for your haircut.
What are the operating hours for Great Clips in Wilmington, NC?
Great Clips is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 8:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
Does Great Clips provide hair coloring services or perms?
Great Clips does not offer hair coloring services. Perms are available at select salons; please call the Wilmington location to check availability.
Are credit cards accepted at this Great Clips salon?
Yes, the Wilmington Great Clips accepts major credit cards including Mastercard and Visa, and also accepts debit cards. Cash is not required.
Is the Great Clips salon wheelchair accessible?
Yes, this Great Clips location has a wheelchair accessible entrance to accommodate all customers.
What nearby restaurants can I visit before or after my haircut at Great Clips?
Near Great Clips at Monkey Junction Plaza, you can enjoy a variety of dining options such as Ming Yao Restaurant (Chinese cuisine), Meet the Greek (Greek food), Indochine Express (Thai and Vietnamese dishes), and El Cerro Grande Mexican Restaurant.
Are there other beauty or nail salons near Great Clips for additional services?
Yes, nearby beauty options include Nails Amour and Amour Nails Spa, both offering nail services and beauty treatments close to Great Clips.
How can local attractions like Monkey Junction - GameStop enhance my visit to Great Clips?
Monkey Junction - GameStop is located nearby, offering entertainment shopping such as video games and arcade activities, which can be a fun stop before or after your haircut at Great Clips.