Business Details
About
Hair SalonBeauty Salon
Great Clips in Charlotte, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 9651 Brookdale Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Charlotte, NC!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
259 reviews
5 stars
197
4 stars
34
3 stars
10
2 stars0
1 star
18
What are people saying?
AI-generated from recent customer reviews
Stylist Performance
Yvette and Melissa received consistent praise for their excellent service and ability to meet customer requests.
Customer Service
Many customers highlighted the friendly and personable nature of the staff, contributing to a welcoming atmosphere.
Mixed Experiences
While most reviews were positive, some customers reported dissatisfaction with specific stylists and experiences, indicating inconsistency in service quality.
Quick Service
Customers appreciated the efficient service and short wait times, often noting the convenience of online check-in.
Professionalism Issues
A few reviews mentioned unprofessional behavior from certain staff members, including rudeness and lack of respect for customer requests.
- DTDick ToenjesOct 31, 20254.0Carli does a consistently good job
- SMScottie MOct 28, 20255.0Yvette is fabulous! Great to talk to and so funny with so many helpful recommendations
- SGShannon GarrisOct 14, 20255.0Very freindly and personable service from Yvette.
- ACAngela CruzOct 14, 20255.0We always go to this location. The last time I went, I took my aunt that is special needs and Yvette did a wonderful job and is courteous and kind. I avoid all other locations because I know I will have a good experience here
- TMTodd MooreOct 14, 20255.0Evette and Melissa are awesome. Ask for one of them when you go.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What services does Great Clips at 9651 Brookdale Dr offer?
Great Clips offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, and styling services. Some salons also offer perms.
Do I need an appointment to get a haircut at Great Clips Brookdale?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save time and add yourself to the waitlist.
What is Online Check-In and how does it work?
Online Check-In lets you see wait times and add your name to the waitlist before arriving. You can also sign up for ReadyNext text alerts that notify you when your wait is about 15 minutes.
What are the Great Clips Brookdale salon hours?
Monday to Friday: 9:00 AM - 7:00 PM, Saturday: 9:00 AM - 6:00 PM, Sunday: 10:00 AM - 5:00 PM.
Does Great Clips Brookdale offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Can I request a specific stylist when using Online Check-In at Great Clips?
No. For safety, stylist schedules aren’t published and cannot be requested online. However, you can request a stylist upon arrival at the salon, but this may increase wait time.
What payment options are accepted at Great Clips Brookdale?
They accept Mastercard and Visa credit cards.
Are there other beauty or health services near Great Clips Brookdale?
Yes, nearby places include Alterna Studio (hair salon), V.H. Nails Spa (nail and beauty salon), University Eye Associates (optometrist), and Soleil Essentials (beauty salon and spa).
What nearby facilities can I visit before or after my haircut at Great Clips Brookdale?
You can visit Starbucks for coffee, Harris Teeter for groceries, or ZENSHI Handcrafted Sushi for dining, all located close to the salon.
Are there fitness centers near Great Clips that I can go to alongside my visit?
Yes, FIIT CLT and CrossFit Axon gyms are nearby, so you can combine your workout with a haircut appointment.