Business Details
About
Hair SalonBeauty Salon
Great Clips in Charlotte, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2728 W Mallard Creek Church Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Charlotte, NC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
404 reviews
5 stars
244
4 stars
67
3 stars
25
2 stars
11
1 star
57
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customers praised several stylists, particularly Heather, Kris, and Angel, for their skills, friendliness, and attention to detail.
Customer Service
Many reviews highlighted the friendly and professional demeanor of the staff, contributing to a positive salon experience.
Inconsistent Experiences
While many customers had great experiences, there were notable complaints about specific stylists providing poor haircuts and unprofessional behavior.
Online Check-In
The online check-in system received positive feedback for reducing wait times and improving the overall customer experience.
Management Issues
Some reviews mentioned dissatisfaction with management, particularly regarding staff training and customer interactions.
- SSSrini SriNov 11, 20251.0I don’t like the haircut. They are simply doing based on the measurements without any style. If you want to look good please don’t go to this store.
- EMEdwin McCoraNov 7, 20255.0Kris cut my daughter and sons hair before our holiday photos tomorrow and she was an absolute pleasure and the haircuts were amazing. I waited till the last minute to get this done and she saved me!
- BBBostonBriNov 2, 20255.0I have gotten 3 haircuts at your Great Clips and just wanted to say that Heather is great at her job. She cut my hair all 3 times and did a really good job every time. She takes her time and does it perfectly. She also has a friendly personality and makes the time go by perfectly. 5 out of 5 stars.
- TBTaylor BayaitOct 24, 20255.0Kris, saved my day! I had the worst experience at a local barber and I couldn't believe when he said he was done. I was mortified. Walked in early to great clips and Kris was super woman! So personable and kind. She knew exactly the style I wanted and was so quick! My only disappointment is they are moving her to a different location but she is worth the extra drive. #superwoman #thankful4kris
- KIKen IknerOct 23, 20255.0The whole staff has been great. I love the girl(Chris) who cuts my hair. Very friendly and great personality. She rocks..
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services are offered at Great Clips in Charlotte, NC?
Great Clips offers haircuts for men, women, kids, and seniors, including beard trims, bang trims, shampooing, blow drying, and styling. Some locations may offer perms.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist and reduce your wait time.
How does Online Check-In work at Great Clips?
Online Check-In lets you add your name to the waitlist before arriving, view estimated wait times, and receive ReadyNext text alerts when your wait time is 15 minutes, helping you save time.
Can I request a specific stylist when I check in online?
No, specific stylist requests aren’t available through Online Check-In for privacy reasons. However, you can request a stylist in person upon arrival, though it may increase your wait time.
What are the payment options accepted at Great Clips in Charlotte?
Great Clips accepts Mastercard and Visa credit cards as payment options.
What are the operating hours of Great Clips at 2728 W Mallard Creek Church Rd?
Monday to Friday, 9:00 AM to 7:00 PM; Saturday, 9:00 AM to 6:00 PM; Sunday, 11:00 AM to 5:00 PM. Holiday hours vary, including closures on Thanksgiving and Christmas Day.
Are there any nearby places to visit when visiting Great Clips at Cochran Commons?
Yes, nearby attractions include Harris Teeter grocery store, ZENSHI Handcrafted Sushi restaurant, McAlister's Deli, and YMCA Greater Charlotte gym for additional shopping, dining, and fitness options.
Where can I find an ATM near Great Clips at 2728 W Mallard Creek Church Rd?
There are several nearby ATMs including the general ATM, Coinme currency exchange, and First National Bank ATM for your convenience.
Are there other beauty or nail salons near Great Clips in Charlotte?
Yes, nearby salons include My Bella Nail Spa and Nami Nails Spa, providing additional beauty and nail care services close to Great Clips.
What nearby dining options are available in the Cochran Commons area?
Nearby restaurants include ZENSHI Handcrafted Sushi, Jet's Pizza, House Of Leng Chinese restaurant, Farmer's BBQ, American Deli, McAlister's Deli, Cafeccino coffee shop, and Cold Stone Creamery for ice cream.