Many customers praised the therapists for their professionalism and skill, highlighting exceptional massages and facials.
Atmosphere
The spa's cozy environment was appreciated by several guests, although some found it noisy and not relaxing enough.
Owner Interaction
Multiple reviews mentioned negative experiences with the owner, citing issues with communication and customer service.
Pricing Concerns
Some customers expressed dissatisfaction with unexpected charges and felt that certain services were overpriced.
Mixed Experiences
While many enjoyed their treatments, there were several reports of inconsistent service quality and dissatisfaction with specific treatments.
CD
Chris Deluca
Jan 3, 2026
5.0
Five Star!! ⭐️
Great service, amazing therapists, quaint, professional, and personable. Highly recommend.
JT
Joanna Toomey
Nov 25, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ 5-Star Review
We were visiting Asheville from Clearwater Beach, Florida, and we were recommended Illusions Day Spa—now we know why! We truly had such a wonderful experience from start to finish.
Becca and Emily were absolutely fantastic. They took the time to ask about our goals, checked in multiple times to make sure the pressure was perfect, and genuinely cared about creating the best possible massage. I get massages very regularly, and this was honestly one of the best I’ve ever had.
They even squeezed us in during a busy holiday week, which we were so grateful for. It happened to be raining that day, and between the sound of raindrops outside the window and the peaceful music in the spa, the whole experience felt incredibly calm, cozy, and relaxing.
If you’re in Asheville—whether you’re local or just visiting—do yourself a favor and book a massage with Becca and Emily. We left feeling refreshed, rejuvenated, and already talking about coming back! 🌧️✨💆♀️💆♂️
MC
Mika Cagle
Nov 4, 2025
5.0
I have now been to see Crystal 3 times, and she is beyond wonderful. Great at catering to what you need, she is my new massage therapist for sure. Spa is very clean and full of laughter and happy staff/clients. Refreshing everytime I come.
JJ
JM Jacobs
Jan 24, 2021
5.0
My wife and I had the couples massage. 90 minutes later, we’re laughing about how I passed out and went to sleep from being so relaxed. This place is a gem and I will make a point to return every time I am in Asheville.
JN
Jennifer Newby
Dec 14, 2018
5.0
Friendly and accommodating staff. Amazing massage therapists!
Frequently Asked Questions About Illusions Day Spa
What services does Illusions Day Spa offer?
Illusions Day Spa provides skin care, massage, body treatments, hair and nail care services including facials, waxing, eyelash extensions, pregnancy facials, and more.
What are the opening hours of Illusions Day Spa?
Illusions Day Spa is open Tuesday to Saturday from 9:00 AM to 7:00 PM and closed on Mondays and Sundays.
Does Illusions Day Spa offer services for special events or parties?
Yes, parties are available by appointments.
Which brands does Illusions Day Spa use in their treatments?
They use brands such as Bioelements, CHI Products, Glo Skin Beauty, Paul Mitchell, Redken, SkinCeuticals, and Wella.
What payment methods are accepted at Illusions Day Spa?
Payment options include cash, check, Discover, MasterCard, and Visa.
Is Illusions Day Spa accessible to people with disabilities?
Yes, Illusions Day Spa has a wheelchair accessible entrance and restroom, including a unisex restroom.
Can you tell me about other beauty salons near Illusions Day Spa?
Hughes Hair Design, a beauty and hair salon, is located nearby and could complement your spa visit with additional hair services.
Are there any wellness or counseling centers close to Illusions Day Spa?
Yes, All Souls Counseling Center, MC Counseling & Consulting, and Kelley Johnson, Ph.D. Clinical Sexologist are nearby if you're interested in mental health or wellness support along with your spa experience.
What real estate services are available near Illusions Day Spa?
Several real estate agencies such as Appalachian Realty Associates, Jordan Carter Group, and Dwell Realty Group are close by if you're considering real estate needs during your visit.
How can I contact Illusions Day Spa for an appointment or inquiry?
You can reach Illusions Day Spa by phone at +1 828-201-2489 or email illusions.spa.asheville@gmail.com. Visit their website at http://illusions-spa.com/ for more information.