Customers consistently praised the exceptional service provided by staff, highlighting their professionalism and attentiveness.
Relaxing Atmosphere
The spa environment is frequently described as calming and pleasant, contributing to a positive overall experience.
Skilled Staff
Many reviews commend specific staff members for their expertise in various services, including haircuts, massages, and facials.
Mixed Experiences
While most feedback is positive, some customers reported dissatisfaction with specific services or issues with the front desk staff.
SH
Sue Hoyne
3 days ago
5.0
Nicole massaged my scalp, then she washed my hair, cut it and blew it dry while styling it!
MS
Margie Sammons
4 days ago
5.0
Wonderful experience, very friendly, clean and always on time for appointments.
HN
Heather Nadenbush
5 days ago
5.0
I have been going GB for years. The staff is professional and helpful. My appts have always been exactly what I hoped for. Relaxing and feeling renewed. Cassidy is an absolute professional and skilled esthetician. Listens to my concerns and gives helpful recommendations.
EB
Elaine Bidstrup
Dec 28, 2025
5.0
Everyone at Ginger Bay is very friendly and helpful. My stylist understands what I want my short hair to eventually look like.
JL
Julie Loyet
Dec 10, 2025
4.0
The massage itself by Addison was great! My back was in such bad shape due to stress and a lot of standing for long periods of time. It had issues in three places and today I feel good as new. My only complaint was that I used the self-check in kiosk and it seemed like I had to wait around for someone to figure out I was there. They are usually a well oiled machine.
Frequently Asked Questions About Ginger Bay - Kirkwood
What types of pickup and delivery services does Ginger Bay - Kirkwood offer?
Ginger Bay - Kirkwood offers in-store pickup, curbside pickup, and no-contact delivery services.
What are the regular business hours for Ginger Bay - Kirkwood?
The salon is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM.
What are the pickup hours at Ginger Bay - Kirkwood?
Pickup is available Monday and Sunday from 8:30 AM to 3:30 PM, Tuesday to Friday from 8:30 AM to 8:30 PM, and Saturday from 8:30 AM to 4:30 PM.
Which payment options are accepted at Ginger Bay - Kirkwood?
They accept American Express, Apple Pay, cash, Discover, Mastercard, and Visa.
Does Ginger Bay - Kirkwood require appointments for services?
Yes, appointments are required for services at Ginger Bay - Kirkwood.
Is Ginger Bay - Kirkwood accessible for individuals using wheelchairs?
Yes, Ginger Bay - Kirkwood has wheelchair-accessible entrance, parking, and restrooms.
Which beauty brands are available at Ginger Bay - Kirkwood?
They carry brands such as Aveda, Murad, Cosmedix, Mother Earth Pillows, Revitalash, Lanza, and Smashbox Cosmedics.
Where is Ginger Bay - Kirkwood located?
It is located at 437 S. Kirkwood Road, Kirkwood, MO 63122, USA.
What nearby places can I visit before or after my appointment at Ginger Bay - Kirkwood?
Nearby you can find Borello Orthodontics for dental care, Kumon Math and Reading Center for educational services, and Pure Plates restaurant for a meal.
Are there nearby restaurants close to Ginger Bay - Kirkwood to grab a bite?
Yes, you can visit nearby restaurants like Cafe Provencal, Sapore Italian Cafe, and Pure Plates conveniently located near Ginger Bay - Kirkwood.
Can I access other professional services near Ginger Bay - Kirkwood?
Yes, nearby professional services include Edward Jones financial advisors, The Wagner Law Group, and multiple real estate agents like Brandon Bayer Realtor and Elysia Willard - Realtor.