Business Details
About
Day SpaSpaNail SalonMassage SpaHair Removal ServiceWaxing Hair Removal SalonMassage TherapyGift ShopWoodhouse Day Spa
We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home, give us a call or schedule your experience online and see for yourself what sets us apart.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.8
426 reviews
5 stars
375
4 stars
29
3 stars
9
2 stars4
1 star
9
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the staff for being friendly, accommodating, and skilled in their services, leading to a generally positive experience.
Ambiance
The spa's atmosphere was frequently described as relaxing and calming, with many customers appreciating the attention to detail in the decor and amenities.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding service inconsistencies, such as issues with appointment management and dissatisfaction with specific treatments.
Customer Care
Some customers expressed disappointment with the handling of complaints and cancellations, indicating a need for improved customer service responsiveness.
- AWAlexis Weckwerth5 days ago5.0My husband booked me the Swedish deep tissue massage and a pedicure. Both were absolutely amazing! The peaceful quiet room in between my appointments was so relaxing, the large and luxurious locker room was amazing, and both my massage therapist and pedicurist were so sweet. The staff is incredibly accommodating and really takes the time to make you feel welcomed and relaxed! I will definitely be coming back.
- LOLuke OpelJan 6, 20262.0Went here with a gift certificate for a 50 min massage. Massage was OK. 2 stars because as I checked out they charged me $30 because I got deep tissue instead of Swedish. The gift card didnt specify which type of Massage it was for and the staff didnt say there would be an additional charge. A little more transparency would be nice. I wasn't planning on spending $50 for a gift somebody gave me.
- HWHayley WJan 5, 20263.0I had my first experience at Woodhouse on New Year’s Day thanks to a gift card for a facial for Christmas! I was so excited to try somewhere new as I love getting facials. I loved the spa, it smelled amazing and was truly very welcoming and cozy! I was a little bummed because afterwards I realized my esthetician felt a little more sales pitchy than what I usually experience. Every concern I brought up about my skin she just said I needed a hydrafacial and that would help ($300+ service which I don’t doubt is incredible). I think she pitched it 3 times during my service. She asked what I was using in my skincare routine (which I tailor for my rosacea) and she just said “hm.. well you should really use the iS Clinical hyaluronic acid serum we have” and I asked what kinds of ingredients it had that were good for rosacea specifically and she just said “botanicals.” Which wasn’t super educational or informative but she pitched it 3-4 times. I also added the additional $25 gua sha service after seeing videos online and learning of the benefits. She was hardly using any pressure and was just kind of softly running it along the outer parts of my face, so I asked if the pressure mattered less than the movement of the tool and she said “oh it’s more about placement” and continued. I think she used the gua sha for just a couple minutes and it really didn’t feel like it was worth the upgrade, both in time spent and technique. The arm massage during my mask treatment was also very light and didn’t really do much for me. Maybe it was just my esthetician that I didn’t vibe with, but either way it was just kind of an odd experience that didn’t really live up to the Woodhouse hype.
- TCThe Pink CowJan 2, 20263.0I have to share how my parter was treated tonight (1/2/26) She paid $400 in spa services and then was looking at the items for sale in the lobby and the front desk lady (6pm) came up to her and rudely said “Can I help you?” And “look but don’t touch”. After she said she just got a massage the lady apologized but it wasn’t a great way to end the experience. She should be polite to all customers and if that’s how she treats people who are in fact just browsing, she is not helping sales or getting new clientele. We love coming here but might make the drive to the maple grove location instead next time.
- SWS WDec 20, 20251.0Disappointing Experience I chose this spa because my mother is a loyal customer who comes here at least once a month, and my friend booked a massage for me. My first appointment had to be rebooked due to a last-minute, uncontrollable emergency, which I appreciated them accommodating. This time, I arrived earlier than expected and spent over 15 minutes trying to find parking, but couldn’t. With the spa located in a mall and it being days before Christmas, this should be anticipated or clearly communicated ahead of time. Or have designated spots for customers? Despite being willing to rebook and still receive the service, I was charged the full service fee as a “cancellation.” A reasonable cancellation fee is understandable, but charging the full amount feels excessive, lacks empathy, and takes away from the overall experience. It honestly seems like a money grab. I’ll be telling my mom to consider taking her monthly business elsewhere.
Frequently Asked Questions About Woodhouse Spa - Rosedale Center
Spa Reservations & Requirements
Booking Your Spa Experience
Appointments can be conveniently booked online or by calling us directly at (651) 432-0047. If you’re visiting Rosedale Center, we invite you to stop by in person—we’re located on the lower plaza level on the north side, just down from Williams-Sonoma.
To ensure your preferred appointment time, we recommend scheduling your spa experience as far in advance as possible, or at the conclusion of your current visit. Our dedicated team reserves time specifically for each guest; therefore, a credit card is required to secure all reservations.
If you are pregnant and booking a massage, please note that you must be a minimum of 13 weeks along to receive massage services.
For the comfort and safety of all guests, the following minimum age requirements apply:
Nail services: Ages 10 and up
Skincare services: Ages 16 and up
Massage services: Ages 18 and up
All spa experiences are subject to availability. Service offerings and pricing may change without notice. We reserve the right to refuse service to anyone.
Your Arrival Spa Experience
Your Spa Arrival Experience
To begin your spa journey in a calm and relaxed state, we kindly ask that you arrive 15–30 minutes prior to your scheduled appointment time. For first-time guests, we recommend arriving 30 minutes early to allow time to complete your guest profile.
Please note that parking at Rosedale Center can be busy during peak times. We encourage you to allow extra time for parking, with the parking ramp attached to Von Maur often providing a convenient option close to the spa.
Upon arrival, you’ll be provided with a spa robe, slippers, private locker, and complimentary beverages to ensure your comfort before and between services.
A delayed arrival may shorten the time available for your treatment, reducing its effectiveness and your overall experience. Out of respect for all spa guests, services will end at the scheduled time, and the full price of the service will be charged.
If you have any special physical or medical needs—such as pregnancy, allergies, sensitivities, or specific medications—please notify our team prior to your visit so we may accommodate you appropriately.
For your convenience and peace of mind, we recommend leaving valuable items at home, as Woodhouse Spa is not responsible for lost or stolen items.
Reservation Confirmations & Cancellation Policy
As a courtesy, if you have provided an email address or phone number, you will receive a confirmation of your reservation prior to your visit.
Should you need to cancel or reschedule, we kindly request a minimum of 24 hours’ notice for individual services. For spa packages or multiple guests or multiple services lasting more than two hours, we require a minimum of 48 hours’ notice. Cancellations or changes made with insufficient notice may be subject to charges up to the full value of the scheduled services.
All no-show reservations will be assessed the full service value.
Spa Parties are subject to the terms outlined in the group agreement regarding cancellations and changes.
Guest Age & Wellness Policy
We welcome guests aged 10 and older in our nail studio. Facial services are designed for guests 16 and older, and massage services are reserved for those 18 and older. All guests under the age of 18 must have a parental consent form on file before nail or facial services can be provided. Massage services will not be performed on anyone under 18.
For the safety and comfort of all guests, those who are pregnant must be a minimum of 13 weeks along to receive massage services.
If you are feeling unwell or experiencing any symptoms of illness, we kindly ask that you call us as soon as possible to reschedule your appointment. We appreciate your consideration in helping us maintain a healthy environment for guests and staff.
To ensure a peaceful and relaxing spa experience, we also ask that only guests receiving services accompany you to the spa.
Spa Payments, Gratuity & Gift Cards
We accept cash, most major credit cards, and Woodhouse Spa® gift cards as forms of payment. Woodhouse Spa gift cards hold value that may be used to purchase services and retail products at face value. Gift cards may not be used to purchase additional gift cards.
To apply a gift card to your purchase, the physical or electronic gift card must be presented at the time of checkout. Prices may vary by spa location and are subject to change without notice. Gift card redemption is subject to location-specific policies and applicable state regulations. If redeemed at a different Woodhouse Spa location, the card will be honored at its face value.
Gift cards are non-refundable, non-transferable, and cannot be redeemed for cash. Any unused balance will remain on the card for future use. Woodhouse Spa is not responsible for lost, stolen, damaged, or unauthorized use of gift cards. No express or implied warranties apply.
Please note: Series of services are non-refundable, but may be converted to spa credit if needed.
Gratuities are not included in the price of services and are left to the discretion of the guest.
Product Return & Exchange Policy
In keeping with The Woodhouse Vision, purity and quality are at the heart of every skin and body care product we offer. If you are not fully satisfied with a skin or body care product, we are happy to offer an exchange or spa credit for the full value of the product when returned within 30 days of purchase.
For all other retail items, a refund or spa credit will be issued if the item is returned in its original condition within 30 days of purchase. Refunds will be made to the original form of payment or as spa credit at your preference.
Contact Us!
📧 Email: rosedale@woodhousespas.com
📞 Phone: (651) 432-0047
We look forward to assisting you with your spa experience.
Nail Service Guidelines for Guests
At Woodhouse Spa, we are dedicated to providing the most detailed, clean, and pampering nail experience for every guest in our luxe 2-person nail suite. Our nail services are available for both men and women, and for guests aged 10 and older. To help us create a seamless visit, we kindly ask that you review the following guidelines when booking your nail service:
Know Before You Book:
Please let us know if you currently have gel, dip powder, or acrylic on your nails when scheduling your appointment. This ensures we book the correct service and allow the proper time for any necessary removal or application.
We offer 50-minute Gel Manicures and Gel Pedicures that include basic gel removal and reapplication. Please note: these services focus on gel care and are not considered full luxury treatments. For a more luxurious spa experience, we recommend booking one of our signature nail services featuring Dazzle Dry or selecting gel add-ons as needed.
We are unable to remove dip powder or acrylic nails. We kindly ask that any dip or acrylic be removed prior to your appointment, as we specialize in natural nail care.
Online Nail Appointments:
For guests booking nail services online, our team will follow up by phone or text to confirm whether you currently have gel, dip, or acrylic and to ensure the correct service and timing are reserved.
About Dazzle Dry:
We are proud to include Dazzle Dry, a long-lasting, healthy, and eco-friendly nail color, complimentary with all of our nail services. Unlike gel or dip, Dazzle Dry protects nail health, dries quickly, and offers up to two weeks of beautiful wear—all without extra charge. We also offer Gel polish as an add on to our nail services if preferred.
Thank you for helping us create a relaxing, personalized, and flawless nail experience every time you visit. We look forward to welcoming you to our nail studio soon!
What services does Woodhouse Spa - Rosedale Center offer?
Woodhouse Spa offers massages, advanced facials, body treatments, manicures, pedicures, hydrafacials, and skincare products.
How can I book an appointment at Woodhouse Spa - Rosedale Center?
Appointments can be booked online via their reservation website or by calling (651) 432-0047. Walk-ins at the spa's location in Rosedale Center are also welcome.
What is the cancellation policy for spa reservations?
You must provide at least 24 hours' notice for individual service cancellations and 48 hours for spa packages or multiple service appointments to avoid charges.
What are the age requirements for spa services at Woodhouse Spa?
Nail services are available for guests 10 and older, skincare services for those 16 and older, and massage services for guests 18 and older. Pregnant guests must be at least 13 weeks along for massage services.
What payment methods does Woodhouse Spa accept?
They accept cash, major credit cards including American Express, Mastercard, Visa, Discover, and Woodhouse Spa gift cards.
What is the spa's policy on gift cards?
Gift cards are accepted for services and retail products but cannot be used to purchase other gift cards. They are non-refundable and non-transferable.
What are the spa's operating hours?
Open Monday through Saturday from 8:30 AM to 8:00 PM, and Sunday from 8:30 AM to 6:00 PM.
Where is Woodhouse Spa located within Rosedale Center?
The spa is located on the lower plaza level, north side, near Williams-Sonoma, suite 945 at 1595 MN-36, Roseville, MN 55113.
Are there nearby places to eat or relax after a spa visit?
Yes, nearby eateries include Panera Bread, Grand Ole Creamery & Grand Pizzeria, Granite City Food & Brewery, A&W Restaurant, Digby's, Green Mill Restaurant & Bar, and Shake Shack Rosedale Center, perfect for relaxing after your spa experience.
What nearby stores can I visit when coming to Woodhouse Spa?
Nearby retailers include DSW Designer Shoe Warehouse, Urban Outfitters, ALDO, Pandora Jewelry, Ann Taylor, LOFT, and more for a diverse shopping experience at Rosedale Center.