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Welcome to the Woodhouse Spa here in Rochester Hills, Michigan, located in the beautiful Village at Rochester Hills, a charming outdoor shopping center featuring luxury retailers, restaurants, and more. We invite you to enjoy our several Signature spa services only found at our spa, such as Hydrafacial Classic or Deluxe , Meditative Mood Soak or Calming Retreat. Upon entering our 6500 sq. ft. luxury spa, you will be greeted with a warm smile as your journey into relaxation begins. Leave the outside world behind as you slip into a luxurious robe and relax by the fireplace in our Quiet room while you sip a cup of tea. We invite you to come in and experience the Woodhouse difference.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Woodhouse Spa - Rochester Hills
364 North Adams Rd, Rochester Hills, MI
48309, United States
Hours
Reviews
4.7
579 reviews
5 stars
521
4 stars
15
3 stars
10
2 stars
10
1 star
23
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the staff for being friendly, professional, and knowledgeable, enhancing their overall experience.
Relaxing Atmosphere
The spa's calming environment and welcoming ambiance were frequently highlighted, contributing to a soothing experience for guests.
Treatment Effectiveness
Many reviews noted the effectiveness of various treatments, including massages and facials, with specific therapists receiving high recommendations.
Mixed Reception Experience
Some customers reported negative experiences with the front desk staff, indicating a need for improved customer service in this area.
Facility Condition
While the spa was generally described as clean and beautiful, there were mentions of discomfort with some amenities, such as pedicure chairs.
- BTBill Thomas6 days ago5.0From the moment you walk in, great people up front to greet you. Friendly and efficient. Tiff the massage therapist is professional, patient and works magic. Thank You!
- SBSarah BarryNov 13, 20255.0I love this Spa. I’ve been there a few times now, and can’t wait to go back. It’s very relaxing and top notch service!
- CNChandra C. NarayananNov 9, 20255.0Perfect massage. She can figure out which are the tense muscles and work very well on it making it so relaxing. She is an asset to your facility.
- DHDana HayNov 8, 20255.0Finally used my Christmas gift, wow, what a treat! Woodhouse is a beautiful place and I felt pampered and invited from the moment I stepped in the door. I need another visit!
- GLGina LoganNov 2, 20255.0My message therapist name was Judy and she is the absolute truth, she did an amazing job. Hit every spot even the ones I didn’t know I needed messaging. She was very informative with the information as to why some areas were tighter than others. She was truly a blessing. I am so glad to have made her acquaintance!!!!❤️❤️❤️❤️
Frequently Asked Questions About Woodhouse Spa - Rochester Hills
Spa Reservations
If you are using a gift card, please call to book so you can use your gift card instead of credit card as required online.
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. If you wish to reserve using a gift card, please call the spa to book your appointment, do not book online. If you choose to book online, your credit card will be processed for your deposit and the gift card can be used for the balance of the service after your appointment. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 20 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests 12 and older with parental release before the services can be rendered. We require that parents be present in the spa for children ages 12-15. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, Credit Card and Woodhouse Spa Gift Cards. Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards or any spa memberships. Gift card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. Gratuities are not included in the value of the services and are at the discretion of the guest. Customary Gratuity ranges from 18-20%
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase with a receipt. For other retail items returned with receipt, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What signature spa services are offered at Woodhouse Spa - Rochester Hills?
Woodhouse Spa offers signature services including the HydraFacial Classic or Deluxe, Meditative Mood Soak, and Calming Retreat massage.
How do I make a reservation at Woodhouse Spa - Rochester Hills?
To make a reservation, especially if using a gift card, please call directly to book. Credit cards are required to guarantee appointments when booking online. It's recommended to schedule with as much advance notice as possible.
What are the arrival guidelines for my spa appointment?
Guests should arrive 20 minutes prior to their appointment. New guests should allow 30 minutes for profile completion. Late arrivals may reduce treatment time and are charged full price. Spa robes, slippers, private lockers, and beverages are provided.
What is the cancellation policy at Woodhouse Spa - Rochester Hills?
A 24-hour advance notice is required for cancellations or rescheduling. For packages and treatments longer than 2 hours, a 48-hour notice is needed. Insufficient notice may result in full service charges. No-shows are charged full price.
What payment options does Woodhouse Spa - Rochester Hills accept?
Payments are accepted in cash, Visa, Mastercard, Discover, and American Express. Woodhouse Spa Gift Cards are also accepted but cannot be used to purchase other gift cards or memberships.
Are there any age restrictions for spa services?
Guests 12 and older can receive services with parental release. Parents must be present for children ages 12-15. Only guests receiving services are allowed to accompany you for a peaceful environment.
Which skincare brands are available at Woodhouse Spa - Rochester Hills?
The spa carries products from Skin Ceuticals, Babor, IS Clinical, and Farmhouse Fresh.
What are the business hours of Woodhouse Spa - Rochester Hills?
The spa is open Monday and Thursday from 10:00 AM to 8:00 PM, Tuesday, Wednesday, Friday, and Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What popular shopping options are near Woodhouse Spa in the Village at Rochester Hills?
Nearby shopping includes LOFT, Ann Taylor, Eddie Bauer, Soma Intimates, Chico's, Jos. A. Bank, lululemon, TALBOTS, Victoria’s Secret & PINK, Carson’s, and Von Maur Rochester Hills, perfect for visiting before or after your spa experience.
Which dining options are conveniently located near Woodhouse Spa - Rochester Hills?
Customers can enjoy dining at nearby restaurants like Mitchell’s Fish Market, Sea House, Mitchell’s Seafood House, Bravo Italian Kitchen, Guy Fieri’s Flavortown Kitchen, and Mr. Beast Burger.
What wellness and fitness venues are near Woodhouse Spa - Rochester Hills?
Nearby wellness venues include Massage Envy - Rochester Hills and YogaSix Rochester Hills, ideal for complementing your spa day with additional relaxation or fitness.