Many customers praised the exceptional service provided by staff, particularly mentioning specific therapists like Phanada, David, and Kanchala for their skills and attentiveness.
Facilities
The spa's amenities received mixed reviews; while some found them luxurious and well-maintained, others felt the access time to facilities was too limited for the price.
Pricing Concerns
Several reviews highlighted the high prices of treatments, with some customers feeling that the value did not match the cost, particularly regarding additional charges for facility use.
Customer Experience
While many enjoyed their overall experience, a few customers reported negative interactions with staff and issues with service timing, indicating inconsistency in customer care.
AS
Angelica Seoane
Jan 12, 2026
5.0
Phanada did an amazing job with my 90 full body massage. I felt like a new person after our session! She gave me some tips on what areas to stretch more frequently. It was helpful to hear!
LA
Lee Aven
Jan 6, 2026
5.0
I had a Balancing Massage with Erika today that was extraordinary. Erika’s hands were magic. There was a continual flow and glow of energy I could feel from the inside out with a very real spirit guidance coming through. Her touch was gentle yet firm. There was a certain knowing coming through her hands that my body relaxed under. My body felt safe to release bundles and bundles of stored stress. It’s a special gift to receive a massage from Erika.
BF
Brianna Fischer
Jan 3, 2026
5.0
The facility is great with a variety of amenities. Alek and everyone at the reception desk are always very friendly and welcoming. I had a massage from Mecca and he was absolutely phenomenal. I was holding so.much. tension, he did a great job working out all of my knots and stress. He clearly communicated every step in the process as well as made sure I was comfortable. I will be recommending him to anyone in the future.
KB
kara B
Dec 30, 2025
5.0
I had a fantastic experience at the salon and highly recommend Van. I treated myself to a mani/pedi and he did an amazing job, paying attention to every detail. He made me feel totally at ease and was fun to chat with as well. The salon is beautiful and has a very high end relaxing atmosphere.
LW
Lily Wu
Dec 25, 2025
5.0
Absolutely amazing experience. I was so so surprised too, given that I have been to a lot of expensive spas in the Boston area and have only found them mediocre to OK in terms of the actual service. I’ve also been to a lot of hotel spas across Asia and this experience features as one of the best. First of all, everyone was super friendly and accommodating (this is what I expect when they’re charging the prices that they charge). I love the amenities/facilities they give you (you can use them for up to 1 hour only before your scheduled service), which include hot and cold plunge pools, steam room, sauna. Also, my massage therapist, Michael actuallly listened to me when I told him that generally I prefer very firm massage - I want to feel like my muscles are actually being manipulated and not just being touched gently. Thankfully he 100% delivered!
My mom also loved her massage with Kamchala and said she wanted to be able to have another appointment with her, and my brother enjoyed his with Mecca.
This was definitely worth a return and I’m so glad I gave this a chance.
Frequently Asked Questions About The Spa at Encore Boston Harbor
What types of massage services does The Spa at Encore Boston Harbor offer?
The spa offers various massages including Custom Massage, Aromatherapy Massage, Therapeutic Arnica Massage, Prenatal Renewal Massage, Balancing Hot Stone, and Restorative Himalayan Salt Stone, among others.
What are the operating hours for The Spa at Encore Boston Harbor?
The spa is open Monday through Friday from 10:00 AM to 6:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Is The Spa at Encore Boston Harbor wheelchair accessible?
Yes, the spa has a wheelchair accessible entrance, parking, seating, and restrooms.
Where is The Spa at Encore Boston Harbor located?
It is located at 1 Broadway, Everett, MA 02149, USA.
How can I make a reservation at The Spa at Encore Boston Harbor?
Reservations can be made online at https://na.spatime.com/ebh02149/4795634/home.
What payment options are accepted at The Spa at Encore Boston Harbor?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What are some dining options near The Spa at Encore Boston Harbor?
Nearby dining options include Harbor Lounge, Waterfront, Red 8, Shake Shack, Garden Cafe, and The Oyster Bar.
Are there places to shop nearby The Spa at Encore Boston Harbor?
Yes, visitors can shop at Wynn Sports, The Drugstore (a convenience store and souvenir shop), Watches of Switzerland Official (jewelry store), and other retail stores.
What entertainment options are available close to The Spa at Encore Boston Harbor?
Nearby entertainment includes the Encore Boston Harbor casino and hotel, WynnBET Sportsbook for betting, and Night Shift Brewing Kitchen & Tap pub and brewery.
Can I combine a visit to The Spa at Encore Boston Harbor with other wellness or beauty services nearby?
Yes, The Salon at Encore Boston Harbor, which offers day spa, massage, and wellness programs, is located nearby for additional beauty and wellness treatments.