M & M Beauty Supply & Wigs

4.4
673 reviews

About

Beauty Supply StoreWig ShopBarber Supply StoreHair Care Supply Store
Hair Extensions & Wigs

Location

M & M Beauty Supply & Wigs
16 W Lincoln State Rte, Merrillville, IN
46410, United States

Hours

Reviews

4.4
657 reviews
5 stars
436
4 stars
128
3 stars
43
2 stars
19
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were several complaints about rude service and inconsistent policies regarding exchanges and returns.

Pricing Issues

Customers frequently noted that prices were higher than competitors, leading to dissatisfaction, especially regarding price matching and perceived unfair pricing practices.

Product Selection

The store is well-regarded for its extensive selection of beauty products, wigs, and hair care items, which many customers found to be a significant advantage.

Store Experience

Overall, the shopping environment is described as clean, organized, and welcoming, with many customers appreciating the atmosphere and music.
  • TW
    Travieetta Woodley
    Dec 31, 2025
    1.0
    I bought some hair glue. The salesperson had a nasty attitude and sold me a bottle with a craked top with tape wrapped around it. I'm sure he knew what he did. Make sure you make sure all items are sealed when you shop there. When I shop at M&M I spend at leat $100.00 or more. I refuse to shop there again.
  • MM
    Marvin Morris
    Aug 8, 2025
    3.0
    I went here looking for some beard products. Beard oil, conditioner, balm, etc. Compared to Amazon and a few other stores this place is wayyyyyy over priced for those products. One particular beard oil in this store was priced in this store at $12.99. On Amazon same size bottle is priced at $6.99! But they do have a wide range of beauty products for women and men. But I would advise people to compare prices everywhere before you buy.
  • KT
    Kayla Trotter
    Aug 6, 2025
    1.0
    I’ve been shopping at M&M Beauty Supply for years — since they opened. Not just for myself, but for others too. I regularly spend hundreds of dollars here, supporting the business both during their monthly sale days and at full priced days. Recently, I purchased a red hair color during one of their 50% off days. When I got home, the shade was too bright for my liking. It wasn’t a huge difference, but it was enough to feel overwhelmed. So I went back, unopened product and receipt in hand, just looking to swap it for the more toned-down shade. I had already spoken to multiple staff members who told me that as long as the item was untouched and I had the receipt, I could exchange it — no problem. But once I got to the counter, he made it a point to say all sales are final. Then he told me I’d only get a $34 credit and would have to pay the difference to repurchase the same item at full price. All because I bought it on a sale day. I wasn’t trying to return it or ask for a refund. I simply wanted to swap a product for the correct one — something that’s been allowed in the past. Whether this is a new policy or not, I don’t know. But the way it was handled was inconsistent, unprofessional, and honestly disappointing. It’s disheartening to feel like my continued support and significant spending means nothing to this store. Unfortunately, today will be my last day shopping at M&M Beauty Supply. It’s a shame to lose not just one customer, but the several I regularly shop for. I’ll be taking my business elsewhere — to places that value customer loyalty and prioritize fair, honest service.
  • TG
    Tanisha Gipson
    Aug 2, 2025
    5.0
    I was able to find my hair color and developer at this store vs when I purchase from another beauty supply store.
  • GM
    Gloria Maldonado
    Jul 21, 2025
    1.0
    50% Off sale day you can't get the sale on the clearance items you need to subtract the 50% off from the Regular price. Why is there two prices on a product? Dave is really trying to get every last penny if you already marked something down it obviously is reduced to sell. Stop trying to be greedy. Synthetic Wigs are $90 each Extremely Overpriced Hair To Beauty And Kali Beauty Supply Are Cheaper And They Do Not Try To Nickel And Dime You. I am disappointed in this store Dave Lost his integrity in my opinion. The Only Good Thing about his store is that he has a big selection. Other Than That Do Better With Your Prices

Frequently Asked Questions About M & M Beauty Supply & Wigs

What products and services does M & M Beauty Supply & Wigs offer?

M & M Beauty Supply & Wigs specializes in hair extensions and wigs, serving as a beauty supply store, wig shop, barber supply store, and hair care supply store.

Where is M & M Beauty Supply & Wigs located?

It is located at 16 W Lincoln State Route, Merrillville, Indiana, 46410, USA.