Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Customers had mixed experiences with different stylists; George and Sarah received high praise, while others like Lisa and Rebecca faced criticism for their work.
Customer Service
Many reviews highlighted the friendly and accommodating nature of the staff, contributing to a positive atmosphere.
Haircut Quality
While some customers were thrilled with their haircuts, others reported significant dissatisfaction, including uneven cuts and not receiving the requested styles.
Walk-in Policy
Several customers expressed frustration with the walk-in policy, noting that they were turned away despite signs indicating walk-in availability.
Overall Experience
The salon received a mix of positive and negative feedback, with many customers expressing a willingness to return, while others vowed not to return due to poor experiences.
LC
Lisa Casper
4 days ago
5.0
I enjoyed Lisa..I felt very comfortable. I will definitely be back. Great place!
DK
Debbie Kirchgesner
Nov 5, 2025
5.0
I went in a mess and came out so pleased. Lisa did a great job.
JJ
Jcsanford
Oct 16, 2025
5.0
Lisa is a school friend. She did an exceptional job on my red
Natural red head to start and complimented me well.
WS
Wendy Sheets
Oct 15, 2025
1.0
I don't usually post bad reviews but this young lady needs to go back to school. I asked for an inverted bob. Showed her the picture and she said she could do it. She couldn't. The 1st time she cut it all one length. She had to ask another stylist how to do the back. I asked her to keep the front length. Nope she took off about 2 inches before I could stop her. Now it looks more like a pixie. At first I felt sorry for her and gave her a tip but when I got home I realized just how bad this cut is. It's uneven all over!!! I went to cosmetology schools years ago and know this haircut shouldn't have been so difficult. Sooooo disappointed in my cut.
ER
Elizabeth Rees
Oct 14, 2025
5.0
Love, love, love George!!!
I’m absolutely petrified of getting my hair cut, but George made me feel so comfortable. He really listened to my concerns and took the time to understand what I wanted. I walked out with exactly the look I had hoped for—couldn’t be happier! Highly recommend him if you're nervous about a haircut or just want someone who truly listens.
Frequently Asked Questions About Hair Cuttery Color & Haircuts - Springfield
Where is Hair Cuttery Color & Haircuts located in Springfield?
It is located at 1935 E Sangamon Ave, Springfield, IL 62702.
What are the operating hours of Hair Cuttery in Springfield?
The salon is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Can I book an appointment online for Hair Cuttery in Springfield?
Yes, you can schedule an appointment online at www.haircuttery.com or via their app for convenient and seamless booking.
Does Hair Cuttery accept walk-in clients or require appointments?
Hair Cuttery welcomes both appointments and walk-ins, so you can visit without a prior booking if you prefer.
What payment methods are accepted at Hair Cuttery in Springfield?
They accept American Express, Apple Pay, Cash, Discover, MasterCard, and Visa for your convenience.
Is Hair Cuttery accessible for people with disabilities?
Yes, the salon has wheelchair accessible seating and restrooms, ensuring accessibility for all guests.
Are there any nearby dining options near Hair Cuttery in Springfield?
Yes, nearby dining options include Subway for sandwiches, ZENSHI Handcrafted Sushi for sushi, China Star for Chinese cuisine, and Hardee's for fast food.
Where can I do my laundry close to Hair Cuttery?
Sangamon Electrolux Express Coin Laundry, a nearby laundromat, is conveniently close for your laundry needs.
Are there convenient banking options near Hair Cuttery in Springfield?
Yes, multiple banks and ATMs nearby include Clock Tower Community Bank, PNC Bank, Marine Bank, and US Bank ATM.
Can I shop for beauty products near Hair Cuttery?
Yes, Sally Beauty is nearby, offering hair supply and beauty products for your convenience.