Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Customer experiences with stylists vary significantly; some stylists like Makayla, Yanira, and Candice receive high praise for their skills and customer service, while others have been criticized for poor execution and communication.
Customer Service
Many customers appreciate the friendly and welcoming atmosphere of the salon, with several mentioning the staff's attentiveness and professionalism.
Inconsistency
There are reports of inconsistent haircut quality, with some customers receiving excellent results while others leave dissatisfied due to uneven cuts or not receiving what they requested.
Booking Issues
Several customers experienced issues with appointment scheduling, including long wait times and last-minute cancellations.
Overall Satisfaction
While many customers express satisfaction with their haircuts and the overall experience, there are notable complaints about specific stylists and the quality of service.
JO
JV O
Nov 1, 2025
5.0
The wash and conditioner was amazing!
The stylist Jessi at the South Elgin, Illinois location was very personable and professional. After cleaning and stimulating my scalp and hair she provided me with a stylish layered cut and cleaned up loose ends. The final results were amazing! Very satisfying experience and for a great price!
JA
Janet Almanza
Oct 18, 2025
5.0
Loved my hair, Jackie did my hair and listened to all my concerns. She took her time and always ensured that I liked my hair. Easy booking as well. Definitely will be returning.
AU
Annette Ulzii
Oct 6, 2025
2.0
The hairdresser was sweet but she did not do a good job. I asked for long layers, face framing, curtain bangs, and asked for a blowout. I left the salon feeling uneasy. It wasn’t until I came home I saw how AWFUL the haircut was. When she first cut the “long layers” the layers were barely noticeable, microscopic layers, nearly giving me a blunt cut. So I rephrased what I asked for and asked for a butterfly cut. My hair ended up being noticeably uneven with choppy layers. The layers in the back of my head are inches longer than the layers in the front. One side of my head the layers are literally over an inch shorter than the other side. I asked for face framing and curtain bangs. I got nearly a blunt straight cut for my curtain bangs with no blending. So when you look at my hair it’s pieces of hair at my chin and then a gap to the end a of my hair with no blending. I paid for a haircut and blow out but got my hair half dried with the roots still damp. I wish I could go back and not go to this place. The hairdresser had weird energy when I came in but changed her mood right when I sat in her chair. She was fine throughout the haircut, being super chatty and sweet. But she just messed up my hair so badly making me wish I never came here.
KL
Kelly Lauren
Sep 13, 2025
5.0
Yanira is always amazing! She is so nice, understands exactly what I need done, and is so knowledgeable. She has taken my once flat hair to a curly dream. I am so glad I have found someone like her!
WK
William Kremske
Sep 8, 2025
5.0
Janera is great. She is always on time and does a fantastic job on my hair
Frequently Asked Questions About Hair Cuttery Color & Haircuts - South Elgin
What types of hair services does Hair Cuttery Color & Haircuts in South Elgin offer?
Hair Cuttery offers full-service haircuts, color, blow-out, and styling for women, men, and children.
Do I need to book an appointment at Hair Cuttery in South Elgin, or are walk-ins welcome?
Both appointments and walk-ins are welcome at Hair Cuttery; you can book online, via their app, or just walk in.
What are the operating hours for Hair Cuttery Color & Haircuts on Randall Rd in South Elgin?
The salon is open Monday to Friday from 8 AM to 8 PM, Saturday from 8 AM to 7 PM, and Sunday from 9 AM to 6 PM.
Where is Hair Cuttery Color & Haircuts located in South Elgin?
It is located at 345 Randall Rd, South Elgin, IL 60177.
What payment methods are accepted at Hair Cuttery in South Elgin?
They accept American Express, Apple Pay, cash, Discover, Mastercard, and Visa.
Is Hair Cuttery in South Elgin accessible for customers with disabilities?
Yes, the salon has wheelchair accessible seating and restrooms, and free onsite parking is available.
Are there nearby dining options to visit before or after your Hair Cuttery appointment in South Elgin?
Yes, nearby restaurants include Pizza Cucina, Louie Angelo's, ZENSHI Handcrafted Sushi, Randall's Pancake House, and Outback Steakhouse, perfect for a meal before or after your salon visit.
What nearby shops and services can I visit around Hair Cuttery at 345 Randall Rd in South Elgin?
Nearby you can find Miracle-Ear Hearing Aid Center, Liz Cleaners, Victoria Nails, Family Chiropractic, and Jewel-Osco for additional health, beauty, and shopping needs.
Are there convenient ATM and banking services near Hair Cuttery on Randall Rd?
Yes, there are several nearby options including West Suburban Bank, TCF Bank ATM, and The Exchange Network for your banking needs.
Can I easily book my Hair Cuttery appointment using a mobile app?
Yes, Hair Cuttery offers convenient appointment booking through their HC app available on both iOS and Android platforms.