Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists like Diana, Jessica, and Mary for their skills, attention to detail, and ability to deliver desired results.
Customer Service
Overall, the staff was described as friendly and professional, with several customers highlighting positive interactions with their stylists.
Inconsistent Experiences
While many had great experiences, there were notable complaints about poor haircuts and unprofessional behavior from some stylists, leading to dissatisfaction.
Appointment Issues
Several customers reported problems with appointment management, including long waits and being overlooked despite having scheduled appointments.
Value for Money
Some customers felt the pricing was high for the service received, while others found it to be a good value for the quality of work.
JB
jelena b
Nov 1, 2025
5.0
I’ve had horrible experiences in the past with different salons, but Mary completely changed that! She did my mom’s hair and it turned out amazing. Excellent service and such a kind person I highly recommend Mary to everyone! Thank you Mary!!
LW
Laura Widenhoefer
Sep 29, 2025
5.0
Diana is amazing! Everything is always easy and comfortable
MM
mike moran
Sep 21, 2025
5.0
Excellent service and care. Jessica is awesome! Great customer satisfaction care.
AA
Amy
Sep 13, 2025
1.0
Awful
Rip off
Waste of my time
And my poor daughter has awful curls for dance
WE
Wendy Eckard
Sep 13, 2025
5.0
Samantha is a wonderful person and stylist. She has done my hair for years and I would highly recommend her.