Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised individual stylists for their professionalism, skill, and ability to listen to client needs, particularly highlighting Tia, Daniela, and Donna.
Customer Service
While most reviews noted friendly and helpful staff, there were instances of unprofessional behavior and poor customer service, particularly regarding appointment management.
Mixed Experiences
Customers reported a wide range of experiences, from excellent haircuts and color to significant dissatisfaction with results and service, indicating inconsistency in quality.
Cleanliness and Environment
The salon was frequently described as clean and welcoming, contributing positively to the overall customer experience.
Pricing Concerns
Some customers felt that prices were high for the services received, especially in comparison to other salons, leading to mixed feelings about value.
RN
ramya nk
2 days ago
5.0
I had an amazing experience at Hair Cuttery salon today. My stylist Natalie was professional. She listened to what I wanted and gave me great tips on how to care for my hair at home. I am in love with my new haircut.
MP
Megha Patel
Nov 7, 2025
1.0
I would want to gave zero star if I could
I took an appointment at 4:30 I was in the store at 4:35
I know I was late just bcz was trying to make it easier for stylist by washing my babies hair bt she was so rude and very unprofessional
The way she was talking I had to step out without getting any service from her
Hope they don’t do this to any mom who’s running here and there being just 5 minutes late
I don’t really think 5 minutes is a big deal for real
NB
Natalie Barloga
Oct 6, 2025
5.0
Tia is not only super informative on exactly what she’s doing and why, but she is always so friendly and does such amazing work. So much care and quality goes into everything she does. Thank you so much Tia!!
ST
s T
Sep 30, 2025
5.0
Nikki is amazing as always. Wonderful service and my hair looks amazing
GH
Gabriella Herrera
Sep 27, 2025
5.0
Today I went to see Donna for a cut and color. After showing her the picture of what I wanted, she was very upfront and explained that it would take a couple of sessions to achieve the look without damaging my hair. I really respected that too many stylists will just go for it without considering the health of your hair.
Donna took the time to explain everything thoroughly, which made me feel confident and comfortable. For now, I just got a cut, and I absolutely love it! I’ll be back in 4 weeks for color, and I know she’ll get me to my goal while keeping my hair as healthy as possible.
Thank you, Donna you’ve gained a new loyal client!