At Tricoci, we believe in the transformative power of self-care. Our commitment goes beyond the surface; creating an environment of inclusivity and empowerment that embraces the individuality that makes you, you. At Tricoci, we skillfully merge innovation with tradition, resulting in a space where progressive beauty and effective wellness solutions seamlessly coexist. Our mission is to provide more than just products and services – we offer an experience that inspires. It's about acknowledging that authenticity is the true essence of confidence. Follow us on Instagram @Tricoci_Official.
Mixed reviews on service quality, with some customers praising specific stylists while others reported dissatisfaction with their hair results.
Customer Service
Customer service experiences vary; some customers appreciated the friendly staff, while others felt ignored or uncomfortable.
Pricing Issues
Several customers expressed concerns about high prices and unexpected charges, leading to dissatisfaction with perceived value.
Stylist Expertise
While some stylists received high praise for their skills, others were criticized for lack of understanding and execution of requested styles.
Atmosphere
The salon atmosphere is generally described as welcoming and relaxing, contributing positively to customer experiences.
GK
G Kim
1 day ago
5.0
I just had one of the best deep tissue massages I’ve ever experienced. James knew exactly how to apply the perfect amount of pressure firm, effective, but never uncomfortable. He was able to find every tight spot I didn’t even realize I had and worked through the knots. I left feeling lighter, more relaxed, and completely renewed.
The atmosphere was calming, the communication was great, and the care and professionalism were obvious from start to finish. If you’re looking for a truly therapeutic deep tissue massage that delivers real results, I can’t recommend this James enough!
DK
Dolores Kuhn
Nov 11, 2025
5.0
Showed my stylist a photo of the style I wanted, my cut is nothing like it. Hair is uneven, and no shaving of the neck. Upset but didn’t want to tell her for fear of the cut looking worse. Will never go back. On top of that, I paid for cut and blow out. Left with damp hair, no blow out. Disappointed, Tricoci used to mean great.
Thank you for turning things around for me.
KK
Kali Kohn
Nov 11, 2025
1.0
Extremely disappointed with how my hair turned out. After my appointment, my hair was left severely damaged — it feels completely fried and is breaking/falling out. It is extremely dry and brittle. I spent almost $300 on this appointment and was left emotionally distraught when I left I immediately noticed how dry and fragile my hair felt, and now my hair uneven and breaking so badly that I’m afraid to even brush it. I trusted this salon to take care of my hair, and instead I’ve been left devastated and embarrassed by the condition it’s in. My hair damaged to the point that it may take months, if not longer, to recover. It looks absolutely terrible and I am never going back. I am extremely upset, angry and will forever regret making an appointment at this salon and wasted almost 300 for my hair to be destroyed. Save your time and money. Do not recommend at all.
NH
Nuh Huh
Nov 6, 2025
5.0
Michael is amazing at his job and takes the art of massage very seriously- I’ve never been so relaxed in my life. Highly recommend!
MR
Martin Romero
Oct 27, 2025
1.0
Worst cut in my entire life! The cashier knew not to ask for tip. She did offer a redo. I was so upset I asked them to notate and I will call when my hair grows out a little so they can redo & not have to chop all my length off to correct it.
The annoying part…no manager has reached out and of coarse, they don’t send the typical feedback request. Guess that’s what keeps their ranking up. Dissappointing!
Frequently Asked Questions About Tricoci Salon & Spa - Crystal Lake
What are the operating hours of Tricoci Salon & Spa - Crystal Lake?
Tricoci Salon & Spa - Crystal Lake is open Tuesday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on Mondays.
Where is Tricoci Salon & Spa - Crystal Lake located?
The salon is located at 625 Cog Circle, suite a, Crystal Lake, IL, 60014, USA.
What kinds of services does Tricoci Salon & Spa - Crystal Lake offer?
It is a hair and beauty salon providing a combination of progressive beauty and effective wellness solutions focusing on self-care and authenticity.
How can I contact Tricoci Salon & Spa - Crystal Lake?
You can reach them by phone at +1 847-202-1900 or visit their website at https://www.tricoci.com/pages/crystal-lake.
Does Tricoci Salon & Spa - Crystal Lake have a social media presence?
Yes, they are on Instagram (@tricoci), Facebook, Pinterest, and TikTok where they share updates and inspiration.
What nearby coffee shops can I visit before or after my salon appointment?
You can visit Summer Moon Coffee or Tropical Smoothie Cafe, both are nearby and great places to relax with a drink.
Are there nearby entertainment options near Tricoci Salon & Spa - Crystal Lake?
Yes, the Crystal Lake Movie Theatre and Regal Crystal Lake Showplace are nearby, perfect spots to enjoy a movie after your visit.
Where can I find nearby dining options around Tricoci Salon & Spa - Crystal Lake?
Nearby dining includes Culver's for American fast food, Chipotle Mexican Grill for quick Mexican meals, Jameson's Charhouse steakhouse, Jersey Mike’s Subs, and Yumz Gourmet Frozen Yogurt for dessert.
Is there parking available at or near Tricoci Salon & Spa - Crystal Lake?
While parking details are not specified, the location at 625 Cog Circle likely has parking available, and nearby places like the Crystal Lake Movie Theatre also have parking that customers may use.
What is the mission of Tricoci Salon & Spa - Crystal Lake?
Their mission is to provide an experience that inspires self-care, inclusivity, and empowerment by merging innovation with tradition to celebrate individuality and confidence.