Tricoci Salon & Spa - Crystal Lake

4.3
465 reviews

About

Hair SalonBeauty Salon
At Tricoci, we believe in the transformative power of self-care. Our commitment goes beyond the surface; creating an environment of inclusivity and empowerment that embraces the individuality that makes you, you. At Tricoci, we skillfully merge innovation with tradition, resulting in a space where progressive beauty and effective wellness solutions seamlessly coexist. Our mission is to provide more than just products and services – we offer an experience that inspires. It's about acknowledging that authenticity is the true essence of confidence. Follow us on Instagram @Tricoci_Official.

Location

Tricoci Salon & Spa - Crystal Lake
625 Cog Circle, Crystal Lake, IL
60014, United States

Hours

Reviews

4.3
465 reviews
5 stars
347
4 stars
36
3 stars
12
2 stars
23
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some customers praising specific stylists while others reported dissatisfaction with their hair results.

Customer Service

Customer service experiences vary; some customers appreciated the friendly staff, while others felt ignored or uncomfortable.

Pricing Issues

Several customers expressed concerns about high prices and unexpected charges, leading to dissatisfaction with perceived value.

Stylist Expertise

While some stylists received high praise for their skills, others were criticized for lack of understanding and execution of requested styles.

Atmosphere

The salon atmosphere is generally described as welcoming and relaxing, contributing positively to customer experiences.
  • GK
    G Kim
    1 day ago
    5.0
    I just had one of the best deep tissue massages I’ve ever experienced. James knew exactly how to apply the perfect amount of pressure firm, effective, but never uncomfortable. He was able to find every tight spot I didn’t even realize I had and worked through the knots. I left feeling lighter, more relaxed, and completely renewed. The atmosphere was calming, the communication was great, and the care and professionalism were obvious from start to finish. If you’re looking for a truly therapeutic deep tissue massage that delivers real results, I can’t recommend this James enough!
  • DK
    Dolores Kuhn
    Nov 11, 2025
    5.0
    Showed my stylist a photo of the style I wanted, my cut is nothing like it. Hair is uneven, and no shaving of the neck. Upset but didn’t want to tell her for fear of the cut looking worse. Will never go back. On top of that, I paid for cut and blow out. Left with damp hair, no blow out. Disappointed, Tricoci used to mean great. Thank you for turning things around for me.
  • KK
    Kali Kohn
    Nov 11, 2025
    1.0
    Extremely disappointed with how my hair turned out. After my appointment, my hair was left severely damaged — it feels completely fried and is breaking/falling out. It is extremely dry and brittle. I spent almost $300 on this appointment and was left emotionally distraught when I left I immediately noticed how dry and fragile my hair felt, and now my hair uneven and breaking so badly that I’m afraid to even brush it. I trusted this salon to take care of my hair, and instead I’ve been left devastated and embarrassed by the condition it’s in. My hair damaged to the point that it may take months, if not longer, to recover. It looks absolutely terrible and I am never going back. I am extremely upset, angry and will forever regret making an appointment at this salon and wasted almost 300 for my hair to be destroyed. Save your time and money. Do not recommend at all.
  • NH
    Nuh Huh
    Nov 6, 2025
    5.0
    Michael is amazing at his job and takes the art of massage very seriously- I’ve never been so relaxed in my life. Highly recommend!
  • MR
    Martin Romero
    Oct 27, 2025
    1.0
    Worst cut in my entire life! The cashier knew not to ask for tip. She did offer a redo. I was so upset I asked them to notate and I will call when my hair grows out a little so they can redo & not have to chop all my length off to correct it. The annoying part…no manager has reached out and of coarse, they don’t send the typical feedback request. Guess that’s what keeps their ranking up. Dissappointing!

Frequently Asked Questions About Tricoci Salon & Spa - Crystal Lake

What are the operating hours of Tricoci Salon & Spa - Crystal Lake?

Tricoci Salon & Spa - Crystal Lake is open Tuesday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on Mondays.

Where is Tricoci Salon & Spa - Crystal Lake located?

The salon is located at 625 Cog Circle, suite a, Crystal Lake, IL, 60014, USA.