Sen Mei Massage

4.7
211 reviews
Enjoy the experience together.

About

Massage SpaMassage Therapy
Sen Mei Massage Across from KFC Our traditional full body massage in Des Moines, IA includes a combination of different massage therapies like Swedish Massage, Deep Tissue, Sports Massage, Hot Oil Massage at reasonable prices.

Location

Sen Mei Massage
5714 Madison Ave, Des Moines, IA
50310, United States

Hours

Reviews

4.7
211 reviews
5 stars
193
4 stars
5
3 stars
0
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; some customers praised skilled therapists while others reported unprofessional behavior and lack of communication.

Cleanliness

Several customers noted the spa was clean and well-maintained, contributing positively to their experience.

Massage Techniques

Many customers enjoyed the variety of techniques used, particularly hot stones and bamboo, while others felt the massages were inconsistent.

Customer Experience

Positive experiences highlighted friendly staff and relaxing environments, but some customers reported issues with scheduling and communication.

Value for Money

Pricing was generally considered reasonable, with many customers feeling they received good value for the services provided.
  • FB
    fabiola belman
    1 day ago
    5.0
    My husband and I went to get massages and it was a great experience. The staff was very friendly and the massages were very good. We can't wait to go back!
  • JH
    John H
    Nov 14, 2025
    1.0
    I really didnt appreciate the glass on the door only being half covered and how every single time she left the room she left the door open. A female Patron saw me only covered by my boxers and a towel because of her leaving the door wide open, which is completely unacceptable and the reason for the 1 star. You really need to work on ensuring your patrons privacy, the risk your business exposed me to today by exposing me in a state of undress to the rest of your clients is completely unforgivable. I also really did not like the incredibly annoying nonstop *ding dong* "hello welcome" every, single, time someone looked at the door or the loud conversations being held just outside the room i was in or the ladies phone ringing multiple times during the massage.
  • AV
    Amber Vance
    Nov 9, 2025
    5.0
    Very friendly and got us both right in for a massage. They did exactly how much pressure we both needed. We will definitely be going back!
  • KM
    Kyle Michaels
    Oct 11, 2025
    1.0
    Maybe I just came on an off day but I’m really disappointed with the frustrating experience I had here. I was only in town for a few days for work and I was sore from being on my feet all day so I decided I to treat myself and get a 2 hour massage. I called before coming to make sure they had availability and they said yes I could come. They texted me a list of their rates and and I circled the 120 minute combo massage (half foot massage half body massage). When I arrived they told me they weren’t ready and I would need to wait for ten minutes. They took me to my room and they ask me what I want I showed them their price list with what I wanted circled and they said ok $70, and I was like are you sure? For 120 minutes? And she told me yes $70. I handed her a $100 and then she went somewhere and didn’t come back for 20 minutes. Then the massage started, I told her I wanted hard pressure, as hard as she could because I’m really sore, and the massage was pretty good, definitely could have been harder but the technique seemed like she knew what she was doing. Then after 60 minutes she was like ok all done, and I told her no I asked for 120 minutes and then she tells me using her phone to translate that’s he hasn’t had lunch yet and she’s hungry and can only do 60. I told her I specifically asked for 120 minutes and that I would have gone somewhere else if I knew they could only do 60. So she asks if I can wait if she goes and eats something which I thought was very weird but agreed because I didn’t want to leave and find another place for another hour since I was already there. I waited maybe 20 more minutes and she returned. This time she had my change and she says she can do 90 minutes for what I already paid but it would be more for 120 minutes. So I ask her how much for 120 minutes and she starts pouting saying she doesn’t have the energy. We go back and forth for another 15 minutes me trying to explain I specifically showed her on her own list what I wanted or I would’ve gone somewhere else and she keeps talking about the money and my change and it just seemed like she didn’t understand what I was saying at all. She told me I still owed her a tip which I was going to give anyway but it felt like she was just didn’t want to give me my change back. It was really weird. I finally just ended up leaving because I had wasted so much time and it was obvious she had just bait and switched me so she could just give a one hour massage. Also the price list mentions “free hot stone, bamboo, and salt bags” the only of which was actually used was the salt bag. What was such a shame though was that I was there for very nearly 120 minutes so there was time to give me the full massage with no other clients waiting. I would avoid this place at all costs. Incredibly unprofessional and false advertising
  • II
    Ivana Ivusic
    Jul 30, 2025
    1.0
    Never go here. This place is terrible. Nothing is washed. The massage therapist are not certified. It’s a waste of your time. Will cause more damage to your body than anything else.

Frequently Asked Questions About Sen Mei Massage

What types of massage services does Sen Mei Massage offer?

Sen Mei Massage offers traditional full body massages including Swedish Massage, Deep Tissue, Sports Massage, Hot Oil Massage, Acupressure & Reflexology, Couples Massage, and Combo Massages.

Where is Sen Mei Massage located?

Sen Mei Massage is located at 5714 Madison Ave, Des Moines, IA 50310, US.